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Thread: BRP Called

  1. 01-30-2014, 06:57 PM #1
    schnauzermom
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    Default BRP Called

    So I have read of other forum members being called randomly by BRP but didn't really think it would happen to me. Since I have a 2011 RTS and pretty much problem free, I would not be visible to the Corporate Offices. But low and behold, we had a great 20-25 minute chat. She was very friendly and wanted to know me and my riding experiences on the RT. When I told her about the only issue I have had, which is the throttle body in 2012, she said, "oh was that the vacation on the Oregon coast?" So they do read and pay attention to the forum because I had gone into great detail on the forum about being broken down, etc etc. Wanted to know any changes I would like to see on future models, wanted to know the farkling I've done on mine, asked about my hubby and his Harley....all in all I would say I was impressed. I have and still am a Harley owner since 2003 and have never been called from Milwaukee about my experiences, I have owned a Kawasaki and never been called about my experiences. Now I do realize there are folks who are going to read this and say they have had real issues with their Spyder but never been called (ie 2013 issues) but she did say they are trying to talk to folks with all viewpoints, negative and positive. So I have a high regard for BRP and know that our forum family is playing a big part in their relationship with their customers.
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  2. 01-30-2014, 07:03 PM #2
    SpyderAnn01
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    That is fantastic. The 2014 is a product of those type of phone calls. They do listen
    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
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  3. 01-30-2014, 07:12 PM #3
    ARtraveler
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    They don't call many people--but they do call. I had a call in 2011 or so. No other manufacturer has called me, and I have owned over 40 assorted.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red
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  4. 01-30-2014, 07:12 PM #4
    RBS66
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    I got a call from them today also. I was driving in my car and missed the call and they did not leave a message. When I got to my destination I checked my phone and saw that it said Quebec Canada. So I called the number back and they answered speaking in French. I asked if they spoke English and they said yes I told her my name and Asked who was calling and they had no idea who have made the call from their facility. They said to many employees to know who was calling me. Man what a bummer I was looking forward to talking to them.
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  5. 01-30-2014, 08:21 PM #5
    bruiser
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    Quote Originally Posted by SpyderAnn01 View Post
    That is fantastic. The 2014 is a product of those type of phone calls. They do listen
    True.



    USAF '69-'89 E7
    Thailand/Vietnam 1972
    Member: Royal Order of Rat Bastards






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  6. 01-31-2014, 08:18 AM #6
    Bob Denman
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    I would certainly appreciate a phone call about now...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black
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  7. 01-31-2014, 11:04 AM #7
    schnauzermom
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    Default I FEEL YOUR PAIN

    Quote Originally Posted by Bob Denman View Post
    I would certainly appreciate a phone call about now...
    Sooo sorry Bob, saw your "expressed feelings" yesterday...kinda of like watching Charlie Brown having a melt down! Was not pretty...I think I'm emotionally scarred. SOMEONE WITH PULL NEEDS TO MAKE A CALL FOR THE GUY AND GET HIM INFO On HIS 2014!!!!!!!
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  8. 01-31-2014, 11:14 AM #8
    Tango
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    Quote Originally Posted by schnauzermom View Post
    Sooo sorry Bob, saw your "expressed feelings" yesterday...kinda of like watching Charlie Brown having a melt down! Was not pretty...I think I'm emotionally scarred. SOMEONE WITH PULL NEEDS TO MAKE A CALL FOR THE GUY AND GET HIM INFO On HIS 2014!!!!!!!


    Bob's and my dealer are about 50 miles from each other. My Yellow and his Cognac must be on the same truck. The slow one. Not that we can ride it if it were here. Tom
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  9. 01-31-2014, 11:25 AM #9
    Bob Denman
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    Tom,
    Do you remember your folks telling you about the "Slow boat to China"?
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black
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  10. 01-31-2014, 12:44 PM #10
    Chupaca
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    Default Really..!!!

    Quote Originally Posted by Bob Denman View Post
    I would certainly appreciate a phone call about now...

    They already know what your going to ask... But you would be a good sourse...
    Gene and Ilana De Laney
    Mt. Helix, California

    ​2012 RS sm5
    2012 RS sm5 , 998cc V-Twin 106hp DIY brake and park brake Classic Black
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  11. 01-31-2014, 12:49 PM #11
    Bob Denman
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    Carlo called me...
    He'll find the bike!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black
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  12. 01-31-2014, 01:55 PM #12
    Hawk
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    Quote Originally Posted by Bob Denman View Post
    Carlo called me...
    He'll find the bike!
    They probably knew it was you and put it on the short bus!!

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  13. 01-31-2014, 02:11 PM #13
    schnauzermom
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    Default Yeah!!!!

    Quote Originally Posted by Bob Denman View Post
    Carlo called me...
    He'll find the bike!
    See...big brother BRP is watching and listening Love those guys
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  14. 01-31-2014, 02:14 PM #14
    schnauzermom
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    Quote Originally Posted by Bob Denman View Post
    Carlo called me...
    He'll find the bike!
    OOPs...or did you call them..
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  15. 01-31-2014, 02:22 PM #15
    Cruzr Joe
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    Quote Originally Posted by Hawk View Post
    They probably knew it was you and put it on the short bus!!

    Please refer all short jokes to Snoopy.

    Anonymous
    2018 F3 Limited, BRP Driver Backrest, Spyderpops Lighted Bump Skid, Dual Spyclops Light, Mirror Turn Signals, Laser Alignment, Engine LEDs, Fog Lights With Halo's, Cushion Handgrips, BRT LEDs, and Under Lighting, Lamonster IPS, (with Clock), F4 25" Vented Windshield with Wings, Airhawk "R" Cushions. Position 4 Brake setting, Short reach Handlebars, Dash Mounted Voltmeter and 12 Volt Plug. Set of 3rd pegs. Extended Passenger Seat. Exterior BRP Connect setup, Ultimate Trailer
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  16. 01-31-2014, 02:38 PM #16
    Bob Denman
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    No. Carlo gave me a call...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black
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  17. 01-31-2014, 02:40 PM #17
    Hawk
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    Quote Originally Posted by Cruzr Joe View Post
    Please refer all short jokes to Snoopy.

    Anonymous

    More of a special needs joke than a short joke.

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  18. 01-31-2014, 02:55 PM #18
    Bob Denman
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    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black
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  19. 01-31-2014, 03:17 PM #19
    cuznjohn
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    Default bob

    good things come to those that wait, so your bike has to be the best one of them all
    NO BIKE AT THIS TIME
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  20. 01-31-2014, 05:19 PM #20
    Tango
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    Quote Originally Posted by Bob Denman View Post
    Tom,
    Do you remember your folks telling you about the "Slow boat to China"?

    Yup, I remember. Ours is on the slow boat across the lake. Tom
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  21. 01-31-2014, 05:27 PM #21
    Bob Denman
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    Tom,
    I spoke to Carlo at 3:50 this afternoon...
    It's the end of the Month, Quarter, and Year for BRP...
    They're shipping aout a TON of bikes tonight, and Monday.
    Ours are definitely on the trucks!!
    Next week, Baby!!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black
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  22. 01-31-2014, 05:35 PM #22
    SpyderDen
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    Quote Originally Posted by Hawk View Post
    They probably knew it was you and put it on the short bus!!

    Thats not funny. My last name is Buss. My mother was 4'8". I'm a towering 5'6".

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  23. 01-31-2014, 05:40 PM #23
    Bob Denman
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    But; it's not the size of the dog in the fight...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black
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  24. 01-31-2014, 05:46 PM #24
    SpyderDen
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    Or the size of the pen. It's the penmanship.

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  25. 01-31-2014, 10:17 PM #25
    Hawk
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    Me and a friend at work, who is vertically challenged, were having playful words today and I said " if you have any more to say to me, go get a step stool so you can say it to my face" his reply was " I would have to be at the other end of the hallway because of your gut"

    I am not sure who got the better of that one, lol.

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