DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

[Trbayth]

Is there a summary of DESS/Ignition Switch part numbers that have been installed, failed again, then installed again? I have a case open with BRP now and want to make sure I'm having an intelligent conversation with my dealer.

[BLUEKNIGHT911]

Brought the bike in, i was able to get it started by turning the key on and off about 30 times. once i got it running headed down to the dealer. when i got there i shut her down and went to get the tech. sure enough it wouldn't start for him. He saw the blank screen and said he things the entire unit is going bad. I asked about the DESS and he said it was not that because i would never get it started. When i hear more I'll keep everyone posted. Thank you for your opinions, I'm learning a lot about Can AM's.

Hi, The Tech was correct - if He meant - the Spyder was in FULL DESS FAILURE ....Orange screen & KEY icon showing ....from your description I don't think you have/had a DESS failure ................With DESS failure we have been told to MOVE the Spyder away from it's location if possible ......remove key about 5 feet from switch ...wait a minute ......insert key and turn it on- off 5 x's rapidly .....sometimes this will get the Spyder past the DESS issue.......ir did with Me at SPYDERFEST 2016 .....I then had the latest version of the DESS MODULE installed........2 mos. later , I got a KEY flash but NO DESS failure ......so my fingers are crossed..............Please let us know what your issue was........good luck ...Mike

[Deanna777]

Is there a summary of DESS/Ignition Switch part numbers that have been installed, failed again, then installed again? I have a case open with BRP now and want to make sure I'm having an intelligent conversation with my dealer.

When I got my first DESS error ( on July 14,2015) the dealership installed the first D.E.S.S module( part # 710004190) that failed.

Then on Aug. 28,th 2015 I had the 2nd D.E.S.S. module installed( part # 710004190) with the Ignition Switch ( part # 710004413). Good Luck!


So far it seems to working, I have not had the D.E.S.S. error show up. Keep us posted!

Deanna

[Trbayth]

When I got my first DESS error ( on July 14,2015) the dealership installed the first D.E.S.S module( part # 710004190) that failed.

Then on Aug. 28,th 2015 I had the 2nd D.E.S.S. module installed( part # 710004190) with the Ignition Switch ( part # 710004413). Good Luck!


So far it seems to working, I have not had the D.E.S.S. error show up. Keep us posted!

Deanna

EDIT: Apparently my short-term memory is going faster than I thought. It is the 4916 they're ordering; not 4190.

4916 is the part number they're trying to order; so far it's still on a slow boat from Canada. BRP's TSB (apparently there is one) doesn't include the ignition switch.

Thanks Deanna

[rcturner]

4190 is the part number they're trying to order; so far it's still on a slow boat from Canada. BRP's TSB (apparently there is one) doesn't include the ignition switch.

Thanks Deanna

I got the latest D.E.S.S. installed today. (the second replacement for this bike) The part was ordered by my dealer somewhere around June 20th. It was at my dealers within a few days. So far, it has started the bike about 15 times and all is well. I also had a new VeeRubber Touring tire installed on the rear of my bike. Balanced with little weight and it seems to be good so far.

[BLUEKNIGHT911]

4190 is the part number they're trying to order; so far it's still on a slow boat from Canada. BRP's TSB (apparently there is one) doesn't include the ignition switch.

Thanks Deanna

Just so you are aware, that is not the latest version of the DESS Module....the last version is part # ( NOW CORRECTED) # 710004916............Mike

[Trbayth]

Thanks to everyone on the part number heads-up. I wrote it down but was going by memory when I replied to Deanna. The correct part number is 4916.

[Bob Denman]

Thanks to everyone on the part number heads-up. I wrote it down but was going by memory when I replied to Deanna. The correct part number is 4916.

Roger,
Don't forget:
The memory is the second thing to go.

I've forgotten what the first one was!

[trikermutha]

Mike if that is the part number DESS module installed in your Spyder by a team technician, you do not appear to have a correct part.

Read post #521 and study the chart, those are the valid part numbers as of today and yours is not listed.

There is no part number 710004961. Posting an incorrect part number on the career topic will mess up others that follow this like gospel.

OK now I am confused

Part#710004961 is not the correct number?? or was the 4190 the incorrect part # and the new superseded # is710004961

Just trying to clarify

[BLUEKNIGHT911]

Part Number 710004961 is not a valid part number.

Part Number 710004190 is superseded.

The correct current available DESS Module is Part Number 710004916. Mikes simple typo mistake may seem small, but for a person asking the dealer to install that part makes a person seem foolish to request it. Accuracy counts when it comes to ordering or dealing with a service writer.

I apologize for my TYPO, I was in a rush this am to get to the dentist ( no excuse ) and transposed the last two numbers ....The correct Module is # 710004916 ........Mike

[Bob Denman]

Don't worry Mike: anybody can make a typing "Miss-Steak"...
And I've been guilty of most of them!
The Dentist?
I hope that everything is okay...

[Deanna777]

EDIT: Apparently my short-term memory is going faster than I thought. It is the 4916 they're ordering; not 4190.

4916 is the part number they're trying to order; so far it's still on a slow boat from Canada. BRP's TSB (apparently there is one) doesn't include the ignition switch.

Thanks Deanna

Would you post the part # for the ignition switch that you get. I am curious on what that part # will be.

Deanna

[Trbayth]

Would you post the part # for the ignition switch that you get. I am curious on what that part # will be.

Deanna

IF I get an ignition switch. So far, the work is to replace the DESS module only.

[Deanna777]

IF I get an ignition switch. So far, the work is to replace the DESS module only.

Just a reminder the " D.E.S.S module/ and the ignition switch is under warranty.


Good Luck!

Keep us posted please.

Deanna

[trikermutha]

I apologize for my TYPO, I was in a rush this am to get to the dentist ( no excuse ) and transposed the last two numbers ....The correct Module is # 710004916 ........Mike

You should know better than typing in a rush...

[maxummike]

Which "'entire unit is going bad?

Thanks for the update!
Looking forward to hearing more about " the blank screen" and what your tech says.
Deanna

The tac, speedometer and the electronic dash. that is all one unit, i didn't know that.

[spyderCodes]

almost everything is now a DESS error.

[Bob Denman]

I apologize for my TYPO, I was in a rush this am to get to the dentist ( no excuse ) and transposed the last two numbers ....The correct Module is # 710004916 ........Mike

Remember those famous words from "Down Periscope".
When you rush; that's when accidents happen.

[Deanna777]

The tac, speedometer and the electronic dash. that is all one unit, i didn't know that.

Deanna

[Deanna777]

It went to a guy near Hickory NC. Nice guy and his buddy is a member here on SL. Just picked up a brand new left over 2014 Honda CB1100. I'll be out playing on the Blue Ridge Parkway tomorrow. I'll do an "Exit Post" with the reasons that I sold the RT, I've Hi Jacked this thread enough.

Sent pm. Deanna

[Sam Mac]

Dee

Got your PM, I get the message. I will not post in your thread ever again. I went through all 22 pages and deleted all of my post's, hope I didn't miss any. I wish you and all the other owners the best with the DESS issue. No need to send me another PM.

Sam

[Trbayth]

Just got back from having my DESS module replaced. Part # is 710004916. Problem is, how long do you go without an error showing up before you declare it "fixed?"

I'll update the thread if something happens again.

[BLUEKNIGHT911]

Just got back from having my DESS module replaced. Part # is 710004916. Problem is, how long do you go without an error showing up before you declare it "fixed?"

I'll update the thread if something happens again.

...It's FIXED....what the concern is, since this MODULE has been re-vised a number of times because the " REVISION " didn't work ..............only time will tell whether this will be the one that finally ENDS the problem............I now have 3400 miles on the same Module you just received ......I got an " ORANGE KEY FLASH " a few hundred miles ago......But NOT the Full DESS failure Mode .......So I continue to ride, but remain aware of where I'm going and when I'm travelling.....Mike

[PaladinLV]

Kinda like asking how long to wait after a black powder misfire
Had both the DESS module and the Ignition switch been replaced, I'd say don't worry about it.

AJ

Just got back from having my DESS module replaced. Part # is 710004916. Problem is, how long do you go without an error showing up before you declare it "fixed?"

I'll update the thread if something happens again.

[IdahoMtnSpyder]

Just got back from having my DESS module replaced. Part # is 710004916. Problem is, how long do you go without an error showing up before you declare it "fixed?"

I'll update the thread if something happens again.

If you're a pessimist, 5 years! If you're an optimist, 2 days!