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  1. #1
    Registered Users Peoriafirefighter's Avatar
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    Default No longer stuck in Albuquerque

    I am no longer stuck in Albuquerque. My bike sheared the gears on the output shaft from my dealer in Illinois installing my new belt too tight. I was able to ride to Durango on the back of Reggy's bike. Yes, I took a lot of jibes about that, but at least I didn't miss out on a great time at the owners event. I want to tell you that Chaz, the BRP rep., went above and beyond my expectations as far as correcting my difficult situation. He first got me a loaner to ride while in Durango, he got a short block expedited to the dealer in Albuquerque, then he fixed me up with another loaner to ride after the event was over. I would also like to give a Big Thanks to Natasha with BRP customer support. She stayed in touch with both the dealer in Albuquerque making sure they got what they needed, and she also kept me informed as to the progress. Because of both Chaz and Natasha I was able to ride with Reggy and Hector to Colorado for a few days before I headed back to Albuquerque. I can't say enough about how BRP treated me, they were Awesome! I got my bike back Friday at 5:00 P.M. and got on it and rode 21 hours straight, 1315 miles back to Peoria, Il.
    That is the longest one day ride for me. The bike rode perfect! Now I can't wait for the next BRP event.I am a very satisfied Spyder owner....!!!!

  2. #2
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    Glad to see you off the back of Reggy's Spyder and back on your own. Way to go BRP!
    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
    2014 RTS-SM6 123,600 miles Sold 11/2017
    2014 RTL-SE6 8,600 miles
    2011 RTS-SM5 5,000 miles
    2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
    2010 RTS-SM5 59,148 miles
    2010 RT- 622

  3. #3
    Very Active Member spyder3's Avatar
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    a disaster averted. BRP is capable, no doubt!
    Rewaco RF-1 GT




    Inline 4 cylinder Ford Zetec with multi-port fuel inject, 140 HP
    0-60mph: 5.8 seconds
    5 speed sync manual with reverse, mechanical dry clutch.
    Front suspension: Trapezoidal fork with center spring
    Rear suspension: Independent with Bilstein gas shock absorbers
    Brake System: Grimeca calipers, linked ventilated discs, with booster
    10.57 gallons

  4. #4
    MOgang Member Yazz's Avatar
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    Glad you're back home with your own Spyder!
    Joy
    Very Happy Ryder...
    '09 Phantom and a '15 F3-S

    If you don't slow down, they can't catch you..
    ​If you don't give up, they can't win.
    What a long strange journey its been.





  5. #5
    SpyderLovers Founder Lamonster's Avatar
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    Quote Originally Posted by Peoriafirefighter View Post
    I am no longer stuck in Albuquerque. My bike sheared the gears on the output shaft from my dealer in Illinois installing my new belt too tight. I was able to ride to Durango on the back of Reggy's bike. Yes, I took a lot of jibes about that, but at least I didn't miss out on a great time at the owners event. I want to tell you that Chaz, the BRP rep., went above and beyond my expectations as far as correcting my difficult situation. He first got me a loaner to ride while in Durango, he got a short block expedited to the dealer in Albuquerque, then he fixed me up with another loaner to ride after the event was over. I would also like to give a Big Thanks to Natasha with BRP customer support. She stayed in touch with both the dealer in Albuquerque making sure they got what they needed, and she also kept me informed as to the progress. Because of both Chaz and Natasha I was able to ride with Reggy and Hector to Colorado for a few days before I headed back to Albuquerque. I can't say enough about how BRP treated me, they were Awesome! I got my bike back Friday at 5:00 P.M. and got on it and rode 21 hours straight, 1315 miles back to Peoria, Il.
    That is the longest one day ride for me. The bike rode perfect! Now I can't wait for the next BRP event.I am a very satisfied Spyder owner....!!!!
    I felt so bad for you and your situation but I was glad to see what BRP did to try and help out. You're not the only one they did something like that for so it just goes to show you they do care.

    It was good to see you again at the Ramada, I had no idea you were still there. You are a wildman riding all that was on a RS in that heat. Must be something about you fire fighters


  6. #6
    SpyderLovers Sponsor BajaRon's Avatar
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    It really is a shame that the dealer messed up your Spyder. That was some serious dammage. Chaz is a great guy. And it is really great how BRP did all they could to get you a ride for the event as well as get your Spyder fixed right as soon as possible.

    Glad we hooked up with you on our way back from CA. That was a surprise for sure.

    Pretty good single ride number there too. You did a 1.315 Iron Butt!
    Shop Ph: 423-609-7588 (M-F, 8-5, Eastern Time)

    Only SLOW people have to leave on time...





  7. #7
    Very Active Member tofriendscreek's Avatar
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    Glad you were able to enjoy the trip in spite of the dealer induced damage. I'm thinkin I would have been really, Really, REALLY at them. Glad you arrived back in Peoria safely.
    Last edited by tofriendscreek; 07-02-2012 at 11:41 AM.
    2022 Plasma Red, F3 Limited, Special Series


  8. #8
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    That was some good new about brp, glad you are back in the saddle, I sure hope all the brp brasher read your post. Have a great day

  9. #9
    Registered Users hrbeta's Avatar
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    Well done Dave, well done BRP! C U in Tennessee
    Here is a photo of your loaner in Dura:




    Sent from my iPad using Tapatalk HD

  10. #10
    Very Active Member ARtraveler's Avatar
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    Glad to hear that you got the problems solved.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red

  11. #11
    Registered Users Spy+'s Avatar
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    Default Glad you got your spyder back on the road!

    Wow.. Impressed with how responsive the BRP team was in helping with the problems you faced with your spyder during the trip.. Cant wait to see the pics of you and Reggy riding on his RT.. Cya in September..

  12. #12
    Very Active Member kinggeek's Avatar
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    Quote Originally Posted by Peoriafirefighter View Post
    I am no longer stuck in Albuquerque......The bike rode perfect! Now I can't wait for the next BRP event.I am a very satisfied Spyder owner....!!!!
    Very glad to hear you are back up and running and the Spyder is doing well. It was good to meet you in Durango. I just want to echo what you said about Chaz and BRP, they all went above and beyond for both of us and I am sure many others. As I said in another thread they towed my Spyder 60 miles, offered me a loaner for as long as I needed it and had me fixed so quickly I ended up giving them back the keys before I had a chqnce to even start it.
    Kinggeek
    Mandeville,LA

    VERY HAPPY Spyder Ryder!

    Where have we been on the Spyder? See below:



    Can-Am Spyder ST-S SE5 in Congac

  13. #13
    Blazing Member fastfraser's Avatar
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    Man good thing you are retired ! Sorry you broke down. That was awesome for BRP to step-up to the plate . Good of Reggy to piggy back you into Durango. Nice Iron Butt run .
    Happy Owner






  14. #14
    ...in the pink (Girls On Spyders) flamingobabe's Avatar
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    Great that you are home with your Spyder...It was great meeting you in ABQ....I still think you would look good in a pink shirt

    #IamARyder #RideASpyder #CanAmSpyder


  15. #15
    Registered Users Peoriafirefighter's Avatar
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    [QUOTE=flamingobabe;478339]Great that you are home with your Spyder...It was great meeting you in ABQ....I still think you would look good in a pink shirt


    Who needs a shirt when it's 100 degrees? Let the sunshine on my back! It was fun meeting up with you, see you at the next one.

  16. #16
    Very Active Member Firefly's Avatar
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    Glad they hooked you up... pretty amazing response.

    Did you have any more Washington Apple Martini's with that crazy Doc guy?

    Spyder #1 - 2008 GS SM5 Premier Edition #1977. RIP after 80,000 miles.
    Spyder #2 - 2012 RT SM5. Traded in after 24,000 miles.
    Spyder #3 - 2015 F3 SM6. Put 13,000 miles on and sold it.
    Spyder #4 - 2017 F3 SM6. Too good of a deal to pass up!

  17. #17
    SpyderLovers Sponsor BajaRon's Avatar
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    Quote Originally Posted by Firefly View Post
    Glad they hooked you up... pretty amazing response.

    Did you have any more Washington Apple Martini's with that crazy Doc guy?
    Doc's not crazy... He's just Abbey Normal!


    Shop Ph: 423-609-7588 (M-F, 8-5, Eastern Time)

    Only SLOW people have to leave on time...





  18. #18
    Registered Users Peoriafirefighter's Avatar
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    [QUOTE=Firefly;478628]Glad they hooked you up... pretty amazing response.

    Did you have any more Washington Apple Martini's with that crazy Doc guy?

    No, but I would like to, maybe at Biketoberfest .

    Hope everything turns out for you after your accident.
    Take care...

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