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  1. #1
    Active Member
    Join Date
    Jan 2014
    Location
    Sahuarita, Az.
    Posts
    103
    Spyder Garage
    0

    Default Talk about a GREAT Dealer Experience

    GREAT DEALERSHIP STORY!!!
    Was super excited to start my day. Was heading to the dealer to haveSpyderpops Harvey Clark's LED Bumpskid installed. Pulled out of the driveway and bike immediately went into limp mode and said low oil. I rechecked the oil and it was full. There was no getting this unit an hour from my house in limp mode. My good friend Ron S Hurner offered and brought his trailer over. We were going to spend the day talking Spyder while mine got fixed and the bumpskid got installed. Unfortunately his trailer was made for an ST and I ride an RT. A few inches too narrow to fit an RT. Now Im feeling like this just isnt my day. I call the service crew over at ROB'S PERFORMANCE MOTORSPORTS to see what it may cost to have towed versus what I could rent a uhaul for. Turns out, the Owner Rob himself shows up at my doorstep to trailer my Spyder back to his shop. He also drops off a courtesy RT for me to use until mine is compete. There aren't too many dealers that go that extra mile. He heard I was part of a dinner ride the next day and worked his magic. WOW! What customer service. Certainly has my lifetime loyalty,

    Thank you to TEAM Rob's!

  2. #2
    Very Active Member vided's Avatar
    Join Date
    Jun 2014
    Location
    People's Republic of NY
    Posts
    4,881
    Spyder Garage
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    Default

    Nice


    this posting has been vetted, scrubbed and endorsed by the
    committee for postings

  3. #3
    Invalid Emails
    Join Date
    Jan 2012
    Location
    Huntsville, Al.
    Posts
    725
    Spyder Garage
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    Default

    If i lived near there he would definitely be my dealer. Great JOB!!!!!


    Bill C.

  4. #4
    Very Active Member
    Join Date
    Aug 2008
    Location
    MA & NH
    Posts
    3,104
    Spyder Garage
    4

    Default Great dealer !

    Good to hear.

  5. #5
    Very Active Member Deer Slayer's Avatar
    Join Date
    Mar 2015
    Location
    Advance, NC
    Posts
    968
    Spyder Garage
    0

    Default

    I would have to buy him a beer or two.
    If I can't fix it, I will fix it so no one can fix it. Sypder Loco!

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