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  1. #1
    Active Member Maplehawk's Avatar
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    Default 2024 RT Ltd - Does BRP Go work with the new display? How do I connect?

    i just picked up my new 2024 Spyder RT Limited and had a couple of questions about the new Display. Does the BRP Go application work with the new display, if so how do i connect it? The only info i can find refers to the old 7.8" display
    Last edited by Peter Aawen; 02-13-2024 at 04:02 PM. Reason: Expanded title to briefly ask the question/s... ;-)

  2. #2
    Active Member JB62's Avatar
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    I tried and it didn't seem to work but I wouldn't use it anyway.

  3. #3
    Active Member Maplehawk's Avatar
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    Quote Originally Posted by JB62 View Post
    I tried and it didn't seem to work but I wouldn't use it anyway.
    Have you tried Apple Car Play yet? I don't have a Bluetooth communicator yet so i haven't tried it myself. I have heard rumors that it doesn't work and a software upgrade is in the works
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  4. #4
    Active Member JB62's Avatar
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    Yup doesn't work, read you had to buy it from BRP

  5. #5
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    The 2024’s have ACP and its built in so all you do is plug the phone in to access some of the apps needed for riding.
    Last edited by Flamewinger; 02-14-2024 at 04:14 PM.
    2021 F3 Ltd , Magna Red

  6. #6
    Active Member Maplehawk's Avatar
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    Quote Originally Posted by Flamewinger View Post
    The 2024’s have AcP and its built in so all you do is plug the phone in to access some of the apps needed for riding.
    Looking at all the replies, i need my I Phone plugged in and a Bluetooth comms system, which i will be receiving today
    -------------------------------
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  7. #7
    Active Member JB62's Avatar
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    Just went out and tried it helmet connected, cable connected, like on the video doesn't work. There is no apple car play icon on the screen to turn on like in the video. Followed video to the tee and doesn't work.

  8. #8
    Active Member Maplehawk's Avatar
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    Quote Originally Posted by JB62 View Post
    Just went out and tried it helmet connected, cable connected, like on the video doesn't work. There is no apple car play icon on the screen to turn on like in the video. Followed video to the tee and doesn't work.
    This is what I received from the Can Am support when reported no apple carplay icon


    "Good day Peter.

    Thank you for taking the time to contact BRP.

    We have not received any reports with this problem with the CarPlay, the preferable is that if it cannot be connected to your unit the dealer contact the Can-Am technical department to find a solution.

    Should you have any other questions or comments, do not hesitate to reach us by replying to this email or call us at 1-888-272-9222.

    Kind regards
    Leo C.
    Customer Service Representative."
    Last edited by Maplehawk; 02-14-2024 at 02:18 PM.
    -------------------------------
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  9. #9
    Very Active Member Snowbelt Spyder's Avatar
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    CarPlay

    Just watched Smoak’s vlog from yesterday. According to him, BRP hasn’t received their licensing certificate from Apple, yet. I guess they shipped the machines anyway. However, the update will be easy enough once that update appears in a BUDS2 update. Dealer can do it for free.

    Peter, I have no clue why your customer service guy replied the way he did, or who is correct. But, since the icon is missing, rather than just grayed out, sounds like it could be a licensing issue.

    Shawn also mentioned an ability to do updates yourself over WiFi. Something convenient to learn how to do.
    Last edited by Peter Aawen; 02-15-2024 at 12:05 AM. Reason: Moved Post title - they mess with Searching! ;-)


    Doug

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  10. #10
    Active Member Maplehawk's Avatar
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    Thanks for the Update
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  11. #11
    Active Member 3Tyme's Avatar
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    Just a thought, as I know nothing about Apple products, but is it necessary to download the car play App to the phone. I use android and had to download the android auto app before it would connect to my car
    2015 F3-S , Silver

  12. #12
    Very Active Member Snowbelt Spyder's Avatar
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    Quote Originally Posted by 3Tyme View Post
    Just a thought, as I know nothing about Apple products, but is it necessary to download the car play App to the phone. I use android and had to download the android auto app before it would connect to my car
    Maple replied to you in that other thread. Yeah, it’s getting confusing. Short answer, No. there’s no app. It’s part of the vehicle’s electronic package. Once they get connected, the iPhone and the vehicle communicate between themselves without human intervention. All you have to do is point.
    Last edited by Snowbelt Spyder; 02-14-2024 at 03:20 PM.


    Doug

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  13. #13
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    Saw this on Facebook.

    IMG_0640.jpg
    2021 F3 Ltd , Magna Red

  14. #14
    Very Active Member FrogmanDave's Avatar
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    Quote Originally Posted by Snowbelt Spyder View Post
    Just watched Smoak’s vlog from yesterday. According to him, BRP hasn’t received their licensing certificate from Apple, yet. I guess they shipped the machines anyway.
    That's really dumb!
    2022 Petrol Metallic RT Limited / 'PYDER'
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  15. #15
    Active Member JB62's Avatar
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    Quote Originally Posted by Snowbelt Spyder View Post
    Just watched Smoak’s vlog from yesterday. According to him, BRP hasn’t received their licensing certificate from Apple, yet. I guess they shipped the machines anyway. However, the update will be easy enough once that update appears in a BUDS2 update. Dealer can do it for free.

    Peter, I have no clue why your customer service guy replied the way he did, or who is correct. But, since the icon is missing, rather than just grayed out, sounds like it could be a licensing issue.

    Shawn also mentioned an ability to do updates yourself over WiFi. Something convenient to learn how to do.
    I believe this as my dealer knew nothing about it but are researching it

  16. #16
    Active Member 3Tyme's Avatar
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    Quote Originally Posted by Snowbelt Spyder View Post
    Maple replied to you in that other thread. Yeah, it’s getting confusing. Short answer, No. there’s no app. It’s part of the vehicle’s electronic package. Once they get connected, the iPhone and the vehicle communicate between themselves without human intervention. All you have to do is point.
    Android auto and apple car play are both built into my car, but android won't work without the app installed on the phone to communicate with. I've never had a apple phone so I was assuming it was similar, (I know assuming anything now days is a mistake)
    2015 F3-S , Silver

  17. #17
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    Quote Originally Posted by JB62 View Post
    Just went out and tried it helmet connected, cable connected, like on the video doesn't work. There is no apple car play icon on the screen to turn on like in the video. Followed video to the tee and doesn't work.
    Yeah I just tried on mine too, nothing. I have headset paired by BT, phone paired by BT, phone connected by USB but no CarPlay icon on the screen. It shows it on the little hang tag with an "Android Auto not yet available" in fine print.

    I am hoping it's just an upcoming OTA update for the head unit as it says it can be updated over WiFi.

    Quote Originally Posted by Snowbelt Spyder View Post
    Just watched Smoak’s vlog from yesterday. According to him, BRP hasn’t received their licensing certificate from Apple, yet. I guess they shipped the machines anyway. However, the update will be easy enough once that update appears in a BUDS2 update. Dealer can do it for free.

    Peter, I have no clue why your customer service guy replied the way he did, or who is correct. But, since the icon is missing, rather than just grayed out, sounds like it could be a licensing issue.

    Shawn also mentioned an ability to do updates yourself over WiFi. Something convenient to learn how to do.
    Yeah I connected mine to WiFi and checked for updates but it says nothing available at this time. I do not get CarPlay as an icon either.

    Quote Originally Posted by Maplehawk View Post
    i just picked up my new 2024 Spyder RT Limited and had a couple of questions about the new Display. Does the BRP Go application work with the new display, if so how do i connect it? The only info i can find refers to the old 7.8" display
    The funny thing is when I plug in my iPhone it says I need the "ski-doo" app and do I want to open up the App Store to get it. I say yes, then it says the app isn't available in my area. Methinks they still need to iron out a few bugs in the new head unit.
    Last edited by Peter Aawen; 02-15-2024 at 12:19 AM.

  18. #18
    Active Member Maplehawk's Avatar
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    I also get the same error code U0155 as JB62, the member who has the Battery issues with his new 2024 RTL where his display turned off.

    https://www.spyderlovers.com/forums/...back-to-dealer!
    Last edited by Peter Aawen; 02-15-2024 at 12:17 AM. Reason: added link
    -------------------------------
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  19. #19
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    Quote Originally Posted by Maplehawk View Post
    I also get the same error code U0155 as JB62, the member who has the Battery issues with his new 2024 RTL where his display turned off.

    https://www.spyderlovers.com/forums/...back-to-dealer!
    I had no errors so far, but just checked my battery and it's a 300CCA Haijiu one. I put my NOCO charger on it just to be sure it's fully charged, not sure dealer did that or not.

    Is the consensus that we're just better off yanking this battery now to save headache, or is it adequate for a while?

  20. #20
    Active Member JB62's Avatar
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    Quote Originally Posted by Maplehawk View Post
    I also get the same error code U0155 as JB62, the member who has the Battery issues with his new 2024 RTL where his display turned off.

    https://www.spyderlovers.com/forums/...back-to-dealer!
    I just went and looked at mine error codes and it has U0155 and P195B line pressure to low. P195B is for not shifting, there are Times when it would not shift into reverse. The Spyder only has 100 miles on it.
    Last edited by JB62; 02-15-2024 at 10:11 AM.

  21. #21
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    I messaged CanAm on Facebook, just got this back:

    Hey John, thanks for reaching out. I'm sorry to hear that you're frustrated with the Apple Carplay not being available yet. I understand how important this feature is for you, and I want to assure you that we're working hard to make it available as soon as possible.

    The Apple Carplay feature should be available within the next few weeks. I recommend keeping in touch with your dealership, as they will have all the latest updates and details as soon as it becomes available.

  22. #22
    Active Member Johndeeredoo's Avatar
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    Just a quick post,
    As of 2-26-24 Apple car play still does not work.
    It sound like it will be a download to your cluster from the internet.

  23. #23
    Active Member Maplehawk's Avatar
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    Quote Originally Posted by Johndeeredoo View Post
    Just a quick post,
    As of 2-26-24 Apple car play still does not work.
    It sound like it will be a download to your cluster from the internet.
    My dealer believes it will be end of March before the Software update to fix the issue
    -------------------------------
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  24. #24
    Active Member OlJim's Avatar
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    Quote Originally Posted by Maplehawk View Post
    My dealer believes it will be end of March before the Software update to fix the issue
    Is this just a gut feeling or does he have info from BRP?

  25. #25
    Active Member Maplehawk's Avatar
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    Quote Originally Posted by OlJim View Post
    Is this just a gut feeling or does he have info from BRP?
    He was on the BRP dealer portal so I'm assuming that's what he read, again that's my assumption
    -------------------------------
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