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Very Active Member
DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!
Today, I was doing some errands - after I left the store went to start my Spyder & I got the D.E.S.S KEY CODE "AGAIN" I put a key into the ignition, got the above error, put the 2nd key into the ignition, got the same message, (and of course I didn't have my camera so, sorry, but no picture) & the Spyder did not start.
Put both keys in their holders (plastic) and walked away about 50 to 60 feet, and waited for about 1/2 hour (in my mind I was thinking of calling Roadside Assistance if the Spyder did not start the 2nd time) I did not have to call Roadside Assistance because it started. Then I went on my way.
Thank god!
So tomorrow I will call my dealer and tell them I got the D.E.S.S KEY CODE again. I had the D.E.S.S. Module replaced last month (7/17/15) and both keys reprogramed. I will post here when I can on what the dealer says. My Spyder is a 2014 RTS-SE6. I know this happens a lot.
I did start a Thread last month on the above subject. I was wandering if anyone else has had this recurring problem?
Deanna
Last edited by Peter Aawen; 07-04-2022 at 09:04 PM.
Reason: Stuck!
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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Somebody posted today on Facebook that she got the DESS error on her 14.
2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
2014 RTS-SM6 123,600 miles Sold 11/2017
2014 RTL-SE6 8,600 miles
2011 RTS-SM5 5,000 miles
2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
2010 RTS-SM5 59,148 miles
2010 RT- 622
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Very Active Member
Originally Posted by SpyderAnn01
Somebody posted today on Facebook that she got the DESS error on her 14.
Last month I had the D.E.S.S. Module replaced and both keys reprogramed. Sent pm. Deanna
Last edited by Peter Aawen; 10-02-2023 at 05:40 PM.
Reason: C
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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Very Active Member
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Very Active Member
Originally Posted by Bob Denman
I wonder if re-programming the keys may be the source of it?
Good Luck! Please keep us informed...
Yes, I will keep everyone posted as soon as I can about the problem. (I am a busy lady) Deanna
Last edited by Peter Aawen; 10-02-2023 at 05:41 PM.
Reason: C
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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Yup! I once had a Chevy Silverado that got into it's head, that I was trying to steal it!
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Originally Posted by Deanna777
Today, I was doing some errands, after I left the store went to start my spyder, I got the D.E.S.S KEY CODE "AGAIN" so I put a key into the ignition, got the above error, put the 2nd key into the ignition, got the same message, ( and a coarse I did not have my camera so no picture) the spyder did not start.
Put both keys in their holders ( plastic) and walked away about 50 to 60 feet, and waited for about 1/2 hour ( in my mine I was thinking of calling Roadside Assistance, if the spyder did not start the 2nd time, I did not have to call Roadside Assistance,) because it started. Then I went on my way.
Thank god!
So tomorrow I will call my dealer and tell them I got the D.E.S.S KEY CODE again. I had the D.E.S.S. Module replaced last month ( 7/17/15) and both keys reprogramed. I will post here when I can on what the dealer says. My spyder is a 2014RTS-SE6. I know this happens a lot.
I did start a " Thread last month on the above subject. I was wandering if anyone else has had this recurring problem?
Deanna
Last edited by Peter Aawen; 01-21-2024 at 02:36 PM.
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I have a 2014, RT, LTD with 7000 miles. DESS error message is a reoccurring problem, bike won't start. Very intermittent. Very annoying. Bike is now at the dealer in Brainerd, MN for service. They have ordered parts but I don't believe that either the dealer or CanAm has any idea of what is going on.
Last edited by Peter Aawen; 01-21-2024 at 02:36 PM.
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Very Active Member
Hi Bob,
Re: BRP has a problem getting decent-quality parts from their outside vendors...
Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.
It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.
Jerry Baumchen
'I'll never forget what's her name.'
'Things are more like they are now than they ever have been before.' Dwight Eisenhower
2008 GS SE-5
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Originally Posted by JerryB
Hi Bob,
Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.
It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.
Everybody likes to point fingers at everyone else; but I absolutely trust my source...
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Very Active Member
Originally Posted by JerryB
Hi Bob,
Re: BRP has a problem getting decent-quality parts from their outside vendors...
Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.
It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.
Jerry Baumchen
Jerry, I agree because I do some QC work in my current job. Deanna
Last edited by Peter Aawen; 10-02-2023 at 05:46 PM.
Reason: C
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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Seems like quite a few DESS issues on the 14+ models popping up. Nothing worse than electrical gremlins to ruin your confidence in your ride.....
Sent from my SCH-I545 using Tapatalk
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Very Active Member
Originally Posted by DrewNJ
Seems like quite a few DESS issues on the 14+ models popping up. Nothing worse than electrical gremlins to ruin your confidence in your ride.....
Sent from my SCH-I545 using Tapatalk
I sent an email to my can-am dealer, and asked them to make a note of this on their paper work that they have.
My can-am dealer has opened a case with BRP about the D.E.S.S issue that I am having, I am waiting to hear back from my can-am dealership on what BRP what to do next. Deanna
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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Very Active Member
Originally Posted by PMK
Try the foil and document the results.
Next I would try clearing the system by removing the battery negative lead from the battery post so the battery is isolated, then touch the negative lead to the positive.
My thoughts, no guarantees.
PK
I will try( next week-end, my work week starts on Sunday) the foil experiment and post the results when I get a chance. If I get stranded when I am out riding/or doing errands I will call Roadside Assistance. Deanna
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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So do you wear the foil hat under your helmet?
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Very Active Member
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
-
Very Active Member
I got a phone call today, from my can-am dealer, ( Walt's Sales & Service in Derby Line, VT) saying "that they were told to Replace the D.E.S.S. module ( this will be the 2nd time) and the ignition Switch.
I have an appointment for this Friday, I hope by replacing the D.E.S.S module and the ignition Switch solves the problem. BRP needs to fix this problem/ and get a grip on it. Deanna
Last edited by Peter Aawen; 01-21-2024 at 02:52 PM.
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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Pragmatic Member
Originally Posted by Deanna777
I got a phone call today, from my can-am dealer, ( Walt's Sales & Service in Derby Line, VT) saying "that they were told to Replace the D.E.S.S. module ( this will be the 2nd time) and the ignition Switch.
I have an appointment for this Friday, I hope by replacing the D.E.S.S module and the ignition Switch solves the problem. BRP needs to fix this problem/ and get a grip on it. Deanna
Fingers crossed
Pam
- 2015 RT-S Special Series / Red & Black
- Baja Ron Sway Bar
- Utopia Backrest
- F4 Customs tall and wide vented windshield
- Stebel Super Loud Air Horn
- Baker Built Air Wings
- LaMonster Highway Pegs
- SpyderPops Exhaust Block Off Plate
- SpyderPops KOTT Grill
- SpyderPops Belt Guard
- Cat Bypass
- Laser Alignment by Squared Away
- TricLED Fender Lights
- General Altimax RT43 rear tire
- Dual flag holder
- Mud Flap
- A$$hole seeking missile system
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Originally Posted by Deanna777
I got a phone call today, from my can-am dealer, ( Walt's Sales & Service in Derby Line, VT) saying "that they were told to Replace the D.E.S.S. module ( this will be the 2nd time) and the ignition Switch.
I have an appointment for this Friday, I hope by replacing the D.E.S.S module and the ignition Switch solves the problem. BRP needs to fix this problem/ and get a grip on it. Deanna
Not to be a pessimist but I think BRP is grasping at straws here. They don't know what to do so they replace everything. In my mind, the ignition switch just holds the key. The communication is between the key and the DESS module. The switch has nothing to do with it. I sincerely hope there is more to it that I don't understand. Wouldn't be the first time.
Is your unit consistently showing the error? According to the shop manual, there is no way to actually test the DESS module. The manual says to replace the module and if the problem goes away, then it was the module. If it does not go away, then it wasn't the module. But if your problem is intermittent, you won't know for sure if it's fixed or not. That would be the case here even if you replace both components. If your error always occurs, then the good news is you will know if it's fixed or not.
I appreciate your updates on this problem. I know you'll keep us posted on the results after the work is done Friday. Thanks.
RT and Gold Wing States & Provinces
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Registered Users
ImageUploadedByTapatalk1442768669.081057.jpg
Just had this happen to my 2015 RT-S
Please help
Sent from my iPhone using Tapatalk
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Very Active Member
Originally Posted by roddyhelen
Call your dealership and take the picture with you to your dealership. Make an appointment with your can-am dealer.
If it happens again try the other key, and if you get the D.E.S.S. key code again, take both keys with you and walk away for about 1/2 hour. The computer will reboot, it should start, if it does not start call Roadside Assistance.
Also read my( Deanna777) first thread " D.E.S.S. Key code on a 2014RTS-SE6" and the first post, then read/ see pictures of the D.E.S.S. Hope this helps, keep us posted on what you find out @ your dealership.
I had this happen on a 2014RT-SE6 cognac. Deanna
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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Very Active Member
Well, I got my DESS key code error again. The first time it happened, I was able to take the battery cable loose, and reset everything. This time, I was about 250 miles from home, and it did it again. After about 5 minutes, it worked again. Guess I will be taking it in for a service soon and see what my dealer needs to do.
2021 RTL , brake pedal from "Web Boards" chalk white
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Very Active Member
Originally Posted by blacklightning
Well, I got my DESS key code error again. The first time it happened, I was able to take the battery cable loose, and reset everything. This time, I was about 250 miles from home, and it did it again. After about 5 minutes, it worked again. Guess I will be taking it in for a service soon and see what my dealer needs to do.
Take a picture, Keep us posted!
Do you still have warranty left?
Were you stranded?
Also, read my first " Thread about this issue( D.E.S.S. Key code on a 2014RTS-SE6 Cognac by Deanna777) I posted some pictures when I got the D.E.S.S. key code. If your dealer needs to replace the D.E.S.S. module, and ignition Switch, and reprogram keys it is Under Warranty. Have your dealer change your back trunk key. Also, read the beginning of this thread. Deanna
Current Spyder - 2023 F3 LTD Special Mineral Blue
Red LED NANO Saddlebag Marker Lights with Full Illumination
Sequential Fender LED'S (Amber/Red) with Safety Reflector
Dual Power Plate (12 V & USB ports)
Gremlin Bell
Rear Trunk Organizer (4 holders, 2 Elastic Holders)
Lamonster "Top Cuff" with adjustable drink Holder
SpyderPops Missing Guard Belt
Console Accent Trim (Carbon Fiber Domed Black)
Ultimate F3 Floorboards
Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
Sway Bar with Links
Rolo Laser Alignment
Half Cover
A-Arm Daytime Dual Color LED Running Lights with Blinker Module
Hi-Viz DRL and Sequential Mirrors lights
Former Spyder - 2014 RTS SE6 Cognac SOLD
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