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Thread: BRP issues

  1. #26
    Motorbike Professor NancysToy's Avatar
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    Quote Originally Posted by akspyderman View Post
    .....I guess we really need to be wary of dealers that are lesser than platinum. Watch out for the copper dealers.
    .....not to mention those cheap zinc dealers!
    -Scotty
    2011 Spyder RTS-SM5 (mine)
    2000 BMW R1100RTP, motorized tricycle & 23 vintage bikes
    2011 RT-622 trailer, Aspen Sentry popup camper, custom motorcycle trailer to pull behind the Spyder



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  2. #27
    happy old fart stillriding's Avatar
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    Quote Originally Posted by boborgera View Post
    Platinum dealer;
    All sales and service trained to brp standers'
    Promotes tasteful business practices'
    Attends training'
    Promotes brp product'
    Participates in factory promotions'
    Out grows industry growth in area'
    Mantanes 85% customer satisfaction'
    Completes warranty recalls'
    Places qualifying order for current model.


    I wouldn't be surprised if the "Platinum" designation came from the dealer's experience/sales of all BRP products. For example, a dealer may have been extremely successful with the company's watercraft for many years before Spyders and attained the "Platinum" based on the watercraft alone.

  3. #28
    Alignment Specialist bone crusher's Avatar
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    Quote Originally Posted by stillriding View Post


    I wouldn't be surprised if the "Platinum" designation came from the dealer's experience/sales of all BRP products. For example, a dealer may have been extremely successful with the company's watercraft for many years before Spyders and attained the "Platinum" based on the watercraft alone.
    '

    NO, they have to be platinum for all BRP models they sell...I spoke with my dealer about this and raised the same question...they were taken aback by this...their skills and customer service have to be top notch for all BRP customers...
    Bone Crusher
    If you work to make money, you'll never be happy, as there's never enough money...if you work to take good care of people, the money will always be there....Sean O'Connell, 1999

  4. #29
    Very Active Member Star Cruiser's Avatar
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    Quote Originally Posted by SpyderAnn01 View Post
    I went to my dealer on Friday for front tires for my RT. They only had one in stock but said they would order 2 on Friday and should have them in a few days.
    Glad that they came in for you, but ONE tire in stock? Don't they know that Spyders have TWO front tires? Not a rocket scientist here, but if I were keeping front tire inventory, I would order three so I could give two to you and then have TWO in sock in case someone wants to replace thier tires.

  5. #30
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    Sure, why not one tire in stock. You can ruin one tire and only have to replace it.---Not both. Do automotive tire dealers only sell sets of 4, or 2 for that matter.
    Love my

    Statistics show that most motorcycle accidents are caused by a defective nut holding the handlbars.

  6. #31
    SpyderLovers Sponsor BajaRon's Avatar
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    Quote Originally Posted by NancysToy View Post
    .....not to mention those cheap zinc dealers!
    I think the real problem is with the LEAD class dealers!
    Shop Ph: 423-609-7588 (M-F, 8-5, Eastern Time)

    Only SLOW people have to leave on time...





  7. #32
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    ... or the ones who are only interested in green...
    Realizing of ourse that they're not in business for their health, but being mindful of customer needs has to be a major concern..
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

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