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SpyderLovers Founder
For those of you that ordered the F3 fog light kit
It has come to our attention that there may be an issue with the black plug on the end of the switch that we are providing with the fog light kit. Even though the pins appear to be locked in they may not be. To be honest this is the first time that we installed our own plug ends because we were pressed for time and couldn't find anyone that could provide the switch we use with the proper ends. So instead of hoping that your kit has a plug that is seated properly we decided to be proactive and send you a new switch with the plug installed by my buddy Lewis at Electrical Connection. If you have received your kit we would ask that you hold off on the install until you receive the new switch with the plug properly installed. You do not need to send back the old switch. This was my mistake and I apologize for the delay. We should have all the new switches in your hand by weeks end. Any kits that haven't been shipped will be on hold till the new switch arrives this week.
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SpyderLovers Sponsor
Nothing but First Class Support!
Thanks for constantly operating on a First Class customer service level !
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Very Active Member
I got an email from Jacob a little while ago. Just goes to show that Lamonster Garage cares about their products and their customers. Thanks guys.
Very Happy Spyder Guy
The 2015 F3 has over 46,000 miles
Have Spyder...Will Travel
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Just got the email too..thanks for the quick fix!!!!
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Very Active Member
Live, Love, and Ride! God Bless!
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Thank You!
it was very easy to install this morning.
Good talking to you this morning Lamont. I do like the strobe thing!
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SpyderLovers Founder
Originally Posted by Riceman
Thank You!
it was very easy to install this morning.
Good talking to you this morning Lamont. I do like the strobe thing!
We still need to swap your switch Bro. I think you're not getting a proper connection and that's why the lights are having that effect. We next day air the switches and plugs to my buddy and he's bringing in a gal just to take care of my plugs. We'll get this one taken care of asap. Thanks
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Class Act
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Thanks, Lamont! So refreshing to see ethics in business! It is appreciated!
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Wow...!!
You do take good care of your customers...
2012 RS sm5 , 998cc V-Twin 106hp DIY brake and park brake Classic Black
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Active Member
Lamont
We ordered the fog light setup and I'm already feeling confident in my purchase (just because) of this thread on the response (communication) of a Dealer and his Clients!!!
'15 F3S SE6 Pearly White (Hers)
'16 F3S SE6 Special Series Triple Black (His)
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Got the email and appreciate the great support!
Things like this happen...don't let it get you down...we...your customers really believe in you and appreciate all you do for the Spyder community. When I did the install today, i just figured it was on me for missing something. Actually was very relieved to get the email.
Be blessed,
Mark
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So, how do we know that the kit we receive had the new (fixed) plug or if we've gotten a kit that needs the new switch sent out?
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VIP Member
Lamont was just sick over this when he discovered the issue. Thanks for the positive words and encouragement. He lives and breathes his work and knocks himself out making sure attention is paid to the finest detail and making sure everything is as simple and easy as possible. Yes, I married the man and I'm biased. But, he's a rare gem in the business world. We are so lucky to have Lamonster, the Godfather of all things Spyder, working for us! (my words not his) He's humble to a fault and God bless him!
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Active Member
I agree with others' comments. This is such a small thing, I hope he didn't lose much sleep over this (I know I can't sleep when something really bothers me). I'm just so happy that we have guys like him that devote so much time, energy, and thought into making custom and IMO better-than-OEM options for our rides. Gold star!
Last edited by dsvogel; 03-22-2016 at 05:35 PM.
2016 F3 Limited - Triple Black Atlanta
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Very Active Member
Originally Posted by Lamonster
It has come to our attention that there may be an issue with the black plug on the end of the switch that we are providing with the fog light kit. Even though the pins appear to be locked in they may not be. To be honest this is the first time that we installed our own plug ends because we were pressed for time and couldn't find anyone that could provide the switch we use with the proper ends. So instead of hoping that your kit has a plug that is seated properly we decided to be proactive and send you a new switch with the plug installed by my buddy Lewis at Electrical Connection. If you have received your kit we would ask that you hold off on the install until you receive the new switch with the plug properly installed. You do not need to send back the old switch. This was my mistake and I apologize for the delay. We should have all the new switches in your hand by weeks end. Any kits that haven't been shipped will be on hold till the new switch arrives this week.
I have found that the only way to avoid making a mistake is to never do anything--ain't no big deal bro..
2015 F3's , two 12 volt power outlets Orange & Black
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SpyderLovers Founder
The switches have the new ends on now and I should have them in hand tomorrow and we will start shipping them out asap. Thanks
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Originally Posted by Lamonster
The switches have the new ends on now and I should have them in hand tomorrow and we will start shipping them out asap. Thanks
great news.. My order was being held. Do you have enough switches to cover all outstanding orders?
mark
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Fog light kit
Hi Lamonster
I recently sold my can am 2009 RS. I'm new in this word F3. I liked you job. Yours product are so nice. But I'm looking fog light kit but say is sold out. Can you tell me when do you have new kits
thanks
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SpyderLovers Founder
Originally Posted by Ochoa1801
Hi Lamonster
I recently sold my can am 2009 RS. I'm new in this word F3. I liked you job. Yours product are so nice. But I'm looking fog light kit but say is sold out. Can you tell me when do you have new kits
thanks
I hope to have all my parts for the next batch in two weeks. I'll post something when I have them and you can call the shop and get on the list.
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SpyderLovers Founder
Okay guys the plugs have been tested at our shop too and the pigtails are being sent out today. It will not come with the switch as there's nothing wrong with it. So throw away the pigtail and wait for ours in the mail. Thanks again
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