The connecting rod that holds my Ultimate seat up has been popping loose since it was taken off my 2013 RT and put on my 2015.(Not swapped out by Ultimate) It made opening the seat for gas a real pain. Come to find out the tech that put the seat on had reversed the connecting rod and it was in a bind, and would pop off making the seat hard to open. The Ultimate seat tech put it back like it should be and, fixed the sprung circlip and now it works like it is supposed to. Since it was not Ultimate's fault I went to pay him, but he would not take payment! Nice to see good customer service like that.