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  1. #1
    Very Active Member PW2013STL's Avatar
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    Default Cruise control issues on 2021 RT - not working; anyone else?

    My wife's 2021 Sea to sky's cruse control doesn't function correctly. The accelerate switch doesn't work, and it doesn't always reset the previous speed when reset is pressed. Took it to a dealer in Arizona and was told that they have 4 RT's in the shop with the same issue.
    On the one thats been in their shop for 4 months they replaced the cruse switch, then the complete right switch cluster, the brake switch, cleaned and adjusted the speed sensor, and then replaced the computer control module. Nothing has fixed the issue. They are working with BRP on this, but so far nothing has worked.
    I asked my dealer in Minnesota if they are seeing this issue. Was told that they haven't.

    Anyone else having this problem?
    2021 Sea To Sky, 2020 RTL

    Isn't it weird that in AMERICA our flag and our culture offend so many people......
    but our benefits don't?
    2015 F3S , White & Blue

  2. #2
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    Quote Originally Posted by PW2013STL View Post
    My wife's 2021 Sea to sky's cruse control doesn't function correctly. The accelerate switch doesn't work, and it doesn't always reset the previous speed when reset is pressed. Took it to a dealer in Arizona and was told that they have 4 RT's in the shop with the same issue.
    On the one thats been in their shop for 4 months they replaced the cruse switch, then the complete right switch cluster, the brake switch, cleaned and adjusted the speed sensor, and then replaced the computer control module. Nothing has fixed the issue. They are working with BRP on this, but so far nothing has worked.
    I asked my dealer in Minnesota if they are seeing this issue. Was told that they haven't.

    Anyone else having this problem?
    My 2020RTL cruise has some issues. Sets just fine, down speeds fine, but resume and accelerate are slow to no go, Had it to the dealer and he said that it worked for them when they gave it first service. Haven't been back to complain since I decided to do my last service at our shop. Was wondering if others have had the same problem. Have learned to live with it until I get back to the dealer. My brother bought a new 2021RTL and his accel and resume are slow, but works after being persistent. I have ZERO tolerance for things that do not work properly!

  3. #3
    Very Active Member Copperman's Avatar
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    My 2020 RTL cruise has issues, too. The accelerate is the issue. You have to hold the button for a few seconds to allow it time to engage. Try it and see if that helps. Everything else works as it should.
    2020 Chalk, RT Limited, Dark and matching RT622 trailer and BRP hitch. BRP Drivers Backrest, Auxiliary Light, Garmin Zumo XT, GPS Support, RT Rear Panel and Travel Cover. Spyderpops LEDs on fenders, mirrors, saddlebags, top case and RT rear panel. Spyderpops Rock Guard. BajaRon Swaybar, Wolo Bad Boy horn, Freedom Windshield, Elka Shocks.
    2020 RT Limited , Chalk

  4. #4
    Very Active Member K80Shooter's Avatar
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    Quote Originally Posted by Copperman View Post
    My 2020 RTL cruise has issues, too. The accelerate is the issue. You have to hold the button for a few seconds to allow it time to engage. Try it and see if that helps. Everything else works as it should.
    I agree with Copperman. It works just not very fast, be patient grasshopper.
    2020 RT Limited Chrome , Petrol Blue

  5. #5
    Very Active Member PW2013STL's Avatar
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    Quote Originally Posted by Copperman View Post
    My 2020 RTL cruise has issues, too. The accelerate is the issue. You have to hold the button for a few seconds to allow it time to engage. Try it and see if that helps. Everything else works as it should.
    You can hold it up all day and nothing happens. My 2020 is like yours in that it's slow to operate.
    2021 Sea To Sky, 2020 RTL

    Isn't it weird that in AMERICA our flag and our culture offend so many people......
    but our benefits don't?
    2015 F3S , White & Blue

  6. #6
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    Quote Originally Posted by K80Shooter View Post
    I agree with Copperman. It works just not very fast, be patient grasshopper.
    I have No patients, I am NOT a doctor! My old 2012 with cruise worked wonders around this 2020 RTL. Grasshopper: "You should see me on rice paper"
    Last edited by Knizar; 12-19-2021 at 09:57 AM.

  7. #7
    Very Active Member PW2013STL's Avatar
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    Quote Originally Posted by Knizar View Post
    I have No patients, I am NOT a doctor! My old 2012 with cruise worked wonders around this 2020 RTL.
    I agree- no issues with the 2013ST, 2014RT, 2015F3, and 2018F3.
    2021 Sea To Sky, 2020 RTL

    Isn't it weird that in AMERICA our flag and our culture offend so many people......
    but our benefits don't?
    2015 F3S , White & Blue

  8. #8
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    My 21 Rt Limited works fine to set but accelerate and resume only work part of the time. Talked with another owner and his always works. I have it on the list for the dealer to repair next spring .

  9. #9
    Very Active Member Ex-Rocket's Avatar
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    Quote Originally Posted by dr2152 View Post
    My 21 Rt Limited works fine to set but accelerate and resume only work part of the time. Talked with another owner and his always works. I have it on the list for the dealer to repair next spring .
    If it was me I'd get it in the shop over the winter months when they aren't that busy and you don't ride much. Come spring everybody will want their toys fixed. Just my 2 cents



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  10. #10
    Very Active Member Peteoz's Avatar
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    Quote Originally Posted by Knizar View Post
    I have No patients, I am NOT a doctor! My old 2012 with cruise worked wonders around this 2020 RTL. Grasshopper: "You should see me on rice paper"
    I hope that wasn’t intended as a dig at K80’s spelling, Knizar, because it was correct.
    Harrington, Australia

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    2021 RT Limited , Brake pedal rubber removed for ease of accessing pedal with size 15 boots. Red

  11. #11
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    Dealer is waiting on parts that were damaged in shipping. They should be here in January. Bike is in Missouri and I will be in Florida until April.

  12. #12
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    Quote Originally Posted by Peteoz View Post
    I hope that wasn’t intended as a dig at K80’s spelling, Knizar, because it was correct.
    Absolutely Not, Just a joke about an old TV series here in The States about kung fu referring to "grasshopper " being a patient man on rice paper, Sorry, (you hadda be there, to understand) and also stating "I am Very Short on Patients" I believe K80's understood my poor joke!

  13. #13
    Active Member ES44AC's Avatar
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    On my 21' RTL the resume feature works better if I push it up and to the right . If I just push up its a 25% success. My 2015 RTS worked really good, hopefully it will loosen up some.
    2021 RTL Marsala Dark Edition 4.13.2021
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    2015 RTS SM6 Intense Red
    born on date 3/2015 (mine on 9/12/15)
    Sold on 4.13.2021 33k of fun.

  14. #14
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    My 2021 RT is working just fine, or it was when I covered it up for the winter several weeks ago. Cruise control is something I use on virtually every ride, easing the pressure on my right hand and wrist where I have significant arthritis, so I would notice any problems with the system right away. Its a bit alarming that the dealer can't diagnose the problem. I can't even imagine having to leave my RT with a dealer for weeks, let alone months for any maintenance.
    2021 Spyder RT
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    2021 RT , Petrol (blue)

  15. #15
    Very Active Member PW2013STL's Avatar
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    Quote Originally Posted by vito1943 View Post
    My 2021 RT is working just fine, or it was when I covered it up for the winter several weeks ago. Cruise control is something I use on virtually every ride, easing the pressure on my right hand and wrist where I have significant arthritis, so I would notice any problems with the system right away. Its a bit alarming that the dealer can't diagnose the problem. I can't even imagine having to leave my RT with a dealer for weeks, let alone months for any maintenance.
    I agree. Since the RT is still drivable we didn't leave it. We're on a call us list when they find a fix.
    2021 Sea To Sky, 2020 RTL

    Isn't it weird that in AMERICA our flag and our culture offend so many people......
    but our benefits don't?
    2015 F3S , White & Blue

  16. #16
    SpyderLovers Sponsor cptjam's Avatar
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    Ours works flawlessly. Not that we did anything. Just lucky. Only 17000 miles on it, so, who knows? You guys back in AZ? See you in March! Doing another BRP tour for 2022!
    Joe Meyer



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  17. #17
    SpyderLovers Ambassador Little Blue's Avatar
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    Default Cruise Control

    Something is definitely wrong with the Cruise Control. Like others have already posted the 2014- 2019 models, seem to not have any 'Cruise Control' issues.

    My 2016 RTL Cruise Control is wonderful and it works very easy.


    I think there's a bug in the system.
    2020 and 2021 models are having an early issue.
    Not sure why. Hopefully people will report this to their Spyder Dealer.
    Sorry, but BRP needs to know, so a fix can be made available. That's the way it goes.

    TIP: Let your Spyder Dealer know about your product problems ASAP.
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  18. #18
    Very Active Member K80Shooter's Avatar
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    Quote Originally Posted by Knizar View Post
    Absolutely Not, Just a joke about an old TV series here in The States about kung fu referring to "grasshopper " being a patient man on rice paper, Sorry, (you hadda be there, to understand) and also stating "I am Very Short on Patients" I believe K80's understood my poor joke!
    I forget that sometimes people from other countries may not see what we used to watch on tv years ago.

    No problem on my side.
    2020 RT Limited Chrome , Petrol Blue

  19. #19
    Active Member boz329's Avatar
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    I have a 2019 F3 LTD. Use it all day; will disengage if I hit a steep hill and the engine struggles to maintain. If I get on gravel/dusty road, it will eventually engage and then disengage immediately. Found a post which recommended a blast of canned air on the mechanism located underneath and interior to the foot brake. Restores function every time.

  20. #20
    Very Active Member Peteoz's Avatar
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    Quote Originally Posted by Knizar View Post
    Absolutely Not, Just a joke about an old TV series here in The States about kung fu referring to "grasshopper " being a patient man on rice paper, Sorry, (you hadda be there, to understand) and also stating "I am Very Short on Patients" I believe K80's understood my poor joke!
    Ahhhhhh…..gotcha…….my apologies, Knizar
    Harrington, Australia

    2021 RT Limited
    Setup for Tall & Big.... 200cm/6'7", 140kg/300lbs, 37"inleg.

    HeliBars Handlebars
    Brake rubber removed to lower pedal for easier long leg/Size 15 EEEEW boot access.
    Ikon (Aussie) shocks all round.
    Russell Daylong seat 2” taller than stock (in Sunbrella for Aussie heat & water resistance)
    Goodyear Duragrip 165/60 fronts (18psi) - provides extra 1/2” ground clearance.
    Kenda Kanine rear.
    2021 RT Limited , Brake pedal rubber removed for ease of accessing pedal with size 15 boots. Red

  21. #21
    Very Active Member PW2013STL's Avatar
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    Quote Originally Posted by cptjam View Post
    Ours works flawlessly. Not that we did anything. Just lucky. Only 17000 miles on it, so, who knows? You guys back in AZ? See you in March! Doing another BRP tour for 2022!
    We're currently in MN until the 28th then back to AZ. Are you doing AZ again? If so we will see you at many of your stops!
    2021 Sea To Sky, 2020 RTL

    Isn't it weird that in AMERICA our flag and our culture offend so many people......
    but our benefits don't?
    2015 F3S , White & Blue

  22. #22
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    I didn’t like my windshield up and down switch, so I blew it out with air and it’s been working fine ever since.

  23. #23
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    Exact same problem on my RTL 2019. The resume/accelerate switch will only work once in a blue moon. I have attempted to clean the switch with compressed air without any result. According to dealer, switch replacement would be the only option. At 575$ (CAD), I’ll definitely wait for the entire cruise control to fail before going that route. However, after reading this thread, I wouldn’t be surprised the problem is software related.

  24. #24
    Active Member RowdyScamp's Avatar
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    On my 2018 RT, the resume/accelerate switch seems to work best when I have no throttle input. I can accelerate to near the set speed, then roll off the throttle and actuate the switch while coasting. Green light on dash comes on, and speed maintains.
    2018 RT , Pearl White

  25. #25
    SpyderLovers Sponsor cptjam's Avatar
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    We are and we will! Merry Christmas!
    Joe Meyer



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