Red Dust of Death Recall???? Front Sprocket Recall - FINALLY....

[old Timer]

Something tells me that this is not the supposed FINAL fix that again is supposedly in work. If it was in fact the ultimate final fix we would hear about it.

[vondalyn]

After reading all the entries in this thread since October, that was also my feeling... now I debate whether we should cancel the end of the month appointment for my husband's spyder since it's currently working (on his 2nd sprocket). ugh.

[old Timer]

No, don't cancel the appointment, have a new sprocket put on for free for piece of mind.

[Little Blue]

...I called my local Spyder Dealer. I was told that they would receive 'sprocket' starting in January 2023.
I will just wait and see.

Stay Healthy. ....

[FlaTGTpair]

Stopped at my local RideNow today to get on the schedule for drive sprocket replacement.
Based on my years in fab and manufacturing, I have to guess that the current crop of "temporary" drive sprockets that are being installed are essentially of the same alloy and hardness as all of the OEM sprockets installed at the plant over the time period in consideration. I would also venture a guess that the part is a third-party item sub'd by BRP to an outside vendor.
When the failures started to appear and BRP realized they would need to take corrective action, it's likely that a newer design had to be engineered. That whole process takes time in the corporate setting. While a great many consumers think BRP could just start popping out harder sprockets, that is a far cry from reality.
Drive sprockets are, by design, softer than the output shafts that carry them. Imagine the results if the reverse were true; sprocket looks great, but my output shaft is shot.
I would recommend everyone just keep up with current information, and remind your dealers occasionally how badly you need to have this issue resolved. In the mean time, have your unit inspected for excessive lash under the terms of the TSB, and get your temporary sprocket(s) installed until the (anticipated) permanent replacements are to be had.
Keep your loaded weight to a minimum, and try to keep torque loads on the sprocket to a minimum, i.e., smooth consistent throttle inputs, whether accelerating or decelerating. In other words, baby it along til the new parts show up. You may not like the advice, but the alternative might just be a no-go scenario with the center spun out of your drive sprocket.

[ClayJ]

... the current crop of "temporary" drive sprockets that are being installed ...

According to my dealer, I had the "Final Fix" drive sprocket installed about 1 month ago. I think that most people are talking about how long until they get their final fix sprocket.

[FlaTGTpair]

Interesting.
The info I got today was that the "permanent" units would be available Q1 of 2023. That's what I was having them schedule me for - the final part(s).
Even in the age of instant access, accurate info is hard to come by.

[BLUEKNIGHT911]

Interesting.
The info I got today was that the "permanent" units would be available Q1 of 2023. That's what I was having them schedule me for - the final part(s).
Even in the age of instant access, accurate info is hard to come by.

I noticed this was your 2nd post - and on the same day... ..... I then saw you joined one year earlier than me. ( 2011 ) .... almost 13 years ago ... I hope you don't wait as long as you did for your first & second posts ..... Mike

[Peteoz]

According to my dealer, I had the "Final Fix" drive sprocket installed about 1 month ago. I think that most people are talking about how long until they get their final fix sprocket.

The final fix sprocket was first spotted only 2 weeks ago, Clay, so unless your dealer has special contacts, it is unlikely you have the final fix. If your sprocket is black or white, it is NOT the final fix sprocket. The final sprocket is grey/silver with a separate washer.

Pete

[FlaTGTpair]

Noticed that, eh.
We bought a new RS in 2011. I sucked up a bunch of info here, and posted several times back then. Got the RS set up the way we wanted it, and got busy riding and traveling. You might spy the unusual backrest and luggage rack on the RS. Back in the day, options were really limited. That's an aftermarket aluminum unit for an FJR1300 with a mount I engineered.
I haven't been back here to the forum for a looong time. We just got a new RT-L, and I came back to read up on the issues of the day.
I noticed the old post tally started over at '1' the first time I posted. Really don't mind. Makes no difference to me.

[jcthorne]

According to my dealer, I had the "Final Fix" drive sprocket installed about 1 month ago. I think that most people are talking about how long until they get their final fix sprocket.

If your sprocket is white, its not the recall fix but an interim repair. Recall fix is silver and unlikely you got one a month ago.

[oldguyinTX]

This is a post I made on another thread. Sorry I don't know how to insert a link to it, so old fashioned copy & paste.

According to the service department at my dealer - RideNow Austin - they were able to get a large number of sprockets, based on their aggregate BRP sales. I agree with Mikey, ask your dealer to call them to ask RideNow to send your dealer a sprocket, and if they won't (but they should), you should call RideNow @ 512-459-3311 to make an appointment to put the new sprocket. Not sure where in Texas you are, but is a trip to Austin feasible? Also, BRP is full of it when they say that the installation will only take "about an hour" when in reality, it takes closer to 2 1/2 hours. BRP only pays the dealer for .6 - yep you read that right - .6 hours to get the work done. My dealer is not too happy with BRP. So see, BRP not only screws us Spyder Riders, they screw dealers as well. Heck of a way to run a business.

From this thread:

https://www.spyderlovers.com/forums/...RP-s-Logistics

[Peter Aawen]

This is a post I made on another thread. Sorry I don't know how to insert a link to it, so old fashioned copy & paste.
......

To link the thread, simply Select & Copy the entire address line in your browser's address bar (it's up the top of the page, where you normally type in www.spyderlovers.com or whatever to open a website ) & then when you get to where you want to insert that link in your text, put your cursor in the spot you want it to go; Right Click & then click on Paste from the drop down list - that'll paste the 'www.whatever' address which you copied into the text wherever your cursor is (btw, it helps make it easier for readers if you put each link on its own line! See the example below ) & then when you get around to submitting the post, the Forum platform/software will add the URL commands onto each end to make it work as a link like the one shown below!

[.url]https://www.spyderlovers.com/forums/showthread.php?152001-Sprocket-Recall-What-s-Wrong-With-BRP-s-Logistics[./url] {I added the .'s to make the bits between the URL delineators appear as plain text, so this one ^ won't work, but if you give it a go as described, I'm sure yours will! )

However, if you want to insert the whole post you made elsewhere as a quote rather than just linking the thread (see the link just above vs the way your post in the 'This is the post I made in another thread...' thread at post #337 above looks now ) then before you start posting here (or if you know how, just open another window ) find the other thread & go to whatever post you want to quote, where you need to click on the 'Reply with Quote' button in the desired Post's bottom right hand corner to get the post & all its embedded commands displayed as text that you can copy; then Right Click followed by Select All from the drop down list; then Right Click followed by Copy from that drop down list before selecting Cancel in the bottom right hand corner of that post in the thread & then either open or go back to the other thread where you want to put that quote into a reply (so that's all clear now??) . Once you're in the thread where you want to post, quoting the stuff you just selected, open the Quick Reply or Reply to Thread text field & put your cursor in the spot where you want the post you just copied to appear as a quote; then Right Click followed by Paste from the drop down list & the import quote job is done! So now, just make sure you don't type anything between the [.QUOTE] & [./QUOTE] delineators or it'll be inserted/appear as part of that quote; finish typing in whatever other text you wanted to go with that quote & then hit Post Quick Reply or Submit to finish the post & add it to the thread!

And while you might think from seeing all this ^^ that it might be too hard to even bother trying, it's really a whole lot easier than it looks! Actually doing it is a lot easier than just reading that ^^ lot!! And believe me when I say doing it's a a whooole lot easier than thinking thru the process step by step and then typing it out & describing like that ^^ so you can learn & improve your posting/Forum experience!!! You simply need do it - just set your mind to it & work thru, taking each step along the way, and do it a few times. So go on, give it a go - you really aren't going to break something here or on your own device (altho maybe don't try it on anything important/legal documents just yet tho! ) And if you need a hand, I'm usually not far, only a PM away - & if you give us a yell, I or any of the other Mods will be happy to help.

[ClayJ]

The final fix sprocket was first spotted only 2 weeks ago, Clay, so unless your dealer has special contacts, it is unlikely you have the final fix. If your sprocket is black or white, it is NOT the final fix sprocket. The final sprocket is grey/silver with a separate washer.

If your sprocket is white, its not the recall fix but an interim repair. Recall fix is silver and unlikely you got one a month ago.

I pulled out my endoscope and peeked up under the bike to get a picture of the sprocket. It sure looks white to me (aka not the final fix sprocket). The mechanic "assured" me that I had the final fix and didn't need to schedule a follow up.

Don't get me wrong. I'm ecstatic to have my bike back and riding after 3 months, but I wonder how much of a fight I'm going to have when I try to schedule to get the real part installed.

sprocket.jpg

[oldguyinTX]

Thanks Peter! An old dog just learned a new trick!

[Peteoz]

I pulled out my endoscope and peeked up under the bike to get a picture of the sprocket. It sure looks white to me (aka not the final fix sprocket). The mechanic "assured" me that I had the final fix and didn't need to schedule a follow up.
Don't get me wrong. I'm ecstatic to have my bike back and riding after 3 months, but I wonder how much of a fight I'm going to have when I try to schedule to get the real part installed.

Bugger, Clay……mind you, if they have used the right compound Loctite on it, you will probably not have an issue anyway…….at least until they realise that the white sprocket is not actually the final fix. Lamonster have been putting Loctite (not sure of the number….I’ll insert it when I find it) on the sprockets they are replacing for a considerable time and have seen no failures after doing that…….but has your dealer used the “right” compound?

Pete

[bikerchris1270]

Is this the correct assembly sequence for the Recall Pulley?

Concerning the Front Pulley Recall:
Is the assembly sequence: washer, pulley, bolt; or, pulley, washer, bolt?
I’m of the mindset to perform the recall myself in the future, not really a fan of letting someone else work on my vehicle.
Belt alignment would give me the answer, but just trying to anticipate the project.

[fatboy]

im sure this must be done at dealer

[Peter Aawen]

Concerning the Front Pulley Recall:
Is the assembly sequence: washer, pulley, bolt……….or…….pulley,washer, bolt?
I’m of the mindset to perform the recall myself in the future……..not really a fan of letting someone else work on my vehicle.
Belt alignment would give me the answer, but, just trying to anticipate the project.

im sure this must be done at dealer

Yeah, as fatboy has said, if you want the recall to be completed on your Spyder, you'll HAVE to get it done by an Authorised Can-Am On Road Dealer!

Doing anything else will mean your Spyder is never endorsed/registered as having that recall done, and that could have legal & insurance ramifications, as well as possibly reducing any financial consideration you might expect if/when you decide to sell!

If you are truly concerned, get your dealer to do the recall work first, so that your Spyder is officially recorded as having had it done; then either check it yourself or do it again yourself afterwards.

Just Sayin'

[delkhouri]

i am looking at purchasing a used F3 and the seller gave me the vin... i looked it up and it does have the sprocket recall. I called my local dealer and they said that just because it has a recall does that mean that it will be changed. It has to be inspected and fail the inspection in order to be changed. Is this accurate info? Doesn't quite sit right with me.

Update. I called another local dealer and they said bring it in, we have the sprocket in stock and it takes a few hours to do.

[Peteoz]

i am looking at purchasing a used F3 and the seller gave me the vin... i looked it up and it does have the sprocket recall. I called my local dealer and they said that just because it has a recall does that mean that it will be changed. It has to be inspected and fail the inspection in order to be changed. Is this accurate info? Doesn't quite sit right with me.

Update. I called another local dealer and they said bring it in, we have the sprocket in stock and it takes a few hours to do.

If you have the VIN recall, it HAS to be done, Delkhouri. That “we’ll look at it and decide whether it needs changing” was merely the interim fix, until the new sprockets arrive. I’d be steering clear of that first dealer if I were you. You don’t know what ELSE they don’t know about Spyders

Pete

[T.P.]

THE NEW REPLACEMENT SPROCKET IS SILVER

I have a copy of the Warranty Bulletin #2019-10 rev 1 September29,2022
Required parts, front sprocket kit, (includes washer)219800553 needed 1
listed as screw 250001017 needed 1
use loctite 609 or 603 torque to 111 lbf-ft +-4
No cure time listed.

CHECK THE NUMBERS ON YOUR DEALER PAPERWORK!

Way too much misinformation on this issue since the start of the problem,
We need everyone on the same page in the same book.

T.P.

[bikerchris1270]

This guy is my hero.

[Cobwebs]

Concerning the Front Pulley Recall:
Is the assembly sequence: washer, pulley, bolt……….or…….pulley,washer, bolt?
I’m of the mindset to perform the recall myself in the future……..not really a fan of letting someone else work on my vehicle.
Belt alignment would give me the answer, but, just trying to anticipate the project.

Washer, loctite/pulley, bolt, 24hour wait, ride.



Just so as everyone knows the loctite is to glue the pulley to the shaft it's not to glue the bolt in place.
Let the dealer do it to retain your legal status. If they allow you to ride off immediately and it fails any time in the future and kills you, they will be liable because they haven't followed loctite's cure time advice. None of them seem to be following this from what I'm reading here.
It's a long shot you say, the odds of the replacement sprocket failing would be huge. No one has been able to confirm if the metallurgy has changed or not so, if not, the repair is based solely on the loctite preventing the sprocket from fretting and doing the same thing again. In other words, a complete waste of time and effort by all involved if it doesn't get the required cure time.
Dealers get paid I think from memory something like 40 minutes labour from BRP to complete the task, they just want it in and out as quickly as possible, BRP just want to meet their legal obligations, you want to do your own research and stop relying on third parties to run your life and start considering bikerchris's approach to things.

[JKMSPYDER]

In 2019 I had my pulley replaced by a dealer in NV with Loctite. No cure time was mentioned and I rode the Spyder to St George, UT immediately afterward. When I had the pulley replaced a month ago for the recall the pulley was still in good shape with no wear and no dust. After the replacement of the latest pulley and washer with Loctite by my dealer in NC I rode 2 1/2 hours back to my home. Neither dealer mentioned a period of cure time. I am certainly not disputing that cure time is necessary, but I think some dealers are not mentioning it or the Loctite being used requires no cure time. Thoughts?