DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

[Hawk]

Hawk,

Where did you find the above info?

Deanna

https://www.honda-acura.net/forums/tsb_recall/tsbs

Funny finding this info on a car forum. They have most models and years. Just put your specific details. I called the dealer and was told that I would be charged. So I guess it has to be a recall in order for it to be covered. Looking to get it disabled at Maggie Valley now.

[Deanna777]

https://www.honda-acura.net/forums/tsb_recall/tsbs

Funny finding this info on a car forum. They have most models and years. Just put your specific details. I called the dealer and was told that I would be charged. So I guess it has to be a recall in order for it to be covered. Looking to get it disabled at Maggie Valley now.

Hawk,

OK. Thanks for the link.

I'll send you a pm.

Deanna

[3Tyme]

I apologize if this has been addressed before, I didn't take time to read all 1100+ post. Has anyone looked into a relation between battery voltage and the dess error? This spring I started to get the error occasionally. It became more frequent as time went by. Never had a problem starting after removing the key and reinserting. The end of July my battery died, after replacing it I have not had the error again. This may be totally unrelated, but could be a cause for at least some of the errors.

[Deanna777]

I apologize if this has been addressed before, I didn't take time to read all 1100+ post. Has anyone looked into a relation between battery voltage and the dess error? This spring I started to get the error occasionally. It became more frequent as time went by. Never had a problem starting after removing the key and reinserting. The end of July my battery died, after replacing it I have not had the error again. This may be totally unrelated, but could be a cause for at least some of the errors.

Hi 3Tyme,

When I started this thread (on 8/13/2015) I had the OEM battery and at the time the OEM battery voltage was normal. Also, I replaced the OEM battery in 2017.


At the time I had a 2014 RTS-SE6 (I sold that in May of 2023). When I had the D.E.S.S. The module changed on 7/14/2015, I had 6,994 miles. The 2nd time I had the D.E.S.S. The module and the Switch replaced was on Aug. 28th, 2015, and at that time my 2014 RTS-SE6 spyder had 8,740 miles.

On July 14th, 2015 the dealership replaced the DESS Module (part # 710004190) which was under warranty. I got from the dealership the following info saying why the DESS error happens: Roadster 2014-015 D.E.S.S Error Displayed in Cluster_000104494_ TST61Y014S10_en Summary: This TST explains the reason a customer may experience, intermittently a D.E.S.S error message in the Cluster.

TST Detail: Refer to TST Roadster 2nd Generation D.E.S.S Principal of Operation (2014 and Up) to fully understand the principle of operation of the latest D.E.S.S generation.


Problem: Intermittently, the ignition key may not be recognized causing the unit not to start. The D.E.S.S ERROR message will be displayed in the Cluster.


Solution Replace the D.E.S.S module.
Program the keys using the B.U.D.S. referring to the 2014 RT shop manual section Digitally Encoded Security System (D.E.S.S.)

Note: If after the replacement of the D.E.S.S module the problem reoccurs, update the previously opened BOSSWeb case or open a BOSSWeb Case and report this situation.


Technical Explanation:

When the D.E.S.S. module sends its signal to the antenna to read the key chip, the radio frequency produced by the antenna is too strong and the key chip is saturated. This saturation changes the data transmitted back to the D.E.S.S module causing a bad lecture of the key chip.



More info. Turn the key on/off IMMEDIATELY and DO NOT LET THE SYSTEM SHUT DOWN do that for about 4 to 5 cycles.


What Spyder do you have?

What year is your Spyder?

I hope the above info helps.

Deanna

[3Tyme]

2015 F3S, just stating that I haven't had any problems since replacing the battery. Is it possible that a slightly low battery voltage could trigger the error? (in at least some cases, or more easily cause the error if there is a problem starting to develop?) I plan on having DESS disabled, just so I don't have to worry about it.

[Deanna777]

2015 F3S, just stating that I haven't had any problems since replacing the battery. Is it possible that a slightly low battery voltage could trigger the error? (in at least some cases, or more easily cause the error if there is a problem starting to develop?) I plan on having DESS disabled, just so I don't have to worry about it.

HI 3Tyme,

I haven't heard of anyone having D.E.S.S errors problems that have had a low battery voltage on their spyders.


Again, when I started this thread, my Spyder at the time (2014 RTS-SE6) the battery was fully charged/the battery voltage was OK.

Deanna

[ThreeWheels]

I have a 2020 RTL. I thought I'd be safe from the DESS monster, but I've read of others that have had DESS issues with the 2020+ models.
I had my DESS disabled while I was at SpyderQuest.
I've been assured that this is permanent.
In other words, if or when BRP issues a firmware update for my Spyder, the update won't overwrite the DESS and reactivate it.
Does anyone have any other definitive information on this.

[BLUEKNIGHT911]

IMHO .... I wouldn't trust BRP to fix the DESS ...... they have already claimed to have fixed it a few times in the past few years ..... some engineer broke what wasn't broke in 2014 ..... Just be happy it's no longer an issue for you .....Mike

[Peter Aawen]

I have a 2020 RTL. I thought I'd be safe from the DESS monster, but I've read of others that have had DESS issues with the 2020+ models.
I had my DESS disabled while I was at SpyderQuest.
I've been assured that this is permanent.
In other words, if or when BRP issues a firmware update for my Spyder, the update won't overwrite the DESS and reactivate it.
Does anyone have any other definitive information on this.

That's correct. Just like changing the Country Code or turning off the Error Code History, it would take the reverse action of what it took to Disable it to turn it back on - ie. someone would hafta connect up to BUDS; navigate to the DESS Option; and toggle the switch to turn it back on - that is, it'd require a DELIBERATE action, it's not something that can 'just happen' thru an upgrade ...

[Deanna777]

I have a 2020 RTL. I thought I'd be safe from the DESS monster, but I've read of others that have had DESS issues with the 2020+ models.
I had my DESS disabled while I was at SpyderQuest.
I've been assured that this is permanent.
In other words, if or when BRP issues a firmware update for my Spyder, the update won't overwrite the DESS and reactivate it.
Does anyone have any other definitive information on this.

ThreeWheels,

Get in contact with BRP and ask them to issue an update for your firmware on your spyder.

Also, have your dealership open up a case with BRP.

Deanna

[cruisinTX]

Does anyone have a picture of the Check Key display so I don't have to scroll through this entire thread looking for one? I need it to share with a friend who just purchased a 2015 RT-S so he knows what to look for and get his DESS deleted when the time comes.

[Peter Aawen]

Does anyone have a picture of the Check Key display so I don't have to scroll through this entire thread looking for one? I need it to share with a friend who just purchased a 2015 RT-S so he knows what to look for and get his DESS deleted when the time comes.

You do know that you can search just this thread, don't you?

Up in the line immediately above the first post on any page is a 'Search thread' button, simply click on that; enter "Check Key" into the search box (include the quotation marks so that it'll search for the phrase nor just each word ) and hit submit. Sure, there'll probably be a few results for you to look thru, but I'm pretty sure there's at least some images in there & it won't take you all that long...

[cruisinTX]

OK, I gave that a shot, but the only picture I found was of a 2020+ and I need a shot of a 2014 or 2015 so my friend knows what to look out for.

Thanks for the advice nonetheless.

[BLUEKNIGHT911]

OK, I gave that a shot, but the only picture I found was of a 2020+ and I need a shot of a 2014 or 2015 so my friend knows what to look out for.

Thanks for the advice nonetheless.

"Check key" is not (to the best of my knowledge) a .... DESS failure ..... I also have a 14 RT so have Him look on pg.144, of His owners manual ...; it has pics of what the failure codes will be displayed on the instrument screen .... I forget what the DESS failure wording looks like, but it's similar to the Limp Home screen It's large. ORANGE, and replaces the entire MPH area ..... hope this helps ....Mike

[cruisinTX]

I may have misinterpreted Peter's response but I thought it was referring to the check key error causing the need to disable the DESS.

The DESS effectively triggers a DON'T START signal in the ECM if/when it doesn't read the correct code from the key, so by turning the DESS OFF, it can never trigger that DON'T START message, and therefore the engine will start EVERY TIME! Simples really!

[Deanna777]

Does anyone have a picture of the Check Key display so I don't have to scroll through this entire thread looking for one? I need it to share with a friend who just purchased a 2015 RT-S so he knows what to look for and get his DESS deleted when the time comes.

OK, I gave that a shot, but the only picture I found was of a 2020+ and I need a shot of a 2014 or 2015 so my friend knows what to look out for.

Thanks for the advice nonetheless.

crusinTX, Look at page #1 (at post #13); Page #3 (post #72); also, page 4 (post #100) for pictures of the Check Key Display in this thread. They are pictures of the Display on a 2014 RT. I hope your friend doesn't get the DESS error before he has to have it deleted.

I hope the above helps.

Deanna

[cruisinTX]

Thank you!!!! Page 4 post 100 is the exact one I was looking for. thanks again.

[Deanna777]

Thank you!!!! Page 4 post 100 is the exact one I was looking for. thanks again.

crusinTX,

I am glad that I could help you, and you found what you were looking for your friend.

Deanna

[Deanna777]

HI All,

Was wondering if anyone has had the D.E.S.S. Error code on their F3 LTD Spdyers?

I am just curious.

Deanna

[ARtraveler]

HI All,

Was wondering if anyone has had the D.E.S.S. Error code on there F3 LTD spdyers?

I am just curious.

Deanna

We had 2019 and 2020 F3's. We experienced NO DESS code.

[RiderDuke]

HI All,

Was wondering if anyone has had the D.E.S.S. Error code on their F3 LTD Spdyers?

I am just curious.

Deanna

No code on my 21F3T but I had it disabled anyway... Just in case.

[Peter Aawen]

HI All,

Was wondering if anyone has had the D.E.S.S. Error code on their F3 LTD Spdyers?

I am just curious.

Deanna

Not the first time you've asked that Deanna, altho maybe the earlier 'asks' were not specifically for just the Ltd's; but a few F3 owners have answered in the affirmative.

There's a post about an F3-T with this issue back around post #167....

Then there's Mike Ard at post #289 wondering if, given the difference between the RT display and the F3 display, his F3's 'Bad Key' error isn't the same problem as the DESS error? BRP initially replaced his DESS Antenna, then when the problem continued, replaced the entire DESS Module - which, BTW, is apparently exactly the same part# as those in the RT's.

Another F3S with a Bad Key at posts #487 & #490 from SpyDerSts...

Then wengerda, with a 2016 F3L at posts #572-#574

And that's only searching up to page #24....

[Deanna777]

Not the first time you've asked that Deanna, altho maybe the earlier 'asks' were not specifically for just the Ltd's; but a few F3 owners have answered in the affirmative.

There's a post about an F3-T with this issue back around post #167....

Then there's Mike Ard at post #289 wondering if, given the difference between the RT display and the F3 display, his F3's 'Bad Key' error isn't the same problem as the DESS error? BRP initially replaced his DESS Antenna, then when the problem continued, replaced the entire DESS Module - which, BTW, is apparently exactly the same part# as those in the RT's.

Another F3S with a Bad Key at posts #487 & #490 from SpyDerSts...

Then wengerda, with a 2016 F3L at posts #572-#574

And that's only searching up to page #24....

Peter Aawen,


Thanks for the info.

OK. I am glad that BRP replaced his DESS Antenna.

OK.

I was only wondering.

Deanna

[Deanna777]

We had 2019 and 2020 F3's. We experienced NO DESS code.

ARtraveler,

I am glad that you didn't get any DESS error codes when you had your 2019 and 2020 F3's spyders.

Deanna

[Peter Aawen]

While this thread (started by Deanna777) has a vast amount of quality info in it regarding these DESS failures and how to fix &/or resolve them permanently, these concerns are particularly relevant to the 2014-2016 Spyders and so should no longer be quite as much of a problem as they have been in years past. However, even if you might not get to see many of them, we are noticing an increasing number of posts that really don't belong here, as they are not really on this subject and are diverting the thread and discussion away from the real point and topic here, so this thread is now closed, but it remains a Sticky and a valuable resource for all!

If you find have questions that you wish to ask that haven't already been covered in this thread (yes, we understand that it IS long, but just about everything you might want to know is already covered in this thread/these pages, you just need to take the time & effort to search the thread &/or read thru it to find them. ) please send me or any of the other Mods a PM with a brief outline of your concern and we will look into re-opening this thread for a short while so you can ask and get answers as appropriate. Any new threads started on this same topic/subject are likely to be merged into this thread anyway, so please, just send us that PM first; and if it's not really on the DESS failure issue discussed here, search the Forum to see if it's already been covered in another thread BEFORE starting a new thread.

But for now, this thread is closed.

Thanks again Deanna.