I bought a 2012 RT SE5 in July of 2012. It came with an additional 2 years warranty at no cost to me. Apparently it was not filed with BRP, and now I can't get warranty work done. Anyone that can give me some pointers will be appreciated.
What kind of extended warranty was it? If it was a BEST warranty BRP may help you out but your dealer must go to bat for you.
If it was purchase in July 2012, The factory doubled the 2 year warranty, effectively giving a full 4 year warranty instead of the normal 2 years. So far, it appears that the dealer did not file the paperwork for the extra 2 years. Now they are wanting the put the ball in my court by saying I haven't the proper paperwork to prove it.
I have a 2013 RT L that I am having a similar issue with. Bought in May 2013 when they had the 1 year BEST warranty added to the deal. Never got anything from BRP so on 11/2/15 contacted Brpcare who told me the warranty expired 11/1/2015 (2 year factory and 5 month BEST) and that the dealerships are independent and may apply promotions differently. Contacted dealership who stated that did not sound right and they would check into it two weeks ago. Nothing but crickets since...
You should have received a letter from BRP along with a warranty card in the mail shortly after your purchase. The card has the phone number to call for roadside assistance, your VIN info and it also says the ending date of the policy.
Try calling BEST and give them your VIN and see what they say.
2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
2014 RTS-SM6 123,600 miles Sold 11/2017
2014 RTL-SE6 8,600 miles
2011 RTS-SM5 5,000 miles
2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
2010 RTS-SM5 59,148 miles
2010 RT- 622
I bought a 2012 RT SE5 in July of 2012. It came with an additional 2 years warranty at no cost to me. Apparently it was not filed with BRP, and now I can't get warranty work done. Anyone that can give me some pointers will be appreciated.
Do you have your original sales receipt? If you bought from a dealer it should state every thing included in the deal.To everyone else when you buy make sure every term of the deal is written down in the paperwork,if not you only have the honesty goodwill and memory of the sales staf to go on and thats to many ifs.
Happy TRAils/NSD
Paul
2012 RT L
AMA 25 years Life Member
TRA
PGR
Rhino Riders Plate #83
Venturers #78
TOI
As Ann said. Had you gotten the BEST extended you should have received this in the mail.
2011 RT-S SM5 - Black
Bought June 2013 with 450 miles. 27K on 8-1-2017.
Farkles - DIY Trunk Break Light, HMT Break Light, DIY Mirror Turn Signal Lights, DIY Bluetooth Dongle, DIY iPod Setup, DIY Alarm System Install, Show Chrome front fender / rear saddle bag lights, 4th break light around the trunk, Vented Windshield, Baja Ron Sway Bar, DIY GPS setup, Smooth Spyder, BRP Chrome Mirrors, Adjustable deflectors, Triaxis handlebars, NVB Pegs, Bad Boy Airhorn... More to come
Pretty much if you do not have it shown on the original bill of sale and the dealer did not file the paperwork with BRP, they STOLE the cost of the extended warranty from you. If you don't have the paperwork to prove it, its your word against theirs. Sorry you were taken by an unscrupulous dealer but there may be little you can do at this point.
Be sure you get paperwork to show all agreements when signing the deal.
2012 RT SE5 2+2 Warranty
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Originally Posted by Highwayman2013
