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 Introduction
Hello everyone! New to the forum after a month of lurking. Tim Tokarsky here from Triumph and CanAm of Windber (aka Triumphcycleman). I've been a Triumph motorcycle dealer for the past eleven years, a BRP atv dealer for the past eight, and now a Spyder dealer for the past month! I'm very excited to be a part of this new family of riders and have been working hard to get up to speed on the bikes and their nuances. I've also been working to adapt my riding to the Spyder and are happy to report it's gone really well. Riding sleds and racing quads definately helped! I'm not here to sell anything but rather to learn about what people are experiencing, good and bad, as well as to get up to and stay up to speed on the latest and greatest tricks and gadgets. That's it, if I can be of help I'll try, it's a pleasure to be a small part of this group!
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Doru the Destroyer-Spyder Photo Investigator
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Very Handy Member
welcome. It is great when the dealers are involved with the forum. Makes for better educated dealers and better customer service.
With Christ all things are possible, so live life with no fears and no worries.
Happy Ex Owner, Hopefully future Spyder owner again.
Pastor Deb Tangen, Missions Director and short term missionary.
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Active Member
welcome and fellow sledder!
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Registered Users
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MOgang Member
 Originally Posted by dltang
welcome. It is great when the dealers are involved with the forum. Makes for better educated dealers and better customer service.
 welcome
Joy
Very Happy  Ryder... '09 Phantom and a '15 F3-S
If you don't slow down, they can't catch you..
If you don't give up, they can't win.
What a long strange journey its been. 
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2010 RTS-SE, Orbital Blue
 New dealer
 andwelcome. It's great to have a dealer that can take time to lurk and learn what is happening with their product in the "real" world. Knowledge is POWER.
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Originally Posted by retired1
andwelcome. It's great to have a dealer that can take time to lurk and learn what is happening with their product in the "real" world. Knowledge is POWER.
Agreed. I wish my dealer were on here. Welcome!
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Registered Users
welcome Welcome to the world of Spyder riders.
If you keep a close eye on the site you will quickly note there is a lot of good and some bad going on with spyder service. If you can keep the bad stuff weeded out you'll probably get more business than you can handle unless you hire more top notch mechanics, but don't hire more than 49 or you'll have to sky rocket prices in the very near future. As you know excessively high prices destroy business. Ken krb1945
Ken krb1945 "Happy Owner"
USN DAV 100% 'er
Proud grandfather of a former United States Marine
1 2008 SM5 PE 548
1 2008 SM5, 1 2009 SE5
2008 GL1800
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Very Active Member
Originally Posted by kytten
Agreed. I wish my dealer were on here. Welcome!
I wish all dealers were on here. welcome Glad you joined us. There is a wealth of information on this site 
....and we're gonna ride, we're gonna ride.....
ride like the one-eyed Jack of Diamonds, with
the devil close behind,.....we're gonna ride....
2008 GS.....PE # 2888
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Blazing Member
welcome You will learn things quicker hear than from BRP.
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Registered Users
Originally Posted by dltang
welcome. It is great when the dealers are involved with the forum. Makes for better educated dealers and better customer service.
. . . . AND, if there is anything you can educate us on as far as being "better" customers, like if there are things we can do to make the service experience better, faster, easier - let us know.
Tom
2008 GS SE5 -> 2013 STS SE5 -> 2015 F3-S SE6 . . . Still riding & smiling.
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Intro part two
Thanks for the replies. No worries on the "big shop" deal. We function with myself as the do it all at the shop (owner, salesman, parts manager, janitor and mechanic), fellow mechanic Bernie (excellent), young newbie bike washer, tire changer apprentice Carlin, my mom for paperwork (retired), and my dad as a run around and get stuff guy. Our shop is small and our hearts are big! Lol!
As for the lurking... There's alot to be learned from listening to everyones customers. Alot about the product, alot about different dealers and their ideas, mistakes and triumphs. We are one of the oldest "new Triumph" dealers in the US so we're sort of on the other end of the knowledge base with Triumph as opposed to Spyder. We are very versed on BRP via ATV so we're pretty comfortable with the software and technology. The engine is no real mystery nor is the driveline. Navigating within BRP is no different, but the training and certification has been consuming!
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Very Active Member
 HAPPY SPYDER OWNER
GULF COAST SPYDERRYDERS
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welcome Great to see another dealer on the board.
Cottton
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