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  1. #51
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by WEB-WVR View Post
    Just curious...where typically is the DESS module located ? On an ST-L ? Other mdls. ?

    Thanks !
    I was wondering that myself, where is it on the RTS-SE6 Models?
    I have a 2014 RTS-SE6
    Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:51 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  2. #52
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    I don't think so...
    I'm discussing a potential source of the problem. If you keep getting DESS errors time and time again; perhaps it's not the DESS module...
    Just exploring other parts of the system.
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  3. #53
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Trbayth View Post
    So for the people that are having a problem again with a replaced module: are you positive the dealer installed the new part number? The invoice may have the new part number but unless you can see a part number on the module I wonder if it's really the new one.

    According to the ST service manual, there are three parts to this: the ignition switch, of course, the DESS module (mounted above the battery on the back wall of the frunk) and a ring antenna that looks like it's at the base of the ignition switch. Maybe the antenna is a problem too?

    Just for the heck of it I looked up the module on cheapcycleparts. $132 and if you enter the old part number (710003595) the search results show it crossed out and replaced with the new one (710004190.)
    My Repair order says" Part # 710004190 D.E.S.S MODULE, Deanna




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  4. #54
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by duke50 View Post
    I too had the key code problem while on vacation last week. Had to keep trying but each time it finally started. Also had



    Module replaced once Now dealer is ordering me another.

    14 RT
    Keep us posted on what your can-am dealer says. Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:52 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  5. #55
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Bob Denman View Post
    I don't think so...
    I'm discussing a potential source of the problem. If you keep getting DESS errors time and time again; perhaps it's not the DESS module...
    Just exploring other parts of the system.
    Sorry! Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:53 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  6. #56
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    That's quite all right...
    It's not as if I've NEVER gone off-topic before!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  7. #57
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Bob Denman View Post
    That's quite all right...
    It's not as if I've NEVER gone off-topic before!

    When?????????

    Only picking, Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:53 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  8. #58
    Very Active Member StanProff's Avatar
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    Just happened to me today. DESS code.

    I guess it is my turn. was out on a short ride today and after about 45 miles I pulled over to make a phone call. upon restart I got the DESS code.
    I have read about this on the Forum so I did not panic but started running options through my mind on what to do. BTW, it is a '14 RT S SE6 with 4100 miles, I tried about 3 times to do a restart and had no luck. I then turned the switch on and off about 3 or 4 times without trying to start it, The DESS code went away and the Engine code appeared (the little orange picture of an engine), the spyder then started up like nothing was wrong. I suppose the electronics finally hooked up as I was turning the switch on and off. Anyway, rode on home after making another stop at the store for the wife and expecting it to happen again I was pleased when it started up without a problem.
    Guess I'll call the dealer.
    Last edited by Peter Aawen; 01-21-2024 at 02:43 PM.
    Happy Spyderlovers

  9. #59
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by StanProff View Post
    I guess it is my turn. was out on a short ride today and after about 45 miles I pulled over to make a phone call. upon restart I got the DESS code.
    I have read about this on the Forum so I did not panic but started running options through my mind on what to do. BTW, it is a '14 RT S SE6 with 4100 miles, I tried about 3 times to do a restart and had no luck. I then turned the switch on and off about 3 or 4 times without trying to start it, The DESS code went away and the Engine code appeared (the little orange picture of an engine), the spyder then started up like nothing was wrong. I suppose the electronics finally hooked up as I was turning the switch on and off. Anyway, rode on home after making another stop at the store for the wife and expecting it to happen again I was pleased when it started up without a problem.
    Guess I'll call the dealer.
    Let us know what the dealer says. Good for you that your Spyder started up after you turned the switch on and off 3 or 4 times. Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:54 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  10. #60
    Active Member LEEB's Avatar
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    As I stated in another post on Saturday, my 2014 RTS decided give me the DESS error when I tried to start it. After many attempts to start it and 2.5 hours later, she started. Now, I was out with the wife today in her car. We were stopped in a line of cars in a construction zone. There were 7 Harleys, mostly trikes, behind us. Since it appeared to be a long stop everyone shut down their engines. 20 minutes later traffic began to move again, so everyone started their engines, including the Harleys. I thought for a moment, what would have happened if I would have been on my Spyder and when I tried to start it in this traffic, I would have gotten the dreaded DESS!! There were no shoulder on the roadway due to the construction. I would have been right there like a huge paper weight, holding up traffic. Would not have been a pretty scene!! Also would have given anyone witnessing the problem a negative opinion of the Spyder product! Come on BRP, get your act together and get this problem fixed, please!!!!
    Last edited by Peter Aawen; 01-21-2024 at 02:43 PM.


    2014 RT-S Pearl White - 'Miss Pearl'

  11. #61
    Very Active Member ulflyer's Avatar
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    Quote Originally Posted by LEEB View Post
    As I stated in another post on Saturday, my 2014 RTS decided give me the DESS error when I tried to start it. After many attempts to start it and 2.5 hours later, she started. Now, I was out with the wife today in her car. We were stopped in a line of cars in a construction zone. There were 7 Harleys, mostly trikes, behind us. Since it appeared to be a long stop everyone shut down their engines. 20 minutes later traffic began to move again, so everyone started their engines, including the Harleys. I thought for a moment, what would have happened if I would have been on my Spyder and when I tried to start it in this traffic, I would have gotten the dreaded DESS!! There were no shoulder on the roadway due to the construction. I would have been right there like a huge paper weight, holding up traffic. Would not have been a pretty scene!! Also would have given anyone witnessing the problem a negative opinion of the Spyder product!

    Come on BRP, get your act together and get this problem fixed, please!!!!
    Ditto! Mine has popped up several times in the last two weeks, starting to happen more often. It will quit on me sooner or later as this pattern is much like it did before earlier this year, after which, the DESS module was changed. New ignition and keys last year, new module this year. Taking it to dealer tomorrow to see what they can do.

    Other than this, this machine has been darn near flawless and I love it.
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  12. #62
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by ulflyer View Post
    Ditto! Mine has popped up several times in the last two weeks, starting to happen more often. It will quit on me sooner or later as this pattern is much like it did before earlier this year, after which, the DESS module was changed. New ignition and keys last year, new module this year. Taking it to dealer tomorrow to see what they can do.

    Other than this, this machine has been darn near flawless and I love it.
    Please keep us posted, if it happens again take pictures, and bring the pictures to your can-am dealer, then they can say it did not happen, you will have the proof. Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:54 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  13. #63
    Very Active Member Deanna777's Avatar
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    Latest UPDATE on my D.E.S.S Key code issue - as of 8/18/2015

    Here is the latest update with my D.E.S.S. KEY Code issue (see date in the title bar) I was asked 2 questions from (via my personal email address)

    1. Do you know if the customer (me) has her Spyder key attached to any other keys? I said "no I have the Spyder keys on a separate key chain."

    2. Does the customer carry both keys together? I said yes, I do carry both keys together.

    The above 2 questions were from a BRP Tech ( no name was given). They also said "We have had cases where a cell phone or magnetic card placed near the ignition switch causes this. This includes any device that may emit some type of frequency."
    Now, this is what my can-am dealership said to me (on the phone this afternoon) If it happens again "Turn off/on immediately DO NOT LET THE SYSTEM SHUT DOWN, do the "Turn off/on for 4 to 5 cycles, and call." The above info was given to me from my dealership. Also, my can-am dealership has opened up a Case with BRP. Deanna

    ***** Stay tuned to this Thread*****
    Last edited by Peter Aawen; 10-02-2023 at 06:00 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  14. #64
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    Quote Originally Posted by pitzerwm View Post
    In light of the fact that on the 2015 all they changed was the colors, I wouldn't hold my breath.
    Quote Originally Posted by Deanna777 View Post
    I think I might have read that it has happened on the 2015's?????????? Not sure, it might have been on another thread that I started. Deanna
    According to the parts manuals, the 2015's have a different ECM and a different DESS Module. Since the DESS must communicate with the ECM to start the bike, my guess is that the 2015 DESS will communicate only with a 2015 ECM. The 2015 DESS number (710004241) is different than both the original 2014 part number and the updated 2014 part number. So they did make changes that are more than skin deep. Just not the kind of changes you'd put in your advertising literature.
    Last edited by Peter Aawen; 10-02-2023 at 06:01 PM. Reason: Fixed quote display ;-)

    RT and Gold Wing States & Provinces

  15. #65
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by gypsy_100 View Post
    According to the parts manuals, the 2015's have a different ECM and a different DESS Module. Since the DESS must communicate with the ECM to start the bike, my guess is that the 2015 DESS will communicate only with a 2015 ECM. The 2015 DESS number (710004241) is different than both the original 2014 part number and the updated 2014 part number. So they did make changes that are more than skin deep. Just not the kind of changes you'd put in your advertising literature.
    Did you read my newest update on this thread?


    Yes, the 2015 DESS number is 710004241 - it is different from the original 2014 part number.


    I did post on this thread the new parts numbers for the 2014 RS, ST, RT ...... 710004190 2015 RS, ST, RT ...... 710004141 2015 F3 ........ 710004697 just in case you missed. Deanna
    Last edited by Peter Aawen; 10-02-2023 at 06:03 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  16. #66
    Active Member LEEB's Avatar
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    Quote Originally Posted by Deanna777 View Post
    Latest UPDATE on my D.E.S.S Key code issue - as of 8/18/2015

    Here is the latest update with my D.E.S.S. KEY Code issue (see date in the title bar) I was asked 2 questions from (via my personal email address)

    1. Do you know if the customer (me) has her Spyder key attached to any other keys? I said "no I have the Spyder keys on a separate key chain."

    2. Does the customer carry both keys together? I said yes, I do carry both keys together.

    The above 2 questions were from a BRP Tech ( no name was given). They also said "We have had cases where a cell phone or magnetic card placed near the ignition switch causes this. This includes any device that may emit some type of frequency."
    Now, this is what my can-am dealership said to me (on the phone this afternoon) If it happens again "Turn off/on immediately DO NOT LET THE SYSTEM SHUT DOWN, do the "Turn off/on for 4 to 5 cycles, and call." The above info was given to me from my dealership. Also, my can-am dealership has opened up a Case with BRP. Deanna

    ***** Stay tuned to this Thread*****
    Deanna, thanks for the input! This is interesting. I also have no other keys on my Spyder key chain. I never have my two Spyder keys together either. I have one key, my wife has the other one. We do this for safety in case I lock my key in the Spyder by accident. Now for the other info, this past Saturday when my Spyder gave me the DESS for 2.5 hours, I had my phone on with Blue Tooth turned on, and my Sena headset on with Blue tooth attached to my phone. I don't know if that any impact on my problem or not. But after 2.5 hours, when the Spyder did start I didn't have my helmet with me at the bike, nor turned on. Just the phone. Interesting twist!!
    Last edited by Peter Aawen; 01-21-2024 at 02:44 PM. Reason: Fixed quote display ;-)


    2014 RT-S Pearl White - 'Miss Pearl'

  17. #67
    Very Active Member Trbayth's Avatar
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    I keep my phone and credit cards nowhere near the ignition switch. When I had my DESS error I wasn't even on the bike yet; I had turned the key on to let it boot up while I put my helmet and gloves on.

    I don't keep both keys together but I do keep it on a short keyring along with the saddlebag key, LidLox key, and house keys.
    Trb-- (Roger)

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  18. #68
    Active Member LEEB's Avatar
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    Quote Originally Posted by Trbayth View Post
    I keep my phone and credit cards nowhere near the ignition switch. When I had my DESS error I wasn't even on the bike yet; I had turned the key on to let it boot up while I put my helmet and gloves on.

    I don't keep both keys together but I do keep it on a short keyring along with the saddlebag key, LidLox key, and house keys.
    When I mentioned I had my phone with me on Bluetooth, I forgot to say the phone was in the trunk. Helmet with Sena, well that was on my head, as I was seated on the Spyder!!!!
    Last edited by Peter Aawen; 01-21-2024 at 02:44 PM.


    2014 RT-S Pearl White - 'Miss Pearl'

  19. #69
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    Quote Originally Posted by Deanna777 View Post
    Did you read my newest update on this thread?


    Yes, the 2015 DESS number is 710004241 - it is different from the original 2014 part number.


    I did post on this thread the new parts numbers for the 2014 RS, ST, RT ...... 710004190 2015 RS, ST, RT ...... 710004141 2015 F3 ........ 710004697 just in case you missed. Deanna
    Just trying to directly address pitzerwms' comment that all they changed for '15 were the colors.
    Last edited by Peter Aawen; 10-02-2023 at 06:05 PM. Reason: Fixed quote display ;-)

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  20. #70
    Very Active Member PaladinLV's Avatar
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    Quote Originally Posted by Deanna777 View Post
    [.SIZE=2][.COLOR=#b22222]This includes any device that may emit some type of frequency.
    [/COLOR][,COLOR=#b22222]. Deanna[/COLOR][/SIZE]
    [.HR][/HR]
    This "Does Not Compute"
    So why, why, why, does BRP install the Bluetooth Dongle in the Frunk?!?! (Rhetorical question!)

    AJ
    Last edited by Peter Aawen; 10-02-2023 at 06:06 PM. Reason: Fixed quote display ;-)


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    2014 RT/S , Black

  21. #71
    Very Active Member BLUEKNIGHT911's Avatar
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    On the POSSIBLE electrical or OTHER KEY interference thing.................... I have gotten the DESS message (@ 13,200 mi ) But I don't even own a CELL phone and I only carry ONE KEY................ So much for that Theory!!!!! .... Mike ........... This is starting to sound Familiar - remember when BRP kept saying ....What heat issues, we ain't got no stink'in HEAT issues (ref.2013 RT)
    Last edited by Peter Aawen; 10-02-2023 at 06:08 PM.

  22. #72
    Active Member KJWEB's Avatar
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    My Spydee goes in the Shop Friday for the 3,000 service. And, they will be looking into the D.E.S.S error as well. I only get the error with one of my keys and not every time I use that key. So, I'm adding more mystery to this.



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  23. #73
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    Quote Originally Posted by BLUEKNIGHT911 View Post
    .... remember when BRP kept saying ....What heat issues, we ain't got no stink'in HEAT issues (ref.2013 RT)
    Please remember: They DID fix those!
    Last edited by Peter Aawen; 10-02-2023 at 06:09 PM. Reason: Fixed quote display ;-)
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  24. #74
    Active Member KJWEB's Avatar
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    Has anyone reported the D.E.S.S. error on models earlier than 2014?
    www.sasspyders.com
    2016 F3T
    2015 Freedom Trailer
    Sypderpops BumpSkid Plate
    Lamonster ISP Key Cover
    Lamonster F3 Bar Clamp and Power Port
    Lamonster RIP floorboards and frame caps
    Lamonster Chevron Highway Pegs
    BajaRon Swaybar & Heim Links
    F4 Custom 21" tinted windshield
    BRP Cannonball Seat
    BRP F3 Idler Pully
    FOBO TPMS
    LidLox (dual)
    Garmin 660LM GPS
    Cat Delete Performance Pipe
    F3T Top Case
    PPA Black Widow Wheels
    Custom Frunk Wrap


  25. #75
    Very Active Member
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    We might have seen a couple, but they were pretty rare...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

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