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MOgang Member & Monster Member
Originally Posted by Dan_Ashley
Oh I don't know. Lou doesn't do warranty work. BRP won't let him. Apparently he was taking too much business away from the dealers. Most of the guys in my club forgo BRP's warranty because Lou is worth every cent. NOBODY ELSE IS ALLOWED TO TOUCH MY SPYDER.
So I was just trying to be nice and offering a trailering option.
Ah, I see. I didn't know the shop wasn't BRP cert'd. I thought I had missed a post about the OPs Spyder being out of warranty. Well, good of you to offer.
Someone sure needs to step up and help this guy.
I can't imagine the frustration...
I ask again. Where is BRPCare on this thread??
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Very Active Member
Originally Posted by SteveMac
Ah, I see. I didn't know the shop wasn't BRP cert'd. I thought I had missed a post about the OPs Spyder being out of warranty. Well, good of you to offer.
Someone sure needs to step up and help this guy.
I can't imagine the frustration...
I ask again. Where is BRPCare on this thread??
It is not that Lou isn't BRP trained. He was on the original design team. It is that the local dealers complained that Lou was "stealing" too much business. Lou is probably the best mechanic, in every way, that I've EVER met--bar none. But, hey, what do I know? I've been on this planet for only 64 years, so my experience is limited.
So Lou knows more, does better, charges less, and is seriously disliked only by the local dealers.
Dan
2012 Viper Red Rt
upgrades:
Baja Ron's Anti-Sway
Diamond-R Arm Rests
Gloriders
High mount brake light
chrome front fender garnish
Bad Boy Horn
Chrome Deflector Rack
Chrome Scuff Nose Accent
Handlebar Grip Fringe
Gremlin Bells
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MOgang Member & Monster Member
Didn't mean to imply that he wasn't "trained". I meant he wasn't "certified" to do warranty work. Or at least that's what I understood from your post. I'm sure he is an excellent tech. Not doubting your word on that.
Like I said, Good of you to offer help.
But we digress,,, What's really important is getting this guy some help. He has to be incredibly frustrated and this type of case is where BRPCare really is needed. Maybe be I am alone in feeling that way.
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Very Active Member
These type of situations make me cringe. I know for sure I would not be as "patient" as the OP.
Rewaco RF-1 GT
Inline 4 cylinder Ford Zetec with multi-port fuel inject, 140 HP
0-60mph: 5.8 seconds
5 speed sync manual with reverse, mechanical dry clutch.
Front suspension: Trapezoidal fork with center spring
Rear suspension: Independent with Bilstein gas shock absorbers
Brake System: Grimeca calipers, linked ventilated discs, with booster
10.57 gallons
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Very Active Member
Originally Posted by spyder3
These type of situations make me cringe. I know for sure I would not be as "patient" as the OP.
Me neither. I'd be as mad as a nest of hornets in a pinata at a 12 year old's birthday party.
Dan
2012 Viper Red Rt
upgrades:
Baja Ron's Anti-Sway
Diamond-R Arm Rests
Gloriders
High mount brake light
chrome front fender garnish
Bad Boy Horn
Chrome Deflector Rack
Chrome Scuff Nose Accent
Handlebar Grip Fringe
Gremlin Bells
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waiting on a update on this bike
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What was the outcome of this
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MOgang Member & Monster Member
Originally Posted by neelbert
What was the outcome of this
The original poster hasn't logged in since his last post on this thread on May 7, 2014. It would be nice to know the outcome. Surely the issue has been resolved one way or another by now?
I guess no one else cares? Wow. What a shame. Oh well, I guess things just changed here somewhere along the line.....
Last edited by SteveMac; 06-02-2014 at 08:33 AM.
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Very Active Member
I bet if you called Malcome Smiths and asked Henry about it you could get the scoop.
If I am in there over the next week or two I will ask.
Bob
2011 RT-S SM5 - Black
Bought June 2013 with 450 miles. 27K on 8-1-2017.
Farkles - DIY Trunk Break Light, HMT Break Light, DIY Mirror Turn Signal Lights, DIY Bluetooth Dongle, DIY iPod Setup, DIY Alarm System Install, Show Chrome front fender / rear saddle bag lights, 4th break light around the trunk, Vented Windshield, Baja Ron Sway Bar, DIY GPS setup, Smooth Spyder, BRP Chrome Mirrors, Adjustable deflectors, Triaxis handlebars, NVB Pegs, Bad Boy Airhorn... More to come
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Very Active Member
I would think this failure would be covered by the warranty or was it out of warranty like they claimed at the first shop?
Bob
2011 RT-S SM5 - Black
Bought June 2013 with 450 miles. 27K on 8-1-2017.
Farkles - DIY Trunk Break Light, HMT Break Light, DIY Mirror Turn Signal Lights, DIY Bluetooth Dongle, DIY iPod Setup, DIY Alarm System Install, Show Chrome front fender / rear saddle bag lights, 4th break light around the trunk, Vented Windshield, Baja Ron Sway Bar, DIY GPS setup, Smooth Spyder, BRP Chrome Mirrors, Adjustable deflectors, Triaxis handlebars, NVB Pegs, Bad Boy Airhorn... More to come
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RT Shop Talk
bike shut down while riding and not go into limp mode.and now have engine noise.
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