The caliber of my dealership

[gkamer]

I have been documenting every promise and phone call to them, and what they had told me.

That's always a good practice in my opinion. At least document the date and name of the person you spoke with along with a short synopsis of the discussion. I think I have a pretty good dealer, even if they're 75 miles away. At least I can trust they're not blowing smoke up my pants leg. Along with that document I also keep a record of what work was done on my Spyder, the date and the mileage.

[Gwolf]

That's always a good practice in my opinion. At least document the date and name of the person you spoke with along with a short synopsis of the discussion. I think I have a pretty good dealer, even if they're 75 miles away. At least I can trust they're not blowing smoke up my pants leg. Along with that document I also keep a record of what work was done on my Spyder, the date and the mileage.

Yes, I have a log book to document all the work I do on it myself.

I would have to go 3 or 4 states away to get a different dealer. All the dealerships in the tri-state area here are owned by the same parent company.