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Anyone contact F4 Customs re Windscreens lately?
F4 Customs isn't responding to customers via phone or email.
Maybe someone could pay them a visit and let us know what's up?
Thanks
Last edited by UtahPete; 08-05-2022 at 04:16 PM.
2014 RTL Platinum
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Ozzie Ozzie Ozzie
No point in looking for them in Florida, the business has moved with its new owner Mark to Twinsburg Ohio - 2003 Case Pkwy S. #6, Twinsburg, OH 44087
Didn't you see this thread:
https://www.spyderlovers.com/forums/...F4-Customs-Inc
Ps: I don't know if this phone number still works or is correct, but it & the email address came off their website accessed via the link Logo on the Home page - "... call 941-347-7496 or email us at sales@f4customs.com" & I believe the new owner's email address is mark@f4customs.com
Good Luck!
Last edited by Peter Aawen; 08-05-2022 at 03:01 PM.
2013 RT Ltd Pearl White
Ryde More, Worry Less!
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Originally Posted by Peter Aawen
No point in looking for them in Florida, the business has moved with its new owner Mark to Twinsburg Ohio - 2003 Case Pkwy S. #6, Twinsburg, OH 44087
Didn't you see this thread:
https://www.spyderlovers.com/forums/...F4-Customs-Inc
Ps: I don't know if this phone number still works or is correct, but it & the email address came off their website accessed via the link Logo on the Home page - " ... call 941-347-7496 or email us at sales@f4customs.com" & I believe the new owner's email address is mark@f4customs.com
Good Luck!
That's the email address and phone number I've been using. So, two years ago they relocated to Florida but a few months ago changed ownership and relocated to Ohio. I wonder what's going on with them.
Last edited by Peter Aawen; 08-05-2022 at 03:02 PM.
Reason: Fixed quote display
2014 RTL Platinum
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Anyone near Twinsburg, OH?
I'm trying to reach F4 Customs regarding an order I placed July 8 but haven't received. I've emailed and left VM message but no response yet. Does anyone have recent experience with them or knowledge about them?
I know they moved from Florida to Ohio earlier this year. The website has the new address as;
2003 Case Pkwy S. #6
Twinsburg, OH 44087
Their contact info from the website is;
call 941-347-7496 or email us at sales@f4customs.com.
https://www.google.com/maps/place/20...!4d-81.4459592
Last edited by UtahPete; 08-05-2022 at 03:14 PM.
2014 RTL Platinum
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Ozzie Ozzie Ozzie
Originally Posted by UtahPete
That's the email address and phone number I've been using. So, two years ago they relocated to Florida but a few months ago changed ownership and relocated to Ohio. I wonder what's going on with them.
Don & Kim felt it was time they retired?!
2013 RT Ltd Pearl White
Ryde More, Worry Less!
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Originally Posted by Peter Aawen
Don & Kim felt it was time they retired?!
Yeah, I get that. I meant the company. Thanks for the info.
2014 RTL Platinum
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Very Active Member
They might be on the road to a rally do you know of any going on now?
My Spyder
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Originally Posted by CopperSpyder
They might be on the road to a rally do you know of any going on now?
It's been over a month since I placed my order and they charged my PayPal and sent a confirming email. I've got a feeling that was an automatic process with their eCart because I've not heard from them since.
Order fulfillment, shipping, customer service requires human action. That's where I'm running into a giant black hole.
2014 RTL Platinum
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Very Active Member
I don't know what their lead time is or what they told you; seems like a long time for a shield. My reply was for why you may not be reaching them quickly today, I'm thinking maybe they went to Sturgis. But they should watch their e-mail. I hope you hear something soon. It is a new owner now, back in Ohio.
My Spyder
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Originally Posted by CopperSpyder
I don't know what their lead time is or what they told you; seems like a long time for a shield. My reply was for why you may not be reaching them quickly today, I'm thinking maybe they went to Sturgis. But they should watch their e-mail. I hope you hear something soon. It is a new owner now, back in Ohio.
Actually, I ordered the dual flag mounts, which the website said was in stock. I got a confirmation email from them and from PayPal. That was July 8, 2022.
I've not received from them the shipping confirmation that was promised. I've not heard from them about any problems with my order in any way.
They don't pick up the phone. They don't respond to emails. If I lived closer to them I would drive over there to see if they're even open for business.
I have a CVMA ride this weekend, so I'll look at making my own out of aluminum.
Last edited by UtahPete; 08-05-2022 at 06:44 PM.
2014 RTL Platinum
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SpyderLovers Sponsor
Originally Posted by UtahPete
F4 Customs isn't responding to customers via phone or email.
Maybe someone could pay them a visit and let us know what's up?
Thanks
I wish them and you the very best... but if you get in a bind you can call me
Madstad.pngMADSTAD PHOTO.jpg
I got them in stock
Motorcycle Dave's LOGO #1.jpg
Last edited by Motorcycledave; 08-05-2022 at 05:58 PM.
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Originally Posted by Motorcycledave
I've already paid them. A month ago. Thanks anyway.
2014 RTL Platinum
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Active Member
I ordered a windshield on July 25. Spoke to them yesterday and I was told that they were receiving windshields this week from their vendor. I'll see what will happen.
Frank Ferrante
2022 Can Am Spyder RT Limited Deep Marsala Metallic Dark
2016 Moto Guzzi Eldorado
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Update: PayPal approved my claim and refunded my payment to F4 Customs from a month ago. Case closed.
No help from F4 Customs with this other than telling me they would check with their drop-ship supplier.
Last edited by UtahPete; 08-08-2022 at 11:49 AM.
2014 RTL Platinum
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Very Active Member
Pleased you got your money back Pete.
Really sucks what the new owners have managed to destroy.
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Originally Posted by Isopedella
Pleased you got your money back Pete.
Really sucks what the new owners have managed to destroy.
I'll never buy from them again. Too bad, because they used to be really good at communication, customer support, shipping, everything.
2014 RTL Platinum
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Very Active Member
Originally Posted by UtahPete
Update: PayPal approved my claim and refunded my payment to F4 Customs from a month ago. Case closed.
No help from F4 Customs with this other than telling me they would check with their drop-ship supplier.
This is why I use PayPal G&S. I've had nothing but good experience with it.
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I’ve spoken via email to the owner. He’s a member of this group. Ordered a windshield thru a company here in Canada, had an issue with a bracket; emailed them both; got reply from both. Right part, new windshield installed, all’s good at my end!
Last edited by Peter Aawen; 08-09-2022 at 01:47 AM.
Reason: ' 's & Caps . %-)
2019 F3 Limited Pearl White
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Originally Posted by 190243
I’ve spoken via email to the owner. He’s a member of this group. Ordered a windshield thru a company here in Canada, had an issue with a bracket; emailed them both; got reply from both. Right part, new windshield installed, all’s good at my end!
Maybe that's their new business model...selling thru independent dealers? Why didn't you buy directly from F4?
Last edited by Peter Aawen; 08-09-2022 at 01:47 AM.
Reason: Fixed quote display
2014 RTL Platinum
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Active Member
What a shame. I bought the F4 windshield for my Ryker, before the new ownership. I’d hate to see a good product disappear from the market. I hope they get things together.
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Active Member
I was contacted by F4 yesterday telling me my windshield will ship this week.
Frank Ferrante
2022 Can Am Spyder RT Limited Deep Marsala Metallic Dark
2016 Moto Guzzi Eldorado
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Originally Posted by ff73148
I was contacted by F4 yesterday telling me my windshield will ship this week.
How long has it been since you ordered it?
Please let us know when you receive it the fit and finish of it. Also, where it ships from.
Thanks
2014 RTL Platinum
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Active Member
Originally Posted by UtahPete
How long has it been since you ordered it?
Please let us know when you receive it the fit and finish of it. Also, where it ships from.
Thanks
Ordered 7/25. Received notice from FedEx I will receive it on 8/11 from Twinsburg, OH.
Frank Ferrante
2022 Can Am Spyder RT Limited Deep Marsala Metallic Dark
2016 Moto Guzzi Eldorado
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Active Member
Received my F4 windshield today. Installed with no problem. Looks like the same quality as before. I'm happy.
Last edited by Peter Aawen; 08-12-2022 at 10:36 AM.
Reason: Istalled - Installed %-)
Frank Ferrante
2022 Can Am Spyder RT Limited Deep Marsala Metallic Dark
2016 Moto Guzzi Eldorado
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Originally Posted by UtahPete
Maybe that's their new business model...selling thru independent dealers? Why didn't you buy directly from F4?
Exchange rates lol. It was cheaper, but not much, to buy from Canadian dealer. And if any problems, they can look after.
Last edited by Peter Aawen; 08-12-2022 at 11:58 PM.
Reason: Punctuation...
2019 F3 Limited Pearl White
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