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  1. #1
    Active Member Albec's Avatar
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    Default How can I confirm s/ware updates on Pre-purchase checklist were done?

    Did a search and I didn't find what I was looking for.

    My new F3 included a prepurchase checklist in the paperwork that came with it.

    Unsurprisingly, the list is pristine, with no indication that it was ever looked at and certainly none of the items where 'checked off' by the dealership.

    One of the items indicates that the Spyder should have all of the subsystems updated with the latest firmware, or something to that effect.

    How do I know if this was done? Is there a method to check the versions of these updates and compare them to what the latest versions are?
    Last edited by Peter Aawen; 05-26-2024 at 07:08 PM. Reason: Expanded title to briefly ask the question... ;-)
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  2. #2
    SpyderLovers Ambassador Little Blue's Avatar
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    I would ask your Dealer to check the Bike and then get a printed copy of the report. I hope the Spyder Dealer is helpful in doing this request for you.
    ENJOY YOUR LIFE WITH A SPYDER
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  3. #3
    Active Member Albec's Avatar
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    Quote Originally Posted by Little Blue View Post
    I would ask your Dealer to check the Bike and then get a printed copy of the report. I hope the Spyder Dealer is helpful in doing this request for you.
    It's the dealer that I have an issue with, that's why I'm asking the question. I don't trust them at all.
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  4. #4
    Very Active Member BajaRon's Avatar
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    When updates are done, it requires that BUDS be employed. The BUDS system automatically records and saves the information and can easily be retrieved. Should be a piece of cake for a dealership to provide you with the documentation you are looking for. Honestly, they should have provided this with the sale of the machine. Though I'm not saying this is typically done.
    Only SLOW people have to leave on time...




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  5. #5
    Active Member Albec's Avatar
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    Quote Originally Posted by BajaRon View Post
    When updates are done, it requires that BUDS be employed. The BUDS system automatically records and saves the information and can easily be retrieved. Should be a piece of cake for a dealership to provide you with the documentation you are looking for. Honestly, they should have provided this with the sale of the machine. Though I'm not saying this is typically done.
    I'll attempt to contact the service manager from this dealership. I'll ask him if any of these updates were done and if so, can I please see the documentation.
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  6. #6
    Very Active Member K80Shooter's Avatar
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    Quote Originally Posted by Albec View Post
    I'll attempt to contact the service manager from this dealership. I'll ask him if any of these updates were done and if so, can I please see the documentation.
    Sounds like we had the same dealer.

    I do not trust the dealer that I purchased mine from and will never step foot back into their door. Good luck, they will tell you anything.
    2020 RT Limited Chrome , Petrol Blue

  7. #7
    Active Member Albec's Avatar
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    Quote Originally Posted by K80Shooter View Post
    Sounds like we had the same dealer.

    I do not trust the dealer that I purchased mine from and will never step foot back into their door. Good luck, they will tell you anything.
    Perhaps we did. You're in GA though...

    See this post of mine on my initial experience with my new F3 and the dealership. The real fun starts at post #13.

    https://www.spyderlovers.com/forums/...r-s-inspection
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  8. #8
    Very Active Member rjinaz86323's Avatar
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    look on your display and see what the latest update is. Then post it here and it can then be compared to what others have.
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2018 F3 Limited - Intense Red Pearl . . . . . . . . . . . . . . . . . . . . . . . . . . .

  9. #9
    Active Member Albec's Avatar
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    Quote Originally Posted by rjinaz86323 View Post
    look on your display and see what the latest update is. Then post it here and it can then be compared to what others have.
    Where exactly can I find the info on this update? Just turn the machine on and it's there? I don't recall seeing anything like that. It's all pretty new to me still so...
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  10. #10
    Very Active Member K80Shooter's Avatar
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    Quote Originally Posted by Albec View Post
    Perhaps we did. You're in GA though...

    See this post of mine on my initial experience with my new F3 and the dealership. The real fun starts at post #13.

    https://www.spyderlovers.com/forums/...r-s-inspection
    I still think that both your and my dealership at least had the same training, meaning = NONE, we just sell them then wipe our hands of you.
    Your post # 13 was almost my experience to a T.

    Can-Am really should do better at handing out dealerships and make sure that they have trained personnel to handle things. But it's all about money.

    While I'm not familiar with the F3 on my RTL I can go to settings and scroll through there to find everything, and it gives me the version of the software.
    Last edited by K80Shooter; 05-30-2024 at 01:00 PM.
    2020 RT Limited Chrome , Petrol Blue

  11. #11
    Very Active Member rjinaz86323's Avatar
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    While I'm not familiar with the F3 on my RTL I can go to settings and scroll through there to find everything, and it gives me the version of the software.
    it's found in the settings just the same on the F3
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2018 F3 Limited - Intense Red Pearl . . . . . . . . . . . . . . . . . . . . . . . . . . .

  12. #12
    Very Active Member Mikey's Avatar
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    Quote Originally Posted by K80Shooter View Post
    I still think that both your and my dealership at least had the same training, meaning = NONE, we just sell them then wipe our hands of you.
    Your post # 13 was almost my experience to a T.

    Can-Am really should do better at handing out dealerships and make sure that they have trained personnel to handle things. But it's all about money.

    While I'm not familiar with the F3 on my RTL I can go to settings and scroll through there to find everything, and it gives me the version of the software.
    It would appear that maybe a new dealer should be in your future! I have a problem when I step into a dealer to ask a question or want to bounce a question off them and find that I know more about it than they do! Look for a new shop, if for nothing more than a peace of mind.
    Last edited by Peter Aawen; 05-31-2024 at 04:52 AM.
    2012 RTL , Pearl

  13. #13
    Very Active Member K80Shooter's Avatar
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    I gave up on that dealer a week after the purchase. I haven't needed one since anyhow.
    2020 RT Limited Chrome , Petrol Blue

  14. #14
    Active Member Albec's Avatar
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    Ok then, I found the numbers and I would be very appreciative if you guys could compare the version numbers of mine to yours.

    BRP SW v710007226
    GSS SW v050.21
    CSS SW v050.21
    HW Version: G07
    BL SW vS50.21

    There are more numbers but they're under the REGULATORY heading and I don't think they're needed here.
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  15. #15
    Active Member Albec's Avatar
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    No one?
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  16. #16
    Very Active Member K80Shooter's Avatar
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    I can't help as mine is older than yours and it's a RTL plus has never been updated.

    You might want to ask this in the Buds, BudsII section of the forum.
    2020 RT Limited Chrome , Petrol Blue

  17. #17
    Active Member Albec's Avatar
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    Did a search and I didn't find what I was looking for.

    My new F3 included a prepurchase checklist in the paperwork that came with it.

    Unsurprisingly, the list is pristine and never touched, with no indication that it was ever looked at and certainly none of the items where 'checked off' by the dealership.

    One of the items indicates that the Spyder should have all of the subsystems updated with the latest firmware, or something to that effect.

    How do I know if this was done? Is there a method to check the versions of these updates and compare them to what the latest versions are?

    Here are the numbers and I would be very appreciative if you guys could compare the version numbers of mine to yours.

    Thanks!

    BRP SW v710007226
    GSS SW v050.21
    CSS SW v050.21
    HW Version: G07
    BL SW vS50.21
    Last edited by Peter Aawen; 06-03-2024 at 09:12 AM. Reason: Removed Post title after thread merge - they mess with Searching! ;-)
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  18. #18
    Ozzie Ozzie Ozzie Peter Aawen's Avatar
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    Off topic I know, but if anyone doesn't know this already, they need to read on....

    Quote Originally Posted by K80Shooter View Post
    I can't help as mine is older than yours and it's a RTL plus has never been updated.

    You might want to ask this in the Buds, BudsII section of the forum.
    Please DON'T DO THIS ^^ IF IT MEANS STARTING ANOTHER THREAD that's asking exactly the same thing!!

    Most readers/members use the 'Today's Posts' or 'New Posts' searches to see what's been posted since they were last on the boards here, so while we do actively encourage people to put their new threads in the correct section/sub-forum, that's more to help people find related info all grouped together in the right place when searching for it, maybe years down track - but anyone actively checking the Forum NOW is likely to have seen your thread (hopefully with your question briefly asked in the title ) thru those previously mentioned searches, which means that duplicating your thread DOES NOT HELP - in fact, it makes it harder to find that info, now or later; and it generally means that neither thread will ever get/hold ALL of the answer!!

    So we really don't want you to start another thread asking the same thing just to put it in another section/sub-forum!!

    However, if you still think that your question/thread might be better off in a different section/sub-forum from where you originally posted it, tnen all you need to do is ask a Moderator (by PM preferably ) about moving it; and if it's appropriate, we'll make it happen - without duplicating the thread, clogging up the Forum with multiple threads on the same thing any more than it is already, and basically just making it harder for everybody!

    Just Sayin'

    As for your question Albec, I suspect that at least part of the reason you haven't already got a helpful response is that very few owners who don't have BUDS/BUDSII will ever see or know what version of any of the info you're after they might have; and realistically, they probably don't need to know it, so few if any will be in a position to help you.
    Sure, there might be a few out there who have BUDS/BUDSII who could help you, but how many of them have a similar year/model Spyder to yours?? And if they don't have one of them, is any of their info going to help you??

    So while, with any luck, someone will (eventually??) come along who can help and is prepared to look that info up for you & share it, I wouldn't hold your breath waiting. Sorry, but you're asking for info that only a few owners will ever really be interested in knowing, and a significantly smaller number of those will have a similar year/model Spyder to you, so I strongly suspect that your wait for this info might not be anything that could ever be called 'short', or even 'reasonable' for that matter!

    Only now that I've posted that last bit, what's the bet that someone who CAN help; who is prepared to answer; and who has access to a similar enough year/model to provide you with useful answers pops up soon?!
    I guess we'll see soon enough.
    Last edited by Peter Aawen; 06-03-2024 at 09:36 AM.
    2013 RT Ltd Pearl White

    Ryde More, Worry Less!

  19. #19
    Very Active Member rjinaz86323's Avatar
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    As for your question Albec, I suspect that at least part of the reason you haven't already got a helpful response is that very few owners who don't have BUDS/BUDSII
    The only people that can answer this are owners of similar model and year as the software # varies. And being a 2023 there is no need for BUDS to look this up.
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2018 F3 Limited - Intense Red Pearl . . . . . . . . . . . . . . . . . . . . . . . . . . .

  20. #20
    Very Active Member K80Shooter's Avatar
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    Quote Originally Posted by Peter Aawen View Post
    Off topic I know, but if anyone doesn't know this already, they need to read on....



    Please DON'T DO THIS ^^ IF IT MEANS STARTING ANOTHER THREAD that's asking exactly the same thing!!

    Most readers/members use the 'Today's Posts' or 'New Posts' searches to see what's been posted since they were last on the boards here, so while we do actively encourage people to put their new threads in the correct section/sub-forum, that's more to help people find related info all grouped together in the right place when searching for it, maybe years down track - but anyone actively checking the Forum NOW is likely to have seen your thread (hopefully with your question briefly asked in the title ) thru those previously mentioned searches, which means that duplicating your thread DOES NOT HELP - in fact, it makes it harder to find that info, now or later; and it generally means that neither thread will ever get/hold ALL of the answer!!

    So we really don't want you to start another thread asking the same thing just to put it in another section/sub-forum!!

    However, if you still think that your question/thread might be better off in a different section/sub-forum from where you originally posted it, tnen all you need to do is ask a Moderator (by PM preferably ) about moving it; and if it's appropriate, we'll make it happen - without duplicating the thread, clogging up the Forum with multiple threads on the same thing any more than it is already, and basically just making it harder for everybody!

    Just Sayin'

    As for your question Albec, I suspect that at least part of the reason you haven't already got a helpful response is that very few owners who don't have BUDS/BUDSII will ever see or know what version of any of the info you're after they might have; and realistically, they probably don't need to know it, so few if any will be in a position to help you.
    Sure, there might be a few out there who have BUDS/BUDSII who could help you, but how many of them have a similar year/model Spyder to yours?? And if they don't have one of them, is any of their info going to help you??

    So while, with any luck, someone will (eventually??) come along who can help and is prepared to look that info up for you & share it, I wouldn't hold your breath waiting. Sorry, but you're asking for info that only a few owners will ever really be interested in knowing, and a significantly smaller number of those will have a similar year/model Spyder to you, so I strongly suspect that your wait for this info might not be anything that could ever be called 'short', or even 'reasonable' for that matter!

    Only now that I've posted that last bit, what's the bet that someone who CAN help; who is prepared to answer; and who has access to a similar enough year/model to provide you with useful answers pops up soon?!
    I guess we'll see soon enough.
    Please excuse me, I was only trying to help as no-one else had responded.
    2020 RT Limited Chrome , Petrol Blue

  21. #21
    Ozzie Ozzie Ozzie Peter Aawen's Avatar
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    Quote Originally Posted by K80Shooter View Post
    Please excuse me, I was only trying to help as no-one else had responded.
    Thanks, I'm sure Albec appreciated the freeby bump.

    And it also gave me an ideal opportunity to remind everyone about not duplicating threads, so thanks for that too!
    2013 RT Ltd Pearl White

    Ryde More, Worry Less!

  22. #22
    Active Member Albec's Avatar
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    Quote Originally Posted by Albec View Post
    Did a search and I didn't find what I was looking for.

    My new F3 included a prepurchase checklist in the paperwork that came with it.

    Unsurprisingly, the list is pristine and never touched, with no indication that it was ever looked at and certainly none of the items where 'checked off' by the dealership.

    One of the items indicates that the Spyder should have all of the subsystems updated with the latest firmware, or something to that effect.

    How do I know if this was done? Is there a method to check the versions of these updates and compare them to what the latest versions are?

    Here are the numbers and I would be very appreciative if you guys could compare the version numbers of mine to yours.

    Thanks!

    BRP SW v710007226
    GSS SW v050.21
    CSS SW v050.21
    HW Version: G07
    BL SW vS50.21

    Thanks to Deanna for comparing her Spyder's software version numbers to mine. She has the exact same F3 that I do, and her numbers appear to be the same.

    So, either we're both caught up or we're both behind. lol
    Last edited by Albec; 06-06-2024 at 08:55 AM.
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

  23. #23
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by rjinaz86323 View Post
    The only people that can answer this are owners of similar model and year as the software # varies. And being a 2023 there is no need for BUDS to look this up.
    HI rjinaz86323,

    I have a 2023 F3 LTD Special Series it has the same software numbers as Albec.

    Deanna




    Current Spyder - 2023 F3 LTD Special Mineral Blue

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    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  24. #24
    Member PURPLEON3's Avatar
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    Just went out to garage and found my numbers - exactly the same as yours, Albec.

    I will check my Cruise Control in the next few days. I'm leaving on Thursday for a short trip; but may get a ride in on Wednesday and I could possibly check it tomorrow. Will let you know.

  25. #25
    Active Member Albec's Avatar
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    Quote Originally Posted by PURPLEON3 View Post
    Just went out to garage and found my numbers - exactly the same as yours, Albec.

    I will check my Cruise Control in the next few days. I'm leaving on Thursday for a short trip; but may get a ride in on Wednesday and I could possibly check it tomorrow. Will let you know.
    Thank you for checkin!!!
    2023 F3 LTD Special Series.
    2023 F3 Ltd SS , Mineral Blue / Carbon Black

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