Statement of acknowlgement ST heat issues

[OldDog]

Do you think BRP will and/or should release a statement of acknowledgement regarding the ST heat issues? Given the burning demo bike on the internet they can't hide it under a rock. It would appear this should become the absolute top priority given the potential ramifications. Thoughts?

[Ga Blue Knight]

Do I think they should? Yes. Do I think they will? No. They will most likely try to fix this with an update bulletin through the dealer network. Unless it takes a major redesign then all bets are off!

[Chupaca]

Do I think they should? Yes. Do I think they will? No. They will most likely try to fix this with an update bulletin through the dealer network. Unless it takes a major redesign then all bets are off!

silent repairs while they can...

[SpyderAnn01]

I thought it was an RT that burned up.

[ARCTIC]

I thought it was an RT that burned up.

X2

[Papa]

It was an RT.


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[ARtraveler]

The company will most likely handle the situation as quietly as they can. Don't want any bad publicity. The lawyers will also help them carefully word any statements so they can say as little as possible about the problems or implying they even have them.


It's just the way things are done today.

[OldDog]

I thought it was an RT that burned up.

That is correct. Without knowing the actual cause of the RT fire, BRP may be dealing with more than one issue here.

[flamingobabe]

something needs to be said....sure it will be as quite as possible...

[Bob Denman]

It's the, "Duck Theory of Crisis Management"
Keep all outward appearances as calm as you can...
But paddle like Hell under the water!

[Dan McNally]

I don't understand why CanAm doesn't go ahead and install heat shields (like the aftermarket ones) on the catalytic converter and wrap the pipes, right from the git go, as they are assembled. It could not cost that much more, and I'd certainly have paid a little more for mine to come from the factory like that . . . jus' sayin'.

[quickster47]

This situation reminds me of the Toyota Camry and Prius problems that took much time and several accidents to take place before Toyota was forced into a resolution.

Carl

[Buttsy]

I don't understand why CanAm doesn't go ahead and install heat shields (like the aftermarket ones) on the catalytic converter and wrap the pipes, right from the git go, as they are assembled. It could not cost that much more, and I'd certainly have paid a little more for mine to come from the factory like that . . . jus' sayin'.

Because they didn't think they had a problem...............Jerbear wrote somewhere in the 6-12 threads on going on this issue that they needed to do better real world testing. I have to agree it appears the R&D function really missed the boat? I personally don't think they knew they had an issue and decided to ignore it? Could be wrong I guess but again the money it costs to fix after the fact and the brand damage will far exceed the cost of a heat shield and ceramic coated pipes (or wrapped).

[grumpybob]

I don't understand why CanAm doesn't go ahead and install heat shields (like the aftermarket ones) on the catalytic converter and wrap the pipes, right from the git go, as they are assembled. It could not cost that much more, and I'd certainly have paid a little more for mine to come from the factory like that . . . jus' sayin'.

The reason I like older bikes/trikes is because I like to see the engine. Get rid of some of the plastic, let air blow through, & make the engine look good and stand out. Increase the radiator size and the fan to cool it better out the back end. What do you think.

[bruiser]

It will (has) definitely hurt sales of STs. IMHO they need to be pulled from showroom floors and stock until something is done. The cause of the recent thermal event involving the RT, if known, probably will not be made public. Again, I think that is a separate issue from the heat problems on STs.

[ARtraveler]

Quote: Buttsy: "Because they didn't think they had a problem...............Jerbear wrote somewhere in the 6-12 threads on going on this issue that they needed to do better real world testing. I have to agree it appears the R&D function really missed the boat? I personally don't think they knew they had an issue and decided to ignore it? Could be wrong I guess but again the money it costs to fix after the fact and the brand damage will far exceed the cost of a heat shield and ceramic coated pipes (or wrapped). "

If I remember correctly: part of the "real world testing" on the ST's this year was conducted by BRP having some of Spyderdom's popular riders test riding the prototypes. Most came back, when they were allowed to, praising the attributes of the new ST's. I don't remember any of them saying anything about heat or reliability issues encountered during the testing. I do not remember if this was a longer miles test, or just a controlled test for publicity purposes by BRP. Just a point to ponder or have some civil discussion about.

[Bob Denman]

I don't remember when those evaluations were done ... Was it last summer, or had things started cooling off already?

[ARtraveler]

I don't remember when those evaluations were done ... Was it last summer, or had things started cooling off already?

I believe it was post announcement but pre-availability that they were mentioned.

[bobnaquin]

A burning Spyder is bad. The DPS issue was a lot worse. People were killed. BRP was slow to come out with admission or a fix. I don't expect that this will be any different. "Why don't they wrap the catalytic converter and the pipes?" Why don't they move the rear view mirrors so you are not looking at your hands?

[boborgera]

When a company gives out Prototypes to be tested by whoever? The prototypes are checked out 6 ways from Sunday by the company, That's ''WHY'' Consumers Report, Sends out their own testers to ''BUY'' the test vehicles anonymously ,. Also Bike magazines that test bikes have to be very careful not to knock a bike too hard, Or they will find the bike manufacturers will be reluctant to lend them a bike to test the next time....

[SpyderAnn01]

The test by spyderlovers was last summer in Quebec. I would think that pre-production Spyders probably had a lot of different parts on them than the production models do.

[bamaryder]

BRP should take all the STs off of the showroom floors. There are some major problems and it isn't fair to sell these inferior spyders to the public. Don't they realize that with the technology that is out there people can spread the word quickly about how unhappy they are with a product? When someone gets hurt it will really ruin their reputation. I hope that no one does become a victim because of their poor quality of these bikes and I hope that people will put pressure on BRP to make things right.

[Jeriatric]

I don't remember when those evaluations were done ... Was it last summer, or had things started cooling off already?

http://www.spyderlovers.com/forums/s...2013+test+ride

[Magdave]

Anyone got a link to the story about the flame out?

[Bob Denman]

The test by spyderlovers was last summer in Quebec. I would think that pre-production Spyders probably had a lot of different parts on them than the production models do.

I test rode one last November; I was told that it was a hand-built prototype worth about a quarter of a million dollars...
Then I realized how far I'd get before they caught me... Yup; it WAS perfect... but the price sure wouldn't have been!