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  1. #1
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    Default TricLED contact?

    I've been trying to reach TricLED for a week. I've submitted a request via their website and rec'd a reply that they rec'd my "email" but nothing since the middle of last week. I've also called them numerous times daily and can't get through although I've left them a few voice messages.

    I have a question for them about one of their products. Are they still in business? Did Ohio get hit by the latest hurricane or volcano? Any suggestions?

    HAGO!

  2. #2
    Very Active Member troop's Avatar
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    Hmmm .. They have always been prompt with me, with awesome CS. Good luck..


    2022 RT Sea To Sky
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    2022 RT Seat To Sky , Mystery Blue

  3. #3
    Very Active Member Navydad's Avatar
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    Cloudy and cooler here in southern Ohio, but no hurricanes and no hint of a volcano
    2015 RT , Black

  4. #4
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    Quote Originally Posted by Navydad View Post
    Cloudy and cooler here in southern Ohio, but no hurricanes and no hint of a volcano
    Just trying to give them the benefit of the doubt.

  5. #5
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    I sent them a query from their website, and got an email response back from Cindy the very next day, October 11th.
    NEW - 2015 RT Limited SE6 Intense Red Pearl - 07/21/15
    Retained the old mirrors with TricLed Signals
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    2015 Limited , Intense Red Pearl

  6. #6
    Very Active Member JayBros's Avatar
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    Did you try calling Cindy at 954.908.7850?
    Artillery lends dignity to what would
    otherwise be a vulgar brawl.
    ******************************
    Cognac 2014 RT-S

  7. #7
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    Quote Originally Posted by missouriboy View Post
    I sent them a query from their website, and got an email response back from Cindy the very next day, October 11th.
    That's who I got an email reply back from but nothing since then.

    Quote Originally Posted by JayBros View Post
    Did you try calling Cindy at 954.908.7850?
    I don't know who I was calling but that's the number I've been calling. I guess they don't want my business.

  8. #8
    Very Active Member JayBros's Avatar
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    I think one must remember that in this coronavirus upheaval many companies have large number of employees working remotely and as much as we would like instantaneous response we may have to suffer waiting in a queue somewhere to do business with a particular firm. Tricled is a small business and we as individuals have no idea what they may be going through to remain in business. An alternative for someone in an unstoppable hurry -- Sling Mods is a Tricled distributor.
    Artillery lends dignity to what would
    otherwise be a vulgar brawl.
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    Cognac 2014 RT-S

  9. #9
    Very Active Member Ex-Rocket's Avatar
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    Call SpyderPops as he has all the lighting needs. He is a sponsor here.



    2017 F3 Limited in Intense Red Pearl

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  10. #10
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    Quote Originally Posted by JayBros View Post
    I think one must remember that in this coronavirus upheaval many companies have large number of employees working remotely and as much as we would like instantaneous response we may have to suffer waiting in a queue somewhere to do business with a particular firm. Tricled is a small business and we as individuals have no idea what they may be going through to remain in business. An alternative for someone in an unstoppable hurry -- Sling Mods is a Tricled distributor.
    I understand completely. The company I work for has the same issues (although we're a Fortune 40 company and HUGE). But....if they won't reply to an email and/or return a phone call, CV or not, they're not going to continue to succeed.

    Quote Originally Posted by Ex-Rocket View Post
    Call SpyderPops as he has all the lighting needs. He is a sponsor here.
    I've called Slingmods. My question is a technical one and they referred me to TricLED. I'm guessing SpyderPops would do the same.

    TricLED has a rear bag light that replaces the stock reflector. They supply an inline harness that (according to Slingmods install video) uses (2) of (5) leads for the lights. I don't care so much about the lights. Even with the LEDs off, it's still a reflector. What I wanted to know was if I could use a different set of the leads to power the LEDs as turn signals only. I don't know if one of the leads goes to the stock turn signals. If so, it might work. I'm just not willing to part with $60 and rip apart the rear end of my bike to be a guinea pig. TricLED put the harness together and they'd know for sure. That's why I've been trying to reach them.

  11. #11
    Very Active Member Mazo EMS2's Avatar
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    Spyderpops or Lamonster could likely help you out too.
    2021 RT Limited

    2016 RTS , Pearl White

  12. #12
    Very Active Member IdahoMtnSpyder's Avatar
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    Quote Originally Posted by MONK View Post
    TricLED has a rear bag light that replaces the stock reflector. They supply an inline harness that (according to Slingmods install video) uses (2) of (5) leads for the lights. I don't care so much about the lights. Even with the LEDs off, it's still a reflector. What I wanted to know was if I could use a different set of the leads to power the LEDs as turn signals only. I don't know if one of the leads goes to the stock turn signals. If so, it might work. I'm just not willing to part with $60 and rip apart the rear end of my bike to be a guinea pig. TricLED put the harness together and they'd know for sure. That's why I've been trying to reach them.
    Which specific product are you looking at? Unless the LED strip is made to act as turn signals I don't think there's any way to use it for such. If only two leads go to the light strip then the LED is one continuous strip of lights with no way to split it into two.

    2014 Copper RTS

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    2014 RTS , Copper! (officially Cognac)

  13. #13
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    https://www.slingmods.com/canam-spyd...cled?vehicle=1

    I'm not sure if it would work or not. I know less about wiring than I do about steering head bolts (that's humor there, son. Humor, I say). (That was my Foghorn Leghorn impression.) I was thinking, if all a turn signal needs is hot and ground and one of the wires coming out of the TricLED harness goes to a turn signal (and there's obviously a ground), when the turn signal flashed on, so would the bag light. I dunno. Seemed like a great way to get a side facing, rear turn signal. Sixty bucks for a side facing, rear turn signal seemed like a pretty good deal, especially an LED turn signal. More lights are great but nobody sees us when we're turning or changing lanes.

  14. #14
    Very Active Member IdahoMtnSpyder's Avatar
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    Plug the Tricled harness into the bike harness per instructions. Most likely the black wire will be ground. Turn on the hazard flashers and test each of the other leads with a test light or voltmeter and see which one gives the flashing signal. Plug the new light into the selected wires and see it flash!

    2014 Copper RTS

    Tri-Axis bars, CB, BajaRon sway bar & shock adjusters, SpyderPop's Bumpskid, NBV peg brackets, LED headlights and modulator, Wolo trumpet air horns, trailer hitch, custom trailer harness, high mount turn signals, Custom Dynamics brake light, LED turn signal lights on mirrors, LED strip light for a dash light, garage door opener, LED lights in frunk, trunk, and saddlebags, RAM mounts and cradles for tablet (for GPS) and phone (for music), and Smooth Spyder belt tensioner.
    2014 RTS , Copper! (officially Cognac)

  15. #15
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    Quote Originally Posted by IdahoMtnSpyder View Post
    Plug the Tricled harness into the bike harness per instructions. Most likely the black wire will be ground. Turn on the hazard flashers and test each of the other leads with a test light or voltmeter and see which one gives the flashing signal. Plug the new light into the selected wires and see it flash!
    Good idea except I don't have the unit. I don't want to buy it if I can't use it for turn signals. I'm not even sure if the wiring harness has a wire for the turn signals and if it does, I don't know that it would work (although I don't know why it wouldn't). That's why I was trying to reach TricLED. I'd like them to 1) confirm there's a turn signal wire on each side and 2) confirm it will light the LED as a turn signal. I mean, if it works, I'd be the 1st but it's not worth $60 for the unit plus my time and frustration trying to open up the back of the bike and test the wires just to find out it won't work or there's not a turn signal wire.

    I think Slingmods is the only one who carries this unit and since they can't help me, I think anybody else would just be guessing. Now, if someone wanted to buy the unit AND install it on my bike just to see if it would work, I'm good with that. Otherwise, if I can't reach TricLED, I'll just let it go. It just seemed like such a good idea.

  16. #16
    Very Active Member DGoebel's Avatar
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    I have them as designed and they're great, I never thought about them blinking like turn signals as they're down so low, though that would be good for side approaching vehicles.
    I guess I went overboard with the front light kit that does have side blinkers and the mirror outside blinkers and the Multi-Functional Trunk Mounted LED Light Kit for the Can-Am Spyder RT by Show Chrome in the rear that is one of the best visibility options out there. Hope you reach Reggie and Cindy at TricLED. They're usually VERY responsive and helpful.
    Safe Rides,
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  17. #17
    Active Member rick_w's Avatar
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    We carry all of their products. Not sure which year you have but could answer your questions.
    440-259-4793
    Rick
    Spyder Lovers Vendor
    Value-Accessories

  18. #18
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    Quote Originally Posted by rick_w View Post
    We carry all of their products. Not sure which year you have but could answer your questions.
    440-259-4793
    I wasn't aware. Phone call coming your way sometime this morning, Rick.

  19. #19
    Very Active Member Ex-Rocket's Avatar
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    I don't see why it won't work as a blinker light. It just might not be a plug and play type of thing though. Your going to have to tap into the blinker wire on each side of the bike. I think it should work though as you described



    2017 F3 Limited in Intense Red Pearl

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  20. #20
    Very Active Member ARtraveler's Avatar
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    Not answering e-mails or the phone during business hours can be a problem. I have also encountered it. Not being a patient person, they ultimately lose my business. I don't get mad, I end up going elsewhere.

    I will refrain from saying who, when, and where.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

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  21. #21
    formerly pman2011 YIRYDE's Avatar
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    Quote Originally Posted by IdahoMtnSpyder View Post
    Plug the Tricled harness into the bike harness per instructions. Most likely the black wire will be ground. Turn on the hazard flashers and test each of the other leads with a test light or voltmeter and see which one gives the flashing signal. Plug the new light into the selected wires and see it flash!
    I agree that this will work, The 5 wire connector for the rear lights on the Spyder contain the following 4 signals; Ground, Run, Turn and Brake. The Black wire is ground, it's just a matter of finding the turn signal by using a voltmeter as IdahoMtnSpyder mentioned. I would also document and save which signal is on the wires for future reference in case you want to add some more LED's to the rear of your Spyder.

    Here is a kit from Spyderpops that offer Run/Turn which is a popular wiring configuration for the Saddlebag Led, https://spyderpops.com/rt-2020/led-l...rn-led-lights/

    Here is a LED package deal, https://spyderpops.com/2020-up-can-a...n-leds-spy402/
    [B]


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  22. #22
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    Thanks, gentlemen! Greatly appreciate the help. I spoke directly with Rick yesterday. His suggestion was to get any/all rear LEDs I was planning on installing and install them all at once. He said it takes him about an hour and a half to open up the back and reassemble so it would probably take me most of a day. No reason to do it more than once. I'm looking @ a few options now although I just gave him over $600 so my budget is tapped out right now.

    Thanks, again!

    HAGO!

  23. #23
    Very Active Member IdahoMtnSpyder's Avatar
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    Quote Originally Posted by MONK View Post
    HAGO!
    ? ? ?

    2014 Copper RTS

    Tri-Axis bars, CB, BajaRon sway bar & shock adjusters, SpyderPop's Bumpskid, NBV peg brackets, LED headlights and modulator, Wolo trumpet air horns, trailer hitch, custom trailer harness, high mount turn signals, Custom Dynamics brake light, LED turn signal lights on mirrors, LED strip light for a dash light, garage door opener, LED lights in frunk, trunk, and saddlebags, RAM mounts and cradles for tablet (for GPS) and phone (for music), and Smooth Spyder belt tensioner.
    2014 RTS , Copper! (officially Cognac)

  24. #24
    Very Active Member Ex-Rocket's Avatar
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    Quote Originally Posted by IdahoMtnSpyder View Post
    ? ? ?
    Have a Great One = HAGO



    2017 F3 Limited in Intense Red Pearl

    2008 Triumph Rocket (SOLD)

    2002 Honda VTX 1800 C ( SOLD)

    2014 Triumph Thunderbird Commander

  25. #25
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    Sorry, Idaho. I thought everyone knew what that meant. It's been my tagline for years across various forums.

    HAGO!

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