Took my gently used / new to me 2012 RSS up there on Friday to see about scheduling an oil change. They ran my VIN to check on recalls and went and manually checked to see that the gas cap had been taken care of. Got me scheduled for today for the 3000 mile service. It took a little while and I waited since its a drive up there and back for me, but they got me taken care of with ridiculously friendly service and for far less than I expected to pay. They even offered to let me use an office for a business conference call I needed to jump on while I waited.

While I was there, I spoke to them about a BEST warranty and they shot me what I thought was a great deal so I popped on that - now my baby is warranted till 2018! Good service indeeds drive extra business!