RTS; need advice on Zumo 660

[NancysToy]

.....I also changed my driving icon to show a spyder as well......

Where did you get the Spyder vehicle icon?

Short version:
bought the BRP Zumo 660. Wiring, etc. worked done by spouse. His advice: worth the effort, instructions could have been written better.

My job...the techie part, did not go well. I could not load or access Maps on the unit. 3 days, totalling over 8 hours on the phone to Garmin.
You may be asking... why not take it back to dealership? Spouse was not removing wiring harness, etc. Dealership said that was the only way to exchange and they did not have an exchange available.

Garmin's support and tech staff was great, overnighted another Zumo 660, charged my credit card for replacement but will credit when they get the defective Zumo. BUT they really did not understand that I had a BRP CAN AM screen on the bad unit or how to replace that Zumo with a BRP one. Time was an issue, we left the day after the Zumo was delivered, 6/4 for a 2000 mile trip, first 12 hrs on the bike...a very bad rainstorm....very glad to have Zumo.
New unit worked perfectly, but have not registered it yet. Had some other bike issues and back at work. Spouse states that we paid for BRP CAN AM Zumo unit, essentially the same except for the logo on the screen.
Question: has anyone gone through Zumo replacement?
How did you handle it?...through the dealership or Garmin?
How do I get a "BRP logo-Zumo" replacement?
Should I give up and register the new unit as mine?
Thanks guys! I will type up another posting about the bike issues. I am going to have to write it out before taking it in for service...just too weird.

Carol, if you can access the original unit's hard drive via you computer, you should be able to copy the splash screen jpeg and copy it to your new one. You can also make a custom splash screen if you wish. I suggest your dogs. I don't know if there is anything else special about the BRP unit...it is mostly about the mount and the wiring.

[Todd&Cat]

Where did you get the Spyder vehicle icon?


Carol, if you can access the original unit's hard drive via you computer, you should be able to copy he splash screen jpeg and copy it to your new one. You can also make a custom splash screen if you wish. I suggest your dogs. I don't know if there is anything else special about the BRP unit...it is mostly about the mount and the wiring.

The Spyder icon is selectable from the 660 that BRP uses on their units

[stevedfive]

I have a BRP 660 and I dont have a Spyder icon.

[Todd&Cat]

I have a BRP 660 and I dont have a Spyder icon.

go to tools, then choose settings, then choose vehicle selection, then you will find the Spyder icon it should be there unless this is new to 2011s

[stevedfive]

It's not there. Just Harley, a scooter and two rocket bikes.

[Todd&Cat]

It's not there. Just Harley, a scooter and two rocket bikes.

steve, it must be the latter versions, mine came with the 2011 LTD

[stevedfive]

Thank you for your reply, I will email Garmin and see what they say.

[Todd&Cat]

I'm looking to see if I can Try this, it goes in the vehicle folder


/Volumes/GARMIN/Garmin/Vehicle/Spyder_RT.srf

[Hawk]

Do you have the BRP splash screen on your unit?

[Todd&Cat]

Do you have the BRP splash screen on your unit?

what do you mean by the splash screen

[csmead]

Do you have the BRP splash screen on your unit?

no the splash screen was on the original Zumo 660 purchased from dealership. Garmin techs agreed that Zumo was toast but could not find a way to replace it with one pre-loaded with the splash screen. Time was an issue, we could not wait; Garmin paid for over-night shipment of a new Zumo 660.

[ThreeWheels]

I'm looking to see if I can Try this, it goes in the vehicle folder


/Volumes/GARMIN/Garmin/Vehicle/Spyder_RT.srf

I can't get that file to download and the spyder site posted won't let me download even after joining.

If anyone can e-mail it to me I would be grateful.

[TicketBait]

Where did you get the Spyder vehicle icon?


.

yep, where others have said is where I got mine, however I think the icon should show the spyder pulling a trailer when I am!

[Hawk]

Any way you could repost the files here? I still do not have access. Or can someone that has the BRP version copy those files off of theirs and post them?

[csmead]

Where did you get the Spyder vehicle icon?


Carol, if you can access the original unit's hard drive via you computer, you should be able to copy the splash screen jpeg and copy it to your new one. You can also make a custom splash screen if you wish. I suggest your dogs. I don't know if there is anything else special about the BRP unit...it is mostly about the mount and the wiring.

Scotty, no longer have the original unit. It had so many problems that Garmin could not be sure that it was not corrupting the main file downloaded in the computer. They advised that I NOT plug in the USB until after we returned from vacation...use the replacement Garmin as it came from the factory. We agreed, could not take a chance. That poor unit went through 12 hrs of rain, wind and otherwise crappy road conditions. I am winding down, and will (per Garmin's tech instructions) call them soon.