Music volume control

[spyderjim]

Hi all,

I have a 2012 RT SE5. I used to be able to press and hold the down volume button for 2 seconds, and it would mute the music. A couple days ago, that quit working. I checked all the audio features, and I don't see anything related to that as an option. Any ideas??

[Bob Denman]

That's the way that it SHOULD work...
Can you still decrease the volume with the "down" button? Try incrementally tapping it down, and see if you can get it low enough.
Otherwise; it sounds like a trip to the dealer may be in order.
The buttons on my 2014 can be a bit "fussy" at times...
Could your thumb be moving around JUST enough to be losing contact with the "Sweet Spot"?

[ARtraveler]

Additional: I find that if radio is in the mute position (it is always in mute if it is not "on." (There is no off that I know of.) One push of the up button gives the radio screen, another push puts it to the volume that you had it previously. From there, you can raise or lower the volume (up or down button) one bar at a time. When you have had your fun quotient of radio, holding the down button for a couple seconds makes it go away.

Don't know if this is per "specs" but it is how I use my radio.