Very disapointed with BRP and their product!

[Highwayman2013]

So how's it running?

[Specsman]

Ordinarily a short block is the block and rotating assembly. This does not include the heads and valve train, intake or exhaust nor any bolt-ons. A long block includes the short block plus the top end, heads and valve train, but still no intake, exhaust or bolt-ons. A new or rebuilt complete engine comes turn-key and in many cases ready to run. Don't forget there is a difference in a rebuilt short block and a new short block. Rebuilt infers some used parts were assembled in the buildup that were deemed up to spec. You should have gotten a long block if you had metal circulating in the engine.

[BRPcare]

Ok my bike is home from the shop after being there 2-1/2 weeks!

Hi Debedwards93 - first off, I'm sorry this happened to you. An engine with less than 5k miles on it definitely should not have that problem - it's the first time I've seen that chain of mechanical events unfold. I sincerely hope that your Spyder experience going forward is problem-free with many miles of riding ahead of you. Your warranties be honored and we want you to ride with confidence. Any covered issues you might encounter down the road - whether related or not to this occurrence - will be handled by the warranty department.

I would, however, like to address some statements in this thread.

Anyway I think BRP should have given me a new engine, not a rebuilt short block!

I wish BRP would stop using the term "rebuilt" for these units, as it's really nothing like what I've seen elsewhere in the industry. The amount of time, testing and measuring that goes into them is staggering, as they're often sent out to folks who have had a serious issue. Every part is measured and tested, and if it doesn't fall within ridiculously tight tolerances, it is discarded and replaced with a new part. Many parts are by default replaced with new ones, sight unseen. Everything is then assembled by a team of experts - not on an assembly line. Incidentally, in the ATV and Side-by-Side racing world, many professional race teams, for instance, insist on so-called "rebuilt" cranks for these very same reasons.

I've yet to see a BRP dealer with the same shop setup as the BRP factory for doing engine rebuilds.

The procedure is generally performed at BRP, not at a dealer.

This is a standard repair in the industry, and has proven to be very successful if done properly.

I can't get into numbers, but we have had phenomenal results with these short blocks. The Rotax engines are proven, solid designs with an excellent track record and reputation. The short block you have in your unit meets these standards. Ride your Spyder and enjoy!

[ivanlee]

Hi Debedwards93 - first off, I'm sorry this happened to you. An engine with less than 5k miles on it definitely should not have that problem - it's the first time I've seen that chain of mechanical events unfold. I sincerely hope that your Spyder experience going forward is problem-free with many miles of riding ahead of you. Your warranties be honored and we want you to ride with confidence. Any covered issues you might encounter down the road - whether related or not to this occurrence - will be handled by the warranty department.

I would, however, like to address some statements in this thread.



I wish BRP would stop using the term "rebuilt" for these units, as it's really nothing like what I've seen elsewhere in the industry. The amount of time, testing and measuring that goes into them is staggering, as they're often sent out to folks who have had a serious issue. Every part is measured and tested, and if it doesn't fall within ridiculously tight tolerances, it is discarded and replaced with a new part. Many parts are by default replaced with new ones, sight unseen. Everything is then assembled by a team of experts - not on an assembly line. Incidentally, in the ATV and Side-by-Side racing world, many professional race teams, for instance, insist on so-called "rebuilt" cranks for these very same reasons.



The procedure is generally performed at BRP, not at a dealer.



I can't get into numbers, but we have had phenomenal results with these short blocks. The Rotax engines are proven, solid designs with an excellent track record and reputation. The short block you have in your unit meets these standards. Ride your Spyder and enjoy!

what about the top end ? Is it treated the same as the short block ?

[Magdave]

Hi Debedwards93 - first off, I'm sorry this happened to you. An engine with less than 5k miles on it definitely should not have that problem - it's the first time I've seen that chain of mechanical events unfold. I sincerely hope that your Spyder experience going forward is problem-free with many miles of riding ahead of you. Your warranties be honored and we want you to ride with confidence. Any covered issues you might encounter down the road - whether related or not to this occurrence - will be handled by the warranty department.

I would, however, like to address some statements in this thread.



I wish BRP would stop using the term "rebuilt" for these units, as it's really nothing like what I've seen elsewhere in the industry. The amount of time, testing and measuring that goes into them is staggering, as they're often sent out to folks who have had a serious issue. Every part is measured and tested, and if it doesn't fall within ridiculously tight tolerances, it is discarded and replaced with a new part. Many parts are by default replaced with new ones, sight unseen. Everything is then assembled by a team of experts - not on an assembly line. Incidentally, in the ATV and Side-by-Side racing world, many professional race teams, for instance, insist on so-called "rebuilt" cranks for these very same reasons.



The procedure is generally performed at BRP, not at a dealer.



I can't get into numbers, but we have had phenomenal results with these short blocks. The Rotax engines are proven, solid designs with an excellent track record and reputation. The short block you have in your unit meets these standards. Ride your Spyder and enjoy!

Nice to see you post on this Steve You confirmed my earlier statement that a rebuilt can be as good or better than new and that race teams do it all the time.

[Bob Denman]

[spydercatjohn]

What does SpyderAnn's RT '13 fire have to do with a RT '12 rebuilt engine?

BRP posted on this website that they would "do right" by spyderann regarding her getting a new Spyder after her's caught fire. I thought "new" was what they meant and not a "rebuilt" bike. Not so sure now.

One reason people buy new is emotional, to have something "clean" that no one has used before. And they pay a hefty premium to buy new. So a used motor shortchanges them. Imagine if your defective new mattress was replaced by a rebuilt used one. Yuckk!

[cuznjohn]

i am trying to ask steve a question and quoting his post but it won't let me post. so what i am asking is what is going on with the fix for the 2013's and when will we hear something steve

[Trickie Dick]

BRP posted on this website that they would "do right" by spyderann regarding her getting a new Spyder after her's caught fire. I thought "new" was what they meant and not a "rebuilt" bike. Not so sure now.

One reason people buy new is emotional, to have something "clean" that no one has used before. And they pay a hefty premium to buy new. So a used motor shortchanges them. Imagine if your defective new mattress was replaced by a rebuilt used one. Yuckk!

Why would you think she is getting a "rebuilt bike"? They have provide her with a loaner. Don't you think if they were going with a rebuilt they would have done it by now? Your analogy with a mattress is ......... to be polite, not appropriate.

[flaggerphil]

i am trying to ask steve a question and quoting his post but it won't let me post. so what i am asking is what is going on with the fix for the 2013's and when will we hear something steve

Why are you asking him that on this thread? Sorta hijacking it, isn't it?

[SpyderAnn01]

BRP posted on this website that they would "do right" by spyderann regarding her getting a new Spyder after her's caught fire. I thought "new" was what they meant and not a "rebuilt" bike. Not so sure now.

One reason people buy new is emotional, to have something "clean" that no one has used before. And they pay a hefty premium to buy new. So a used motor shortchanges them. Imagine if your defective new mattress was replaced by a rebuilt used one. Yuckk!

My situation has nothing to do with this topic as Yazz was pointing out. BRP has taken care of my situation and I will be purchasing a 2014 when a RTS-SM6 is available.

[cuznjohn]

Why are you asking him that on this thread? Sorta hijacking it, isn't it?

being seve from brp was on here i just wanted to ask a question. i would never hack a post

[Highwayman2013]

Well, how is it running?

[MrLooney]

Just my $0.02 cents worth

When I was into racing, I always requested a rebuilt crank usually 0.10 / 0.10. That means the bearing journals have been turned on a lath. Basically each bearing journal has been trued to the enter line of the crank. This process makes for a better (squarer) crank. This over-all rebuild process hold true for the rods and pistons too. The end result is by far a better product than a factory line built engine.

I hope you got your bike back and will enjoy it with out any further troubles.

[Bob Denman]

Well, how is it running?

THIS is the question that really needs answering...

[Trickie Dick]

Guess he wasn't getting the answers he was looking for, he hasn't be back on SL since the 15th.

[spydercatjohn]

Why would you think she is getting a "rebuilt bike"? They have provide her with a loaner. Don't you think if they were going with a rebuilt they would have done it by now? Your analogy with a mattress is ......... to be polite, not appropriate.

The analogy is obvious to anyone who values something "new" as does Deb. Ask your wife to explain it to you.

[Bob Denman]

Guess he wasn't getting the answers he was looking for, he hasn't be back on SL since the 15th.

I kind of figured that it was just somebody who wasn't looking for a solution...

[3 Wheel Addict]

Honestly I wouldn't be happy with a "rebuilt" engine in my new bike either but I can see BRP's point on this so I understand. My only fear would be the dealers ability to finish the job correctly and make damn sure they got the junk cleaned out of everything being reused, including the oil tank and all the hoses. If all is well then go for it......

[Magdave]

Honestly I wouldn't be happy with a "rebuilt" engine in my new bike either but I can see BRP's point on this so I understand. My only fear would be the dealers ability to finish the job correctly and make damn sure they got the junk cleaned out of everything being reused, including the oil tank and all the hoses. If all is well then go for it......

Serious 5k miles is not a "new" bike anymore or auto for that matter. Just sayin'.....

[effgjamis]

Florida has a " lemon law " in place but it does not over one failure events I don't have one here to read. But if my memory recall is working it covers repeated attempts by a dealer to repair a recurring problem to a motor vehicle. Say your engine failed three times or the dealer held it for a period in excess of 90 days. Then it would be subject to replacement. But as the complaint you must document all of your steps on pape. My spouse had a nephew that bought a Lexus that ate tires by the fourth set he lemon lawed it for a full refund to include interest.

Sorry Bob, but the florida lemon law does not cover motorcycles be they 2 or three wheels. Unless they have changed it in the last 2 years.

[Bob Denman]

He didn't get the memo...

HEY!!! BIKES AREN'T COVERED UNDER FLORIDA'S LEMON LAWS!!!

[SpyderAnn01]

Guess he wasn't getting the answers he was looking for, he hasn't be back on SL since the 15th.

It is a she not a he and she's not been on Facebook Grils on Spyders since then. I posted a link to this on Facebook so maybe she will see that BRP answered her.

[Netminder]

Maybe she is out riding!

[SpyderAnn01]

Maybe she is out riding!

Let's hope that is the case!