Greetings!
John happens to be a very close, personal friend of mine and he is as trustworthy as they come - as is the product he sells.
I, too, had a 2010 RT (with the floorboards, which I loved) but unfortunately it's computer )and related technology) was either made (1) on a late Friday afternoon by people who had their heads into what they were going to be doing that weekend or (2) on Monday by someone who was horribly hungover from an excess of partying over theweekend! I will never again buy a product/vehicle in its prototype first year of production!!! However, last Saturday, I picked up my band new 2012 Lava Bronze (rootbeer) RT Limited. I've put on less than 200 miles since then but I can tell that alot of the kinks have been worked out. Too soon to tell about the computers, but alot of the little irritants are gone: the self-cancelling turn signals actually self-cancel...when you need to manually turn off the turn signal, you can do it without causing it to start blinking for the other direction...the seat appears to have been improved upon (even though I was perfectly happy with the 2010 version), it's very cushy and conforms to my tush very nicely...the ride is much smoother (the new shocks are awesome!)...and that tiny little windshield actually gives you as much wind protection as the larger 2010 one did. Overall, I'm very, very satisfied so far and am looking forward to discovering other improvements over the 2010 model.
Take care, my friend!
Michael