:shocked: There's a story behind all of this...
(Grab a cup of coffee...)
We got to the Dealership at 8:45 am (for our 9:00am appointment) on Saturday.
We were met by our Salesman: Mickey. We toddled off into his office for about 20 minutes of congratulations, small-talk, and some useful advice.
Mickey then passed us off to Cassandra. As near as I can figure: her job was to walk us through the building, and out to where the rig was parked.
(I had no idea that this was such a labor-intensive process: keep track of the names...,)
As "Walker" Cassandra got us out the door: she makes a grand sweeping gesture with her right arm, and says:
"And THERE is your brand-new motorhome!"
My Missus pulls out an equal volume, and in a voice best described as more serious than a heart attack; she says:
"No it's not. It's the wrong color..."
:shocked: I am starting to hope for a major stroke or heart attack... nojoke
Cassandra gets this "deer in the headlights" look in her eyes, and says:
"Well since you're here: we might as well go take a look at it." :banghead:
Off we go... My sense of impending disaster is growing larger with each step that I take...
We get to the rig, and out steps "Brian". His job is to show us all of the gear, gadgets, and gizmos, and explain how to work them.
He says that there's a problem...
(He has NO idea how big it is!)
The rig sustained "damage" during the transport from Lakewood, N.J.
I smile and say that it doesn't matter, because this isn't our rig!
His jaw landed on the pavement... Cassandra stammered something about paperwork, and she sprinted back to the side door of the building. (I think that she locked it, after she dove inside!)
We explained to "instructor Brian", that this rig wasn't the colors that we had ordered.
He tried to re-assure us that mistakes are made, and can easily be fixed...
"So when will we get OUR motorhome?", asks the Missus
Brian looked at her and said:
"Well since you're here, and you're such nice folks: I might as well show you all of the systems."
(I thought that he was going to be eviscerated right in front of me!)
But we started our tour of our wrong motorhome... To his credit: Brian did a really great job of explaining all of the stuff on the outside of it. I think that I could actually hook all of the right stuff up to the right places, and nothing would catch fire!
Now we go on inside the rig...
Apparently the backsplash behind the stove-top didn't like it's seat for the trip to the dealership. It broke loose, damaged the wall, the cabinetry that it slid down on it's way to the floor, and then it punched three holes into the flooring!
Once the Missus started breathing again; Brian showed us all of the interior features and systems. He truly was the high point of the day! :clap:
Suddenly, Anthony shows up... He's the finance guy.
"I understand that there's a problem.", he says with a big smile.
"Would you take this rig if we gave you a discount?"
If the Missus only had a gun with her... the World would have one less Anthony! nojoke
Once she got done explaining to him that we wouldn't take this rig even if he wrote the check for it; he literally jumped from the top step, and beat Cassandra's time for getting back to the side door! :clap:
Now that Brian knew that my Missus wasn't the happiest camper on the lot: he walked us back inside. Folks were trying to hide, or look very busy, as we walked back through the store. I think that they wondered who would be next in our sights!
Mike: the fearless Sales Manager comes to the rescue of everybody.
(I told you that there were lots of folks in this story!
)
"Don't worry folks: we've found you another rig!", he says with a big smile.
"Is it the right color?", asks my Missus
"Yes, it is", he re-assures her
"Has it already been damaged?', she spits back at him.
Mike takes a step back, swallows hard, and replies;
"This one is coming from Ohio."
(Do only the ones coming from New Jersey get damaged? :dontknow
Do we want it?
I resisted the urge to kick him in the nuts, and said that we would be "willing to look at it".
"Great! It'll be here mid-week. I'll have Anthony arrange a new pickup date for you.
The ride home was somewhat less than pleasant. I thought about jumping from the RAV4 at speed, but I doubted that it would kill me.
So we are waiting for Anthony now... I may call him this morning, just to see if he has recovered yet!
So here we are: waiting for Anthony to call...
ray:
