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  1. #51
    Very Active Member BLUEKNIGHT911's Avatar
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    Quote Originally Posted by Jcrozzb View Post
    Happened again towed after 8000 miles I have read and appreciate all suggestions is any one fixed the check key error while on the road
    Back 2015 at Spyderfest in Mo. I was out on a ride, and it happened three times the first TWO it re-started after removing the KEY ... The third time I called Pitbull, I explained I was stuck at a gas station they advised to move it as far from the station as I could and then turn the ignition on-off 5 times rapidly ..... that cleared it .... I immed. drove to the dealer ( Pitbull ), and the next day some Techs from BRP swapped it for a new one..... three years later I had the module CANCELLED and I removed it .... good luck .... Mike

  2. #52
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Jcrozzb View Post
    Several 3 times at dealer over a year period

    I had the D.E.S.S error happen to me twice. I got the dealer to replace the D.E.S.S. module and reprogram the keys twice. Both times they were under warranty, I also started a thread D.E.S.S. Key Code Again!!!! on 8/13/2015 ( look at post # 3 on this thread for the link), the thread has some very useful info.

    Have the dealership open up a CASE with BRP. It is covered under warranty (OEM and B.E.S.T.).

    Deanna




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
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    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
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    Sway Bar with Links
    Rolo Laser Alignment
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    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  3. #53
    Very Active Member Haze's Avatar
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    Is there anyone near Reno, NV that has the needed BUDS to turn off the DESS?
    David C
    2016 F3T
    DIY Garage Door Opener & GPS Mount
    Battery tender cable
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  4. #54
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    Thanks Pitbull in Springfield Mo has the bike now the ant and dess were replaced ounce last year
    Last edited by Jcrozzb; 06-19-2022 at 10:35 PM.
    2020 RTL , Asphalt

  5. #55
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    Yes ant and dess
    2020 RTL , Asphalt

  6. #56
    Very Active Member PaladinLV's Avatar
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    Yes, that's the DESS Ant that sits in the ignition switch area.
    Seems I mentioned THAT back in January!!!

    AJ


    2014 RT-S
    Akrapovic Exhaust & Cat Bypass
    Bajaron Sway Bar w/links / Sena SM-10/Garmin 660
    Comfort Seat w Adjustable Backrest
    Decals by Purple Harley / Magic Strobe
    Kuryakyn Black Widow Pegs Rivco Highway Brackets
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  7. #57
    Very Active Member Lew L's Avatar
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    .

    Hi Deanna,

    It happened again I've replaced the DESS module years ago after the original failed. Recently I had 2 DESS moments ( at the same gas station??) and I'm leaving for a weeks long vacation on the Spyder. Any thoughts???

    Has anyone with a newer DESS had a failure???

    Lew L
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

  8. #58
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Lew L View Post
    .

    Hi Deanna,

    It happened again I've replaced the DESS module years ago after the original failed. Recently I had 2 DESS moments ( at the same gas station??) and I'm leaving for a weeks long vacation on the Spyder. Any thoughts???

    Has anyone with a newer DESS had a failure???

    Lew L
    HI Lew,

    Here are my thoughts/ suggestions:

    Have you tried Turning the ignition switch ON/OFF immediately and DO NOT LET THE SYSTEM SHUT DOWN for 4 to 5 cycles?

    Have you tried taking both keys with you and walking away ( about 50 to 60 feet) and waiting about 1/2 hour?


    Also, Do you carry/or attach any other keys( house, car) to your spyder key ring?

    If you do, have other keys( house, car, etc) that are attached to your spyder key ring, remove them.


    Are there any other cell phones or magnetic cards( credit cards, ATM etc.) placed near the ignition switch?

    If there are any cell phones or magnetic cards placed near the ignition switch, that could cause the D.E.S.S error.

    BRP has had cases where a cell phone, or magnetic card, placed near the ignition switch which could cause this. BRP also said "any other devices that may emit some type of frequency could cause the D.E.S.S error."

    Also, anything that is electronic will interfere with the ignition switch, antenna, or D.E.S.S.

    Also, this is per the ROADSTER 2014-015 D.E.S.S Error Displayed in Cluster_ 000104494_TST61Y014S10_en
    Problem: Intermittently, the ignition key may not be recognized causing the unit not to start. The D.E.S.S. ERROR message will be displayed in the cluster.

    Solution: Replace the D.E.S.S module. Program the keys using B.U.D.S.

    Technical Explanation: When the D.E.S.S module sends its signal to the antenna to read the key chip, the radio frequency produced by the antenna is too strong and the key chip is saturated. This saturation changes the data transmitted back to the D.E.S.S. module causing bad lecture of the key chip.

    All of the above is in the D.E.S.S Key Code AGAIN!!!!!!!!!!!! thread, that I started:

    https://www.spyderlovers.com/forums/...KEY-CODE-AGAIN!!!!!!!!!!!!!!!!!!!!!!!!

    Let me know if you have any other questions on the above?

    Deanna
    Last edited by Peter Aawen; 06-24-2022 at 10:41 PM. Reason: Added link




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  9. #59
    Very Active Member gkamer's Avatar
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    Find someone with BUDS software and Mega Tech license to turn it off completely.
    Greg Kamer
    "It's better to be not riding and wishing you were than be riding and wishing you weren't."

    USAF, 20 years, retired
    Sheriff's Office, 23 years, retired



    2018 Can Am Spyder RT-Limited

  10. #60
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by PaladinLV View Post
    If your phone is lying near the ignition switch a problem can occur.
    I cannot remember if it's the Bluetooth or Wireless but I believe it to be the 2.4GHz wireless.
    Now when I say near, I mean like lying in the space right next to the switch. Resting it on the toggle switches or mounted on the handle bars will NOT effect a Properly Operating DESS system.

    AJ
    Or any electronic device that is near the ignition switch the problem will occur.

    Deanna




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  11. #61
    Very Active Member Lew L's Avatar
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    Quote Originally Posted by gkamer View Post
    Find someone with BUDS software and Mega Tech license to turn it off completely.
    Know anybody west of the Rockies who fits the bill?????
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

  12. #62
    Very Active Member Lew L's Avatar
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    Quote Originally Posted by Deanna777 View Post
    Or any electronic device that is near the ignition switch the problem will occur.

    Deanna
    Being that the DESS incident occurred at the same gas station ----- the pumps may use Bluetooth or RF to make the card readers function??? IDK
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

  13. #63
    Very Active Member Lew L's Avatar
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    .

    I wonder if some kind of shielding over the key might help???
    Last edited by Lew L; 06-24-2022 at 09:30 PM.
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

  14. #64
    Very Active Member Lew L's Avatar
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    Quote Originally Posted by Deanna777 View Post
    HI Lew,

    Here are my thoughts/ suggestions:

    Have you tried Turning the ignition switch ON/OFF immediately and DO NOT LET THE SYSTEM SHUT DOWN for 4 to 5 cycles?

    Have you tried taking both keys with you and walking away ( about 50 to 60 feet) and waiting about 1/2 hour?


    Also, Do you carry/or attach any other keys( house, car) to your spyder key ring?

    If you do, have other keys( house, car, etc) that are attached to your spyder key ring, remove them.


    Are there any other cell phones or magnetic cards( credit cards, ATM etc.) placed near the ignition switch?

    If there are any cell phones or magnetic cards placed near the ignition switch, that could cause the D.E.S.S error.

    BRP has had cases where a cell phone, or magnetic card, placed near the ignition switch which could cause this. BRP also said "any other devices that may emit some type of frequency could cause the D.E.S.S error."

    Also, anything that is electronic will interfere with the ignition switch, antenna, or D.E.S.S.

    Also, this is per the ROADSTER 2014-015 D.E.S.S Error Displayed in Cluster_ 000104494_TST61Y014S10_en
    Problem: Intermittently, the ignition key may not be recognized causing the unit not to start. The D.E.S.S. ERROR message will be displayed in the cluster.

    Solution: Replace the D.E.S.S module. Program the keys using B.U.D.S.

    Technical Explanation: When the D.E.S.S module sends its signal to the antenna to read the key chip, the radio frequency produced by the antenna is too strong and the key chip is saturated. This saturation changes the data transmitted back to the D.E.S.S. module causing bad lecture of the key chip.

    All of the above is in the D.E.S.S Key Code AGAIN!!!!!!!!!!!! thread, that I started:

    https://www.spyderlovers.com/forums/...KEY-CODE-AGAIN!!!!!!!!!!!!!!!!!!!!!!!!

    Let me know if you have any other questions on the above?

    Deanna
    Thanks Deanna------
    Last edited by Peter Aawen; 06-25-2022 at 06:59 AM. Reason: Fixed quote display
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

  15. #65
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    Quote Originally Posted by Lew L View Post
    .

    Hi Deanna,

    It happened again I've replaced the DESS module years ago after the original failed. Recently I had 2 DESS moments ( at the same gas station??) and I'm leaving for a weeks long vacation on the Spyder. Any thoughts???

    Has anyone with a newer DESS had a failure???

    Lew L
    Yes, I installed a New module twice and still got that message. After the second module replacement, I changed my Antenna and so far there are no more issues to report.

    And I have posted the bulletin several times on this site - should be easy to find.

    Mine was intermittent, but it would always start up after turning off and on again.
    Last edited by Peter Aawen; 06-25-2022 at 07:10 AM. Reason: the...

  16. #66
    Very Active Member Lew L's Avatar
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    Quote Originally Posted by trikermutha View Post
    Yes, I installed a New module twice and still got that message. After the second module replacement, I changed my Antenna and so far there are no more issues to report.

    And I have posted the bulletin several times on this site - should be easy to find.

    Mine was intermittent, but it would always start up after turning off and on again.
    Hi triker,
    What is involved in replacing the antenna???? I'm sure the mirrors have to come off What do you think about shielding the key???
    Thanks in advance, Lew l
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

  17. #67
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    FYI, my charging base station phone holder has to be turned off to make the "check key" go away. No problems charging if the bike is started.
    I too thought about a cover over the key to reduce outside frequency interference. Just saying, there should be a simple home made shielding device for testing when this condition occurs.
    If a gas station pump caused 2 check key codes, maybe push the bike away and turn the key back on.
    Dennis

  18. #68
    Very Active Member EdMat's Avatar
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    Quote Originally Posted by gkamer View Post
    Find someone with BUDS software and Mega Tech license to turn it off completely.
    One of the best things done to my RTL. Had a regular key cut that is on my always in my pocket key ring. Wish I knew someone in your area that could do it.
    2019 RT Limited , Phoenix Orange

  19. #69
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    Quote Originally Posted by Lew L View Post
    Hi triker,
    What is involved in replacing the antenna???? I'm sure the mirrors have to come off What do you think about shielding the key???
    Thanks in advance, Lew l
    On my RT , you have to remove the cover on the switch on the top . Basically twists off. Mine was tight to get off. The antenna is mounted to the ignition switch on the top and wire runs down to the Dess module.
    You have to remove the Frunk to get to the DESS module (My Preference)

    I removed both Headlights to get to the ignition switch. There are two bolts that hold the switch to the bike on a plate.

    Now there is more but I think you have the idea what I did so far. It is a small project to do.

    I am sure there are other ways of doing it ,but I didn't want to take the whole top end off to get to the switch.

    Shielding , IMO may work , but feel it may create more problems with starting the bike.

    Myself I wanted to keep the security feature of the Spyder , so the Antenna was the last my last option before I turned off the DESS thru BUDS.

    Not sure about a shield but think your better leave it alone..
    Last edited by trikermutha; 06-25-2022 at 10:08 AM.

  20. #70
    Very Active Member Lew L's Avatar
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    I'll take some alum. foil and cover the key next time. Only a partial covering to keep the chip from getting "saturated " and/or blocking outside RF interference. Nothing permanent!!
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

  21. #71
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    Well good luck.Let us know how it works for you then!

    Reminds me of a story about a ex employee wrapping tin foil around his head to stop radiation from saturating his head..
    Last edited by trikermutha; 06-25-2022 at 10:14 AM.

  22. #72
    Very Active Member PaladinLV's Avatar
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    You state DESS MODULE!
    Did they also replace the ANTENNA?
    If not, that would be the first suspect.

    AJ


    2014 RT-S
    Akrapovic Exhaust & Cat Bypass
    Bajaron Sway Bar w/links / Sena SM-10/Garmin 660
    Comfort Seat w Adjustable Backrest
    Decals by Purple Harley / Magic Strobe
    Kuryakyn Black Widow Pegs Rivco Highway Brackets
    Rivco Trunk Mounted Double Flag Holder
    FOBO / Spyder Cuff / XM Radio w MC Antenna

    2014 RT/S , Black

  23. #73
    Very Active Member BLUEKNIGHT911's Avatar
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    Quote Originally Posted by trikermutha View Post
    Well good luck.Let us know how it works for you then!

    Reminds me of a story about a ex employee wrapping tin foil around his head to stop radiation from saturating his head..
    .... When I was an LEO I handed out a few " tin foil hats " ..... the people were very happy with them ..... ...... Mike

  24. #74
    Very Active Member Lew L's Avatar
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    Quote Originally Posted by PaladinLV View Post
    You state DESS MODULE!
    Did they also replace the ANTENNA?
    If not, that would be the first suspect.

    AJ
    Hi AJ

    When I replaced the DESS module ( myself ) I did not replace the antenna. I did move it down about 1/4" by just pushing it by hand as I recall. If the problem is " key saturation" ----- a bit of foil over the key should attenuate the signal. I did a 300 mile ryde today with fuel stops and rest /picture stops and no DESS problems. No foil was used----- I kept it all in the hat
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

  25. #75
    Very Active Member Lew L's Avatar
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    Quote Originally Posted by trikermutha View Post
    Well good luck.Let us know how it works for you then!

    Reminds me of a story about a ex employee wrapping tin foil around his head to stop radiation from saturating his head..
    The inside of my helmet is lined with alum foil as well as all my other hats----
    Kaos----- Gone but not forgotten.

    2014 RTS in Circuit Yellow, farkle-ing addiction down to once every few months. ECU FLASH IS GREAT.
    2014 RTS , Circuit Yellow

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