Page 2 of 32 FirstFirst 12345612 ... LastLast
Results 26 to 50 of 793
  1. #26
    Very Active Member
    Join Date
    Sep 2010
    Location
    Not Here
    Posts
    92,479
    Spyder Garage
    1

    Default

    Quote Originally Posted by JerryB View Post
    Hi Bob,
    Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.
    It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.
    Everybody likes to point fingers at everyone else; but I absolutely trust my source...

  2. #27
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by Ex Winger View Post
    Good luck.Hope they get to the root of this problem
    Bill
    Bill, Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  3. #28
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by JerryB View Post
    Hi Bob,

    Re: BRP has a problem getting decent-quality parts from their outside vendors...

    Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.

    It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.

    Jerry Baumchen
    Jerry, I agree because I do some QC work in my current job. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  4. #29
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by krazykat View Post
    DESS module replaced twice so far on my 14 RT Ltd.......both times covered by warranty.
    Thanks for the info. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  5. #30
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by KJWEB View Post
    Add to the known problem, I only get the D.E.S.S Error on one of my keys. At least for now anyway.
    Lets us know if you get the D.E.S.S Error on the other key. Also, post a picture if you can. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  6. #31
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by Ex Winger View Post
    Good luck.Hope they get to the root of this problem
    Bill
    I hope BRP does get a handle on the this issue, I wonder if the 2016RTS-SE6'S will have the D.E.S.S. Key code issue?????? Time will tell. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  7. #32
    Active Member WEB-WVR's Avatar
    Join Date
    Sep 2009
    Location
    Albany, Oregon
    Posts
    414
    Spyder Garage
    0

    Default

    So what is the DESS error basically ?......a communication issue between the key and the computer ? Just curious.

    Thanks and I hope those with the issue get it fixed.
    Craig From Albany Oregon

  8. #33
    Very Active Member
    Join Date
    Sep 2010
    Location
    Not Here
    Posts
    92,479
    Spyder Garage
    1

    Default

    As I understand it; the DESS is BRP's antitheft system for their products.
    When you fire up the ignition: this system emits a signal that will try to read the code contained in your chipped ignition key.
    If it gets the wrong signal: it shuts things down!
    Which is a GOOD thing for you, if your bike is being toyed-with by a miscreant...
    NOT a good thing; if it's you, and your keys!

  9. #34
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    This week I should be getting an email from my dealer saying What BRP wants to do next. I will keep everyone updated on what happens. Stay Tuned! Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  10. #35
    Very Active Member
    Join Date
    Sep 2010
    Location
    Not Here
    Posts
    92,479
    Spyder Garage
    1

    Default

    Have you been able to ride this weekend at all ? The weather is gorgeous! (87 degrees down here!)

  11. #36
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by Bob Denman View Post
    Have you been able to ride this weekend at all ? The weather is gorgeous! (87 degrees down here!)
    Yes, I did go riding today, and I went on Thursday late afternoon. Today the weather was awesome up here also.

    Tomorrow, and Monday the temps in the 90's WOHOO! I can handle this type of weather now until next spring. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  12. #37
    Very Active Member pitzerwm's Avatar
    Join Date
    Nov 2014
    Location
    TriCities, WA
    Posts
    1,431
    Spyder Garage
    0

    Default

    Quote Originally Posted by Deanna777 View Post
    I hope BRP does get a handle on the this issue, I wonder if the 2016RTS-SE6'S will have the D.E.S.S. Key code issue?????? Time will tell. Deanna
    In light of the fact that on the 2015 all they changed was the colors, I wouldn't hold my breath.


    One of the hardest decisions you'll ever face in life is choosing whether to walk away or try harder.

  13. #38
    Very Active Member Bfromla's Avatar
    Join Date
    Aug 2014
    Location
    Bossier loUiSiAna
    Posts
    4,088
    Spyder Garage
    1

    Default Glad I got a 13!

    Besides the saving for getting my 2013 late as May 2014, thankfully I have not had these problems glad to see everyone deal well with it & BRP should get a grip on keeping us happy. We are good customers & there has been entirely too many problems from heat to tires & this for a weaker customer base to tolerate.

  14. #39
    Very Active Member JayBros's Avatar
    Join Date
    Jul 2014
    Location
    Mint Hill, NC
    Posts
    3,640
    Spyder Garage
    0

    Default

    As I mentioned in http://www.spyderlovers.com/forums/s...75#post1017075 the D.E.S.S. module either bad or good cannot be diagnostically tested so the only recourse is to replace with another module and keep fingers crossed hoping the latter will not fail which apparently has happened in some cases. OTOH one would think whoever is manufacturing the modules for BRP should have a go/no-go test to determine if the unit is satisfactory IMO.

    To date I have received only two responses to my request for information from owners of failed and replaced modules to send information to BRPcare. Without documentation of numbers of failures and replacements, both single and multiple cases, any correspondence to BRPcare is IMO just whining. I consider it presumptuous of me to report your problems to BRP without your consent. YMMV.
    Artillery lends dignity to what would
    otherwise be a vulgar brawl.
    ******************************
    Cognac 2014 RT-S

  15. #40
    Active Member duke50's Avatar
    Join Date
    May 2014
    Location
    IL
    Posts
    119
    Spyder Garage
    0

    Default key code

    I too had the key code problem while on vacation last week. Had to keep trying but each time it finally started. Also had



    Module replaced once Now dealer is ordering me another.

    14 RT
    Last edited by duke50; 08-15-2015 at 10:58 PM.

  16. #41
    Very Active Member
    Join Date
    Sep 2010
    Location
    Not Here
    Posts
    92,479
    Spyder Garage
    1

    Default

    Quote Originally Posted by SailnDive View Post
    Just another reason that I hate computers being in control of our equipment!
    Are you related to Joe Walsh??


  17. #42
    Very Active Member Trbayth's Avatar
    Join Date
    Jun 2014
    Location
    Schenevus NY & Wayne NJ
    Posts
    1,151
    Spyder Garage
    0

    Default

    So for the people that are having a problem again with a replaced module: are you positive the dealer installed the new part number? The invoice may have the new part number but unless you can see a part number on the module I wonder if it's really the new one.

    According to the ST service manual, there are three parts to this: the ignition switch, of course, the DESS module (mounted above the battery on the back wall of the frunk) and a ring antenna that looks like it's at the base of the ignition switch. Maybe the antenna is a problem too?

    Just for the heck of it I looked up the module on cheapcycleparts. $132 and if you enter the old part number (710003595) the search results show it crossed out and replaced with the new one (710004190.)
    Trb-- (Roger)

    2014 Cognac STL
    Ultimate Seat, Nelson Rigg Tail Pack, Nelson Rigg RS/ST Half Cover, TL fender lights, Squared Away Laser Alignment, BajaRon sway bar and links, Akropovic Sport Silencer

    Spyder States Visited

  18. #43
    Very Active Member
    Join Date
    Sep 2010
    Location
    Not Here
    Posts
    92,479
    Spyder Garage
    1

    Default

    The antenna? Perhaps it's just not getting set back exactly where it needs to be? This is NOT a 50,000 watt radio station; placement could be critical.

  19. #44
    Very Active Member Trbayth's Avatar
    Join Date
    Jun 2014
    Location
    Schenevus NY & Wayne NJ
    Posts
    1,151
    Spyder Garage
    0

    Default

    Quote Originally Posted by Bob Denman View Post
    This is NOT a 50,000 watt radio station; placement could be critical.
    That would he a helluva remote starter though!
    Trb-- (Roger)

    2014 Cognac STL
    Ultimate Seat, Nelson Rigg Tail Pack, Nelson Rigg RS/ST Half Cover, TL fender lights, Squared Away Laser Alignment, BajaRon sway bar and links, Akropovic Sport Silencer

    Spyder States Visited

  20. #45
    Active Member WEB-WVR's Avatar
    Join Date
    Sep 2009
    Location
    Albany, Oregon
    Posts
    414
    Spyder Garage
    0

    Default

    Just curious...where typically is the DESS module located ? On an ST-L ? Other mdls. ?

    Thanks !
    Craig From Albany Oregon

  21. #46
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by pitzerwm View Post
    In light of the fact that on the 2015 all they changed was the colors, I wouldn't hold my breath.
    I think on this "Thread" I might have read that it has happened on the 2015's?????????? not sure, it might have been on an other thread that I stated. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  22. #47
    Very Active Member
    Join Date
    Sep 2010
    Location
    Not Here
    Posts
    92,479
    Spyder Garage
    1

    Default

    Quote Originally Posted by Trbayth View Post
    That would he a helluva remote starter though!
    Yes; yes it would!

  23. #48
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by Bfromla View Post
    Besides the saving for getting my 2013 late as May 2014, thankfully I have not had these problems glad to see everyone deal well with it & BRP should get a grip on keeping us happy. We are good customers & there has been entirely too many problems from heat to tires & this for a weaker customer base to tolerate.
    When I had a 2012RTS-SE5 I did not have the D.E.S.S. issue, but I had other problems( under warranty work). Yes, we are good customers and BRP should keep us happy, we pay a lot of money for our spyders. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  24. #49
    Very Active Member Trbayth's Avatar
    Join Date
    Jun 2014
    Location
    Schenevus NY & Wayne NJ
    Posts
    1,151
    Spyder Garage
    0

    Default

    Quote Originally Posted by WEB-WVR View Post
    Just curious...where typically is the DESS module located ? On an ST-L ? Other mdls. ?

    Thanks !
    I only know of the 2014 STL. It's mounted on the back wall of the Frunk, above the battery. Per the service manual, it looks like you need to remove the frunk to get at it.
    Trb-- (Roger)

    2014 Cognac STL
    Ultimate Seat, Nelson Rigg Tail Pack, Nelson Rigg RS/ST Half Cover, TL fender lights, Squared Away Laser Alignment, BajaRon sway bar and links, Akropovic Sport Silencer

    Spyder States Visited

  25. #50
    Very Active Member Deanna777's Avatar
    Join Date
    Oct 2012
    Location
    Vermont
    Posts
    6,229
    Spyder Garage
    1

    Default

    Quote Originally Posted by Bob Denman View Post
    The antenna? Perhaps it's just not getting set back exactly where it needs to be? This is NOT a 50,000 watt radio station; placement could be critical.
    Bob you are off the subject Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •