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  1. #51
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    He was apologetic over the delay in completing the initial repairs; but pretty much stood fast with his viewpoint that he had to take care of his snowmobile customers also... Frustrating; but even I have to now admit that he probably had a valid reason for...
    This one he offered up without any reservations or hesitations...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  2. #52
    Registered Users dannymax's Avatar
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    Sounds like he's trying....I'd be inclined to give him a break too. FWIW Bob, I'd say you're handling it just right. Good on ya!
    '09 SM5, Hindle pipe, K&N, sport rack, backrest, Givi shield EVO swaybar, Symtec grip heaters, Spyderpops belt guard....some other stuff.

    Don't worry about the bullet with your name on it,
    Be afraid of the one saying 'To Whom it May Concern'!

  3. #53
    Very Active Member Arr MiHardies's Avatar
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    With how long your Spyder was in the shop, there is absolutely zero excuse for a screw up like this. Should never have been there that long to begin with. Snow mobilers are paying customers, but gosh darn it, you are too. Things should have been repaired in the order they came in.
    President - Spyder Ryder of America - Mojave Desert Chapter
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  4. #54
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    At this point I can't worry about the 140 days.. It just gives me gas..
    I'm more interested in what he'll do to compensate me for the repairs. he said that "He'd do whatever it took to make it right.." The proof of this pie will be in the eating I guess... You guys will know as soon as I do!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  5. #55
    Very Active Member Arr MiHardies's Avatar
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    I'd beat the dead horse and hang it over his head. 140 days plenty of time to notice something like that.
    President - Spyder Ryder of America - Mojave Desert Chapter
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  6. #56
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    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  7. #57
    Very Active Member Arr MiHardies's Avatar
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    People make mistakes, but I'm not particularly forgiving of incompetence. Especially after what you went through just getting your Spyder fixed the first time.
    President - Spyder Ryder of America - Mojave Desert Chapter
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  8. #58
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    Maybe I just try to not lose too much sleep over stuff that in the end, is just "stuff"...

    My Missus tells me that I'll never suffer from stress, but i am one powerful carrier of it!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  9. #59
    Very Active Member Buttsy's Avatar
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    Quote Originally Posted by Bob Denman View Post
    Maybe I just try to not lose too much sleep over stuff that in the end, is just "stuff"...
    I try and have "fun" outside of my work as much as possible. I bought my Spyder (mucho buck investment) as a "stress reliever" of sort, others I understand it is their daily driver. I also appreciate others views as frustration can drive you nuts when you perceive others don't care.

    Lot of stress and anger in todays world, so I try my best not to contribute to it? Good Luck hope they look after you.....
    2011 RTS SM5

  10. #60
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    "Stress is the confusion that arises when the mind must override the body's basic desire to choke the living of of some hole who desperately needs it..."
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  11. #61
    Very Active Member rnet's Avatar
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    Sorry to hear Bob as I just found out.
    Happy Spyder Owner
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  12. #62
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    Ron,
    I think that things are looking up... I'll keep you in the loop with it!
    Time will tell for sure!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  13. #63
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    I've had several conversations with the owner; he has called me. he's very concerned and wants to make sure that the bike is properly fixed. I believe that one part; albeit a kind of important part, doesn't have to be a millstone tied around his neck.
    Short story; I'd go back to his shop!
    Besides, I've probably made more mistakes each day of my life than most folks make in a year... so i don't want to be the one throwing stones!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  14. #64
    Registered Users Mspiv's Avatar
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    Quote Originally Posted by Bob Denman View Post
    I've had several conversations with the owner; he has called me. he's very concerned and wants to make sure that the bike is properly fixed. I believe that one part; albeit a kind of important part, doesn't have to be a millstone tied around his neck.
    Short story; I'd go back to his shop!
    Besides, I've probably made more mistakes each day of my life than most folks make in a year... so i don't want to be the one throwing stones!
    I sincerely hope your mistakes don't have the potential to kill or injure otherwise you / they should not be in that
    profession (take Spyder out of the equation and substitute DOCTOR, TAKE OUT BUSHING and substitute knee joint replacement.

    I am ,however, glad it has been resolved to your satisfaction and the dealer has had the opportunity to do the right thing

    Just my 2€
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  15. #65
    Very Active Member Arr MiHardies's Avatar
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    Quote Originally Posted by Bob Denman View Post
    I've had several conversations with the owner; he has called me. he's very concerned and wants to make sure that the bike is properly fixed. I believe that one part; albeit a kind of important part, doesn't have to be a millstone tied around his neck.
    Short story; I'd go back to his shop!
    Besides, I've probably made more mistakes each day of my life than most folks make in a year... so i don't want to be the one throwing stones!
    Just because the owner is a nice and wants to make it right it doesn't mean the mechanic is competent or qualified to repair your machine. Did the new shop check out your iPod harness? Or did you get the iPod connection working?
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  16. #66
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    They're going to take a peek at that while they're also digging into the throttle body issue... The P1614 messages just keep on a-coming!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  17. #67
    Very Active Member ARtraveler's Avatar
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    Each day I am amazed at how well you handle this situation and how you are willing to go the extra mile with giving the dealer the benefit of the doubt. I got all upset when I was going to have to wait three or four days to get a new drive belt ordered and put on. Turned out, the dealer got it fixed within 24 hours--since he had a spare belt at home.

    I try not to sweat items over which I have no control--what happens, happens. It usually works different over issues like you are having though. You are to be complimented.

    Update on mine: after a 5 mile, painful drive home from the dealer, I still have not been able to get out and ride yet. My joint issues were acting up all weekend, and akspyderlady and myself did not venture out for a ride. I am going to try riding the spyder this PM when I get home from work. Will let you know what transpires.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

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  18. #68
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    Well here's to hoping that you'll be able to start feeling better once you're able to log some quality "Seat-time" with AkSpyderlady...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  19. #69
    Very Active Member GeoffCee's Avatar
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    I've come late into this, Bob, I've been visiting my brother who has had a hard time with infection following a knee joint replacement. I've watched your video and you're right, it's a shocking thing to watch a front wheel move about like that.

    Some have sung your praises for being so restrained and I agree. Who was it who said the meek shall inherit the Earth? You have the kinda attitude that gets things put to rights, but maybe at a different dealership in future...

    Glad you're OK, Bob.

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  20. #70
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    Quote Originally Posted by GeoffCee View Post
    I've come late into this, Bob, I've been visiting my brother who has had a hard time with infection following a knee joint replacement.
    Glad you're OK, Bob.
    I'm just hoping that your brother is okay! Post-surgical infections can become a real big deal in a real big hurry!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  21. #71
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    Okay... The parts are in and the bike is at the shop... and it's gonna rain for about five days...
    They're even going to take care of the throttle body issues while they've got the bike in there.
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  22. #72
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    Quote Originally Posted by Bob Denman View Post
    Okay... The parts are in and the bike is at the shop... and it's gonna rain for about five days...
    They're even going to take care of the throttle body issues while they've got the bike in there.
    Well if it is going to rain for 5 days that should mean it will be ready tomorrow.
    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
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  23. #73
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    I almost hope not!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  24. #74
    Registered Users dannymax's Avatar
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    Maybe things are finally headed your way Bob....even if it took 5 days of rain to do it!
    '09 SM5, Hindle pipe, K&N, sport rack, backrest, Givi shield EVO swaybar, Symtec grip heaters, Spyderpops belt guard....some other stuff.

    Don't worry about the bullet with your name on it,
    Be afraid of the one saying 'To Whom it May Concern'!

  25. #75
    Very Active Member GeoffCee's Avatar
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    Quote Originally Posted by Bob Denman View Post
    I'm just hoping that your brother is okay! Post-surgical infections can become a real big deal in a real big hurry!
    Thanks, Bob. He's just had the all-clear from his surgeon so we're all relieved at that. Now begins the long process of exercising to get some deflection (movement) in the joint which he says feels as stiff as a plank. I joked with him that if the infection hadn't been cured he might have been feeling stiff all over!

    2011 RT-S SE5, Acumen Tempest Cat-1 Alarm, SmoothSpyder Belt Tensioner,
    Autocom Super Pro Auto, Garmin Zumo 550 BT, 10amp Socket, Front Fender LED's,
    Grip Puppies, Spyderpop Belt Guard, Nautilus Horn, Shortee Antenna, BajaRon's Swaybar,
    Cree LED Day Running Lights.

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