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  1. #1
    SpyderLovers Founder Lamonster's Avatar
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    Default For those of you that ordered the F3 fog light kit

    It has come to our attention that there may be an issue with the black plug on the end of the switch that we are providing with the fog light kit. Even though the pins appear to be locked in they may not be. To be honest this is the first time that we installed our own plug ends because we were pressed for time and couldn't find anyone that could provide the switch we use with the proper ends. So instead of hoping that your kit has a plug that is seated properly we decided to be proactive and send you a new switch with the plug installed by my buddy Lewis at Electrical Connection. If you have received your kit we would ask that you hold off on the install until you receive the new switch with the plug properly installed. You do not need to send back the old switch. This was my mistake and I apologize for the delay. We should have all the new switches in your hand by weeks end. Any kits that haven't been shipped will be on hold till the new switch arrives this week.


  2. #2
    SpyderLovers Sponsor spidergreg's Avatar
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    Default Nothing but First Class Support!

    Thanks for constantly operating on a First Class customer service level !

    Greg and Debbie 2012 RTS
    Our Mods


  3. #3
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    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

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    Very Active Member hawkiii's Avatar
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    I got an email from Jacob a little while ago. Just goes to show that Lamonster Garage cares about their products and their customers. Thanks guys.

    Very Happy Spyder Guy
    The 2015 F3 has over 46,000 miles
    Have Spyder...Will Travel

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    Just got the email too..thanks for the quick fix!!!!

  6. #6
    Very Active Member Ron2andia's Avatar
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    Thanks!
    Live, Love, and Ride! God Bless!

  7. #7
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    Default EXCELLENT

    WHEN I FIRST JOINED THIS SITE, I WAS LIKE WHO IS THIS LAMONSTER GUY. PEOPLE TOLD ME HE WAS LIKE THE GOD OF SPYDERS. MY FIRST REACTION WAS LIKE, WHATEVER! SINCE THEN I HAVE PURCHASED ITEMS FROM HIM, I THINK THIS GUY OWNS THE USPS BECAUSE OF HOW QUICK THE ITEMS ARRIVED. NOW AFTER READING THIS MY POSITIVE ATTITUDE ABOUT HIM HAS INCREASED DRAMATICALLY. THIS GUY IF VERY HELPFUL AND RUNS A VERY CUSTOMER-ORIENTATED BUSINESS. I YOU LAMONSTER. WE NEED MORE PEOPLE LIKE YOU THAT OWN BUSINESSES.

  8. #8
    Active Member dsvogel's Avatar
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    I agree with others' comments. This is such a small thing, I hope he didn't lose much sleep over this (I know I can't sleep when something really bothers me). I'm just so happy that we have guys like him that devote so much time, energy, and thought into making custom and IMO better-than-OEM options for our rides. Gold star!
    Last edited by dsvogel; 03-22-2016 at 05:35 PM.

    2016 F3 Limited - Triple Black Atlanta

  9. #9
    Very Active Member Wildrice's Avatar
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    Quote Originally Posted by Lamonster View Post
    It has come to our attention that there may be an issue with the black plug on the end of the switch that we are providing with the fog light kit. Even though the pins appear to be locked in they may not be. To be honest this is the first time that we installed our own plug ends because we were pressed for time and couldn't find anyone that could provide the switch we use with the proper ends. So instead of hoping that your kit has a plug that is seated properly we decided to be proactive and send you a new switch with the plug installed by my buddy Lewis at Electrical Connection. If you have received your kit we would ask that you hold off on the install until you receive the new switch with the plug properly installed. You do not need to send back the old switch. This was my mistake and I apologize for the delay. We should have all the new switches in your hand by weeks end. Any kits that haven't been shipped will be on hold till the new switch arrives this week.

    I have found that the only way to avoid making a mistake is to never do anything--ain't no big deal bro..
    2015 F3's , two 12 volt power outlets Orange & Black

  10. #10
    SpyderLovers Founder Lamonster's Avatar
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    The switches have the new ends on now and I should have them in hand tomorrow and we will start shipping them out asap. Thanks


  11. #11
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    Quote Originally Posted by Lamonster View Post
    The switches have the new ends on now and I should have them in hand tomorrow and we will start shipping them out asap. Thanks
    All's well that ends well, right? And you were worried... Life, just like sh*t, happens. Thanks for keeping us in the loop with some great communication and customer service!

  12. #12
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    Quote Originally Posted by Lamonster View Post
    The switches have the new ends on now and I should have them in hand tomorrow and we will start shipping them out asap. Thanks

    great news.. My order was being held. Do you have enough switches to cover all outstanding orders?

    mark

  13. #13
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    Default Fog light kit

    Hi Lamonster

    I recently sold my can am 2009 RS. I'm new in this word F3. I liked you job. Yours product are so nice. But I'm looking fog light kit but say is sold out. Can you tell me when do you have new kits

    thanks

  14. #14
    SpyderLovers Founder Lamonster's Avatar
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    Quote Originally Posted by Ochoa1801 View Post
    Hi Lamonster

    I recently sold my can am 2009 RS. I'm new in this word F3. I liked you job. Yours product are so nice. But I'm looking fog light kit but say is sold out. Can you tell me when do you have new kits

    thanks
    I hope to have all my parts for the next batch in two weeks. I'll post something when I have them and you can call the shop and get on the list.

  15. #15
    SpyderLovers Founder Lamonster's Avatar
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    Okay guys the plugs have been tested at our shop too and the pigtails are being sent out today. It will not come with the switch as there's nothing wrong with it. So throw away the pigtail and wait for ours in the mail. Thanks again

  16. #16
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    Quote Originally Posted by Lamonster View Post
    Okay guys the plugs have been tested at our shop too and the pigtails are being sent out today. It will not come with the switch as there's nothing wrong with it. So throw away the pigtail and wait for ours in the mail. Thanks again
    Have all existing order been shipped? Mine was held up

    mark Hood

  17. #17
    Very Active Member Ron2andia's Avatar
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    Got the email that it's on the way ty!
    Live, Love, and Ride! God Bless!

  18. #18
    Active Member Sccar's Avatar
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    Lamonster/Jacob,

    For the orders that went out yesterday.......did they ship with the new/replacement plug or do we have to wait for those to come separately?

    I am curious because my order USPS pre-shipment label was created on 21 MAR but not processed or picked up till 25 MAR.

    Thank you
    2015 F3S SE6
    You don't stop riding because you get old, you get old because you stop riding




    2015 F3s , Orange/black

  19. #19
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    I have been tracking mine and I believe I should have it by Monday hopefully I can't wait to hook it up and try the fog lights. I have a question though. Did the fog lights already come calibrated or do I need to adjust them once on to make sure they are aimed at the right direction? Also any news about the headlight led bulbs u have been testing? I would need a set to complete the look and make the entire lighting match. And thanks again for the great customer service and the great products u are providing to the Spyder community.

  20. #20
    SpyderLovers Founder Lamonster's Avatar
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    Quote Originally Posted by Nyparrothead View Post
    Have all existing order been shipped? Mine was held up

    mark Hood
    Yes all orders have been shipped with the new plug.

    Quote Originally Posted by Sccar View Post
    Lamonster/Jacob,

    For the orders that went out yesterday.......did they ship with the new/replacement plug or do we have to wait for those to come separately?

    I am curious because my order USPS pre-shipment label was created on 21 MAR but not processed or picked up till 25 MAR.

    Thank you
    Your order was held till we could send it with the new plug.

    Quote Originally Posted by Samir221 View Post
    I have been tracking mine and I believe I should have it by Monday hopefully I can't wait to hook it up and try the fog lights. I have a question though. Did the fog lights already come calibrated or do I need to adjust them once on to make sure they are aimed at the right direction? Also any news about the headlight led bulbs u have been testing? I would need a set to complete the look and make the entire lighting match. And thanks again for the great customer service and the great products u are providing to the Spyder community.
    I've installed 5 sets and haven't had a need to adjust any of them. There is plenty of adjustment if you feel the need.

    We have 50 sets of the new bulbs in now and will test this week. These will not be as bright as some but they will be very affordable and match the same color as the fog lights. We're working on a high end kit for the headlights too.

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