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  1. #1
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    Default My visit to the spyder stealership

    Wife's spyder needed a new rear tire.

    Took it to Ask. Was quoted 2hrs labor @ $85/hr. Thought the rate was high, considering local dealerships charge $65. 2 hours seemed like a long time to change a tire, but hey, it's a spyder.

    They changed the tire in 55 minutes. Still charged me for 2 hours.

    Does anyone know an honest service place to take a spyder in SW Ohio?
    Last edited by Atonic; 06-10-2011 at 08:28 PM. Reason: Changed to SW Ohio, where we actually live.

  2. #2
    Registered Users budro's Avatar
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    honda of jackson

  3. #3
    Very Active Member jvicker's Avatar
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    I needed a new tire when down for Spyderfest. Cowtown charged me $194 total and were done under an hour. also adjusted my parking brake free of charge.

    Very Happy '08 Spyder RS Owner

  4. #4
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    MIDDLETOWN CYCLE, tell Aaron that the OSR Group sent you. great guys

  5. #5
    Active Member pierrelogic's Avatar
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    Quote Originally Posted by Atonic View Post
    Wife's spyder needed a new rear tire.

    Took it to Ask. Was quoted 2hrs labor @ $85/hr. Thought the rate was high, considering local dealerships charge $65. 2 hours seemed like a long time to change a tire, but hey, it's a spyder.

    They changed the tire in 55 minutes. Still charged me for 2 hours.

    Does anyone know an honest service place to take a spyder in SW Ohio?
    Which one...there are three ASK dealerships.

  6. #6
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    budro is right take it to honda of jackson

  7. #7
    Very Active Member ArmyJoe's Avatar
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    Quote Originally Posted by Atonic View Post
    They changed the tire in 55 minutes. Still charged me for 2 hours.

    They charged you the amount of time listed in the service manual:



    I changed my own rear tire. $64 for the tire, $20 for Sears Auto to mount it on the rim.


    2009 Yellow SM5 with BRP R35 saddlebags, CHAD windshield, ESI Up & Out Mirror Extensions, ESI 4" Handlebar Risers, Hindle muffler, Green Filter, Juice Box Pro, Throttlemeister, Crampbuster, Cortech Sport Tailbag, trunk liner, trunk spring, 12V trunk outlet, Eastern Beaver PC8 Fuse Panel, and two dashboard Powerlet outlets.

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  8. #8
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    So BRP is telling their dealers to defraud customers. Why am I not surprised.

    You used a car tire, I take it? I suggested that but she wanted to go with a stock tire.

  9. #9
    Blazing Member fastfraser's Avatar
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    I don't get it ! They tell you it takes 2 hours at 85 bucks per hour . You say yes and pay them or say no and go somewhere else and pay them what they quote .

    Flat rate has been around since they invented the wheel . As well how is BRP the bad guy here ?
    Happy Owner






  10. #10
    RT-S PE#0031 MarkLawson's Avatar
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    Quote Originally Posted by fastfraser View Post
    I don't get it ! They tell you it takes 2 hours at 85 bucks per hour . You say yes and pay them or say no and go somewhere else and pay them what they quote .

    Flat rate has been around since they invented the wheel . As well how is BRP the bad guy here ?
    Mark & Mary Lou Lawson
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    "Remember in the darkness what you have learned in the light." - Joe Bayly



  11. #11
    Motorbike Professor NancysToy's Avatar
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    Quote Originally Posted by Atonic View Post
    So BRP is telling their dealers to defraud customers. Why am I not surprised.

    You used a car tire, I take it? I suggested that but she wanted to go with a stock tire.
    This is not fraud. The practice is called charging "Flat Rate". It has been common in the automotive industry for many decades. If a mechanic beats flat rtae, the dealership makes money, if he is slower, they lose. A good dealership will tell you the flat rate cost up front, so there are no big surprises when you get the bill.
    -Scotty
    2011 Spyder RTS-SM5 (mine)
    2000 BMW R1100RTP, motorized tricycle & 23 vintage bikes
    2011 RT-622 trailer, Aspen Sentry popup camper, custom motorcycle trailer to pull behind the Spyder



    Mutant Trikes Forever!

  12. #12
    Very Active Member ArmyJoe's Avatar
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    Quote Originally Posted by Atonic View Post
    You used a car tire, I take it? I suggested that but she wanted to go with a stock tire.
    Yes. I went with the Kumho Ecsta AST that many here have had success with.


    2009 Yellow SM5 with BRP R35 saddlebags, CHAD windshield, ESI Up & Out Mirror Extensions, ESI 4" Handlebar Risers, Hindle muffler, Green Filter, Juice Box Pro, Throttlemeister, Crampbuster, Cortech Sport Tailbag, trunk liner, trunk spring, 12V trunk outlet, Eastern Beaver PC8 Fuse Panel, and two dashboard Powerlet outlets.

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  13. #13
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    Quote Originally Posted by fastfraser View Post
    I don't get it ! They tell you it takes 2 hours at 85 bucks per hour . You say yes and pay them or say no and go somewhere else and pay them what they quote .

    Flat rate has been around since they invented the wheel . As well how is BRP the bad guy here ?
    For telling dealers to charge 2 hours labor for a one hour job.

  14. #14
    Active Member pierrelogic's Avatar
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    Atonic,

    I tried to help but you chose to ignore my offer. Just doesn't seem like you're getting much satisfaction by just coming back to complain.

    Hope everything works out for you.

  15. #15
    Registered Users Some Guy's Avatar
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    My dealer charged me 1 hour for the tire change (Kumho), but then another $20 "clean up" fee because I had Ride On in the old tire. To their defense, they do have a clearly posted sign stating that policy.

    Number One: 2008 Yellow GS SM5. I love my Spyder.
    Number Two: 2012 RT-S Limited (the poop colored RT) I still have Number One, but Some Girl made me buy Number Two...

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