Dealership issues

[ekfraz]

I have been trying for weeks to get my Spyder into a dealership for the recall and all of them are telling me they are backed up and I will have to wait a few more weeks so I e-mailed BRP about this and I am just waiting for a response.

[JKMSPYDER]

I hope BRP can help, but if all the dealers in the area are backed up doing the conversion on the '13 RT's, plus other Spyder service work, and if they also service other brands, there may not be much you can do. We are right in the middle of riding season. My dealer sells and services only BRP but they are close to a large public lake in GA and get backed up with service on SeaDoo jet skis this time of year.

[Mike,P]

Sounds like you have make an appointment and wait your turn.....

[Bob Denman]

Yup!
It stinks; but sometimes a bit of patience can go a long way...
Would you prefer that they rush the job on somebody else's bike, and do it wrong?
Good Luck!

[JKMSPYDER]

If you could find a dealer around Austin, San Antonio, Dallas, etc. that could get you in very soon, could you trailer your Spyder there?

[ekfraz]

They won't set an appointment yet, they said they would call me and it has been a few weeks already.

[robmorg]

They won't set an appointment yet, they said they would call me and it has been a few weeks already.

Don't rely on them calling you. Just keep calling the service manager with "friendly reminders". I'll bet it won't take too many calls before he'll fit you in. Also get him to preorder the kit for you now.

[stormtrooper]

I think its most repair shops that are backed up.My Seadoo repair shop is 10 days backed up.Nothing we can do.Yes it sucks

[bcoulter19]

My dealer has a list of everyone that bought a 13' RT from them and they are getting serviced in order of when they called about the recall. If someone calls that didn't purchase their spyder from them they go to the end of the list.

[Larry rt]

I had mine done, dealer wanted 2 days,end up taking 5.I think a lot of dealers are nervous about doing this rework. The outcome was great! The Scoops look like the belong there and the topper ware, gas tank cool! Just be patient, I have to admit I was frustrated with the dealer for taking so long,but at the end of the day was satisfied!