RTS; need advice on Zumo 660

[csmead]

Short version:
bought the BRP Zumo 660. Wiring, etc. worked done by spouse. His advice: worth the effort, instructions could have been written better.

My job...the techie part, did not go well. I could not load or access Maps on the unit. 3 days, totalling over 8 hours on the phone to Garmin.
You may be asking... why not take it back to dealership? Spouse was not removing wiring harness, etc. Dealership said that was the only way to exchange and they did not have an exchange available.

Garmin's support and tech staff was great, overnighted another Zumo 660, charged my credit card for replacement but will credit when they get the defective Zumo. BUT they really did not understand that I had a BRP CAN AM screen on the bad unit or how to replace that Zumo with a BRP one. Time was an issue, we left the day after the Zumo was delivered, 6/4 for a 2000 mile trip, first 12 hrs on the bike...a very bad rainstorm....very glad to have Zumo.
New unit worked perfectly, but have not registered it yet. Had some other bike issues and back at work. Spouse states that we paid for BRP CAN AM Zumo unit, essentially the same except for the logo on the screen.
Question: has anyone gone through Zumo replacement?
How did you handle it?...through the dealership or Garmin?
How do I get a "BRP logo-Zumo" replacement?
Should I give up and register the new unit as mine?
Thanks guys! I will type up another posting about the bike issues. I am going to have to write it out before taking it in for service...just too weird.

[ThreeWheels]

I have a 550, so I'm not sure if this is helpful.
By BRP logo, do you mean the splash screen when the GPS starts, or are there physical BRP badges?
Either way, the custom part of the BRP kit is the conector to the audio system, and the handlebar mount.
The GPS itself is the same as a Garmin stock unit.
You can easily copy the splash screen from your old device onto the new one.
Many of us customize our splash screens anyway to include pictures of family or custom text.
The best one I heard of is "This Zumo was stolen from......................"
That made it pretty clear where the GPS belongs.
In short, if Garmin will honor the warranty directly and replace the unit without having to rip out the wiring, I'd suggest you go with that option.

Of course, my advice posted electronically isn't worth the paper it's printed on.

[SpyderDen]

I have a 550, so I'm not sure if this is helpful.
By BRP logo, do you mean the splash screen when the GPS starts, or are there physical BRP badges?
Either way, the custom part of the BRP kit is the conector to the audio system, and the handlebar mount.
The GPS itself is the same as a Garmin stock unit.
You can easily copy the splash screen from your old device onto the new one.
Many of us customize our splash screens anyway to include pictures of family or custom text.
The best one I heard of is "This Zumo was stolen from......................"
That made it pretty clear where the GPS belongs.
In short, if Garmin will honor the warranty directly and replace the unit without having to rip out the wiring, I'd suggest you go with that option.

Of course, my advice posted electronically isn't worth the paper it's printed on.

I just changed my splash screen on my NUVI 660. Took all of 3 minutes. Just hook up to PC thru your USB cable and copy any image you want into the JPEG file on the Garmin.

[TicketBait]

I had my Garmin replaced for a different reason and Garmin was great. I did the same thing having them send unit
next day air and charge CC till I sent it back. Worked fine I re-registered the replacement unit and also
downloaded the nationwide dealer list that I got from Lamont at spyderlovers.com.http://www.spyderlovers.com/spyderdealersgarmin.gpi


I also changed my driving icon to show a spyder as well. Not sure about the logo, maybe that happens when you hook
it up to your computer
when you register it.

You know what come to think of it I don't think I get a BRP logo, and I am ok with that.





on a side note: I found it helpful to always keep my low fuel red icon on the garmin display so that way whenever
I want to find the distance and direction to the next gas station it tells me. Less buttons to push when I am riding,
but it will prompt you each time at start up that you are low on fuel.

Hope it all works for you and you have all the software updates loaded.

[csmead]

I did not know that you could change the logo. When we turn the Garmin on, the logo Garmin comes up. It used to say BRP CAN AM.
We don't know if it will make a difference in the warranty, of the wiring...since the dealership indicated that Garmin would have to help us with the Zumo.
My work hours and Garmin's support hours conflict at this time. I hate to have to take a morning off of work to get everything squared away. The Garmin Support staff said that I would have to call them when I plugged the unit into the computer for the 1st time. They would have to lead me through an "exchange" process.

[NancysToy]

.....I also changed my driving icon to show a spyder as well......

Where did you get the Spyder vehicle icon?

Short version:
bought the BRP Zumo 660. Wiring, etc. worked done by spouse. His advice: worth the effort, instructions could have been written better.

My job...the techie part, did not go well. I could not load or access Maps on the unit. 3 days, totalling over 8 hours on the phone to Garmin.
You may be asking... why not take it back to dealership? Spouse was not removing wiring harness, etc. Dealership said that was the only way to exchange and they did not have an exchange available.

Garmin's support and tech staff was great, overnighted another Zumo 660, charged my credit card for replacement but will credit when they get the defective Zumo. BUT they really did not understand that I had a BRP CAN AM screen on the bad unit or how to replace that Zumo with a BRP one. Time was an issue, we left the day after the Zumo was delivered, 6/4 for a 2000 mile trip, first 12 hrs on the bike...a very bad rainstorm....very glad to have Zumo.
New unit worked perfectly, but have not registered it yet. Had some other bike issues and back at work. Spouse states that we paid for BRP CAN AM Zumo unit, essentially the same except for the logo on the screen.
Question: has anyone gone through Zumo replacement?
How did you handle it?...through the dealership or Garmin?
How do I get a "BRP logo-Zumo" replacement?
Should I give up and register the new unit as mine?
Thanks guys! I will type up another posting about the bike issues. I am going to have to write it out before taking it in for service...just too weird.

Carol, if you can access the original unit's hard drive via you computer, you should be able to copy the splash screen jpeg and copy it to your new one. You can also make a custom splash screen if you wish. I suggest your dogs. I don't know if there is anything else special about the BRP unit...it is mostly about the mount and the wiring.

[Todd&Cat]

Where did you get the Spyder vehicle icon?


Carol, if you can access the original unit's hard drive via you computer, you should be able to copy he splash screen jpeg and copy it to your new one. You can also make a custom splash screen if you wish. I suggest your dogs. I don't know if there is anything else special about the BRP unit...it is mostly about the mount and the wiring.

The Spyder icon is selectable from the 660 that BRP uses on their units

[stevedfive]

I have a BRP 660 and I dont have a Spyder icon.

[Todd&Cat]

I have a BRP 660 and I dont have a Spyder icon.

go to tools, then choose settings, then choose vehicle selection, then you will find the Spyder icon it should be there unless this is new to 2011s

[stevedfive]

It's not there. Just Harley, a scooter and two rocket bikes.

[Todd&Cat]

I'm looking to see if I can Try this, it goes in the vehicle folder


/Volumes/GARMIN/Garmin/Vehicle/Spyder_RT.srf

[TicketBait]

Where did you get the Spyder vehicle icon?


.

yep, where others have said is where I got mine, however I think the icon should show the spyder pulling a trailer when I am!

[Hawk]

Any way you could repost the files here? I still do not have access. Or can someone that has the BRP version copy those files off of theirs and post them?

[csmead]

Where did you get the Spyder vehicle icon?


Carol, if you can access the original unit's hard drive via you computer, you should be able to copy the splash screen jpeg and copy it to your new one. You can also make a custom splash screen if you wish. I suggest your dogs. I don't know if there is anything else special about the BRP unit...it is mostly about the mount and the wiring.

Scotty, no longer have the original unit. It had so many problems that Garmin could not be sure that it was not corrupting the main file downloaded in the computer. They advised that I NOT plug in the USB until after we returned from vacation...use the replacement Garmin as it came from the factory. We agreed, could not take a chance. That poor unit went through 12 hrs of rain, wind and otherwise crappy road conditions. I am winding down, and will (per Garmin's tech instructions) call them soon.

[Yol Bolsun]

I kept Lamont's Dealer List in Custom POI and added the Spyder Dealer List which has a separate icon. I have them both.

[Yol Bolsun]

Just needed something a bit different (color maybe) for my splash screen...

[GeoffCee]

You're welcome to this blue one if you like it. It is scaled to fit the Zumo 550 screen.
There is also a warning "stolen" splash screen where you can fill in the blanks with your name, your phone no. and your e-mail address if you have PhotoShop or a similar program.

[ThreeWheels]

Since we're sharing.........................

[Bfromla]

Since we're sharing.........................

someone plz share the spyder icon . & whatever unit you have if exchanged makesure you have the lifetime maps feature. LM will be in the sieral number. If not you will go through

[dill]

Short version:
bought the BRP Zumo 660. Wiring, etc. worked done by spouse. His advice: worth the effort, instructions could have been written better.




My job...the techie part, did not go well. I could not load or access Maps on the unit. 3 days, totalling over 8 hours on the phone to Garmin.
You may be asking... why not take it back to dealership? Spouse was not removing wiring harness, etc. Dealership said that was the only way to exchange and they did not have an exchange available.

Garmin's support and tech staff was great, overnighted another Zumo 660, charged my credit card for replacement but will credit when they get the defective Zumo. BUT they really did not understand that I had a BRP CAN AM screen on the bad unit or how to replace that Zumo with a BRP one. Time was an issue, we left the day after the Zumo was delivered, 6/4 for a 2000 mile trip, first 12 hrs on the bike...a very bad rainstorm....very glad to have Zumo.
New unit worked perfectly, but have not registered it yet. Had some other bike issues and back at work. Spouse states that we paid for BRP CAN AM Zumo unit, essentially the same except for the logo on the screen.
Question: has anyone gone through Zumo replacement?
How did you handle it?...through the dealership or Garmin?
How do I get a "BRP logo-Zumo" replacement?
Should I give up and register the new unit as mine?
Thanks guys! I will type up another posting about the bike issues. I am going to have to write it out before taking it in for service...just too weird.

Reply

I had a BPR Zumo 660 less than 8 months old that was purchased with the bike (new from BPR). It died a sudden death of the incurable blank screen disease. Spoke with Garmin via emergency 911 phone, they had me hook it up to their life support system thru my computer. After 1 & 1/2 hours on life support, they advised me their was no hope and told me to pull the plug. I did so, returned the remains to the Garmin grave yard in a small cardboard coffin purchased from and delivered by UPS. Upon the arrival of the remains at Garmin, they in turn shipped a new born cloned twin in swaddling bubble wrap within a week at no charge. New born arrived lacking energy and had to be revived with an cord to the mother computer. Both new born and mother computer are doing fine. News soft wear and maps down loaded.

Serious, Garmin was great with my problem. Only cost was shipping it back to the factory. Took about a week from shipping date to return date. Live in SE Indiana.

Dill Dorrell

[niftie]

I know that this is a very old thread, but could someone PM me the Spyder.SRF?

[Bfromla]

I know that this is a very old thread, but could someone PM me the Spyder.SRF?

Maybe this

http://www.spyderlovers.com/forums/s...-DIY-tutorials