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Thread: Phone Number

  1. #1
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    Default Phone Number

    Can someone give me a phone number and a person to contact someone at BRP to talk to them about my windshield arm? Broke my second arm and was told by the dealer they will not warranty it because my bike has over 25,000. They replaced the whole unit with the arm and motor about 5,000 miles ago. My dealer also said that BRP is trying to blame the different tires people have put on the bikes. I still have the kenda on mine.

  2. #2
    Very Active Member ARtraveler's Avatar
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    Someone will come on with a number and procedure for you. Others have replaced a couple or more of the defective part under warranty. It is a know issue.

    Tires the cause of the problem? Humbug!

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
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  3. #3
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    Quote Originally Posted by akspyderman View Post
    Someone will come on with a number and procedure for you. Others have replaced a couple or more of the defective part under warranty. It is a know issue.
    The numbers are here: http://www.spyderlovers.com/forums/s...r-Support-Link

    Quote Originally Posted by akspyderman View Post
    Tires the cause of the problem? Humbug!
    Dealer urban legends...

  4. #4
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    Thanks

  5. #5
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    Since when is the Spyder warranty mileage related? The windshield thing broke on my 2010 when I had over 40,000 miles on it and it was replaced under BEST extended warranty. Your dealer deserves a spanking.
    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
    2014 RTS-SM6 123,600 miles Sold 11/2017
    2014 RTL-SE6 8,600 miles
    2011 RTS-SM5 5,000 miles
    2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
    2010 RTS-SM5 59,148 miles
    2010 RT- 622

  6. #6
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    Quote Originally Posted by SpyderAnn01 View Post
    Since when is the Spyder warranty mileage related? The windshield thing broke on my 2010 when I had over 40,000 miles on it and it was replaced under BEST extended warranty. Your dealer deserves a spanking.
    . . . the warranty discusses years, not miles . . . dealer is blowing smoke, or just uninformed . . .
    2013 RT Limited , White (the fastest color!)

  7. #7
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    BRP figures aftermarket tires cause the windshield bracket to break, when they also break with OEM tires? That's funny.

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