Kewlmetal fails to communicate

[JCSMOKE]

Ok so I finally got it 9-6-13 ordered 6-4-13.
So here is the issue
NO
INSTRUCTIONS
So here is my poroblem, I am looking for
some instructions. Was wondering if someone could point me in the right direction.

[Robertsepolen]

I had a similar experience ordered two day shipping on a product that the website said was instock. Since it was Friday I figured things would start to move on Monday and thought that that was reasonable. 10 business days later no movements and no response to emails or anything else. When I finally did call them on the phone they were extremely polite very nice and explained they ship on friday. Got my order on the following Wednesday. I agree they will come through for you in the end. However, the website poorly reflects their actual business practices. If you only ship once or twice a week, then it makes no sense to pay for two-day shipping. And product? Very satisfied!

[OldCowboy]

Ok so I finally got it 9-6-13 ordered 6-4-13.
So here is the issue
NO
INSTRUCTIONS
So here is my poroblem, I am looking for
some instructions. Was wondering if someone could point me in the right direction.

The instructions are right on their web site. http://www.kewlmetalstore.com/downlo...Air-Intake.pdf

[JCSMOKE]

Who woulda thunk. website. Well that just showed me that the amount of duct tape I used was somewhat excessive. Oh and taping it to the side of the engine seems to be incorrect also.

[Bob Denman]

Three Month wait...
Does it appear to have been worth it?

[daltmeyer]

I got lucky I guess and got my Kewlmetal intake within a week or so.

From the looks of most others experience if I had to do it over again I would try to call and order over the phone if they were in stock and packing and shipping it while I was on the line. Very disapointing that the only game in town is this hard to do business with. How do they stay in business?

[quickster47]

Ordered my Kewlmetal aircleaner setup on August 22nd and received it last Friday, September 6th. Turn around was typical for them but then I'm usually not in any hurry as there are so many other things to do.

They are a little slow but their stuff is top notch.

Carl

[JCSMOKE]

Three Month wait...
Does it appear to have been worth it?

The bike sounds a bit meaner and a little throatier, plus there is a bunch of space around the engine to work. I am thinking of fabing up a box for a secondary battery since I have so many lights. There is a lot to deconstruct when pulling the beast of and air box out of the bike, but had it done in the day with many breaks to think about the next move.