IMotorsports - fine customer service!

[jtoro1]

I got my 2021 RTL from Imotorsports, I worked with Michael Kay and Thomas Palrmer what a fine customer service every thing when like clockwork. I traded my 2015 Rts .Love my new bike .

[ARtraveler]

Good to hear. I have dealt with them twice since December 2019, bought two new (one year old) F3L's from them. Both had trade in's that were picked up at delivery time. Everything went like clockwork for me also. No surprises, glitches, and everything was as ordered.

Worth dealing with. Telling them you are an SL member will negate freight and set up charges on the deal. Whatever else happens, is up to you and your trade if you have one.

[RICZ]

I bought my B.E.S.T. warranty from Thomas Palmer over the phone. He was so pleasant that I wish I could have don't it in person.

[pidjones]

I also used them for our 21 RTL with heated comfort seat and adjustable wind deflectors. Couldn't have been done more professionally. One week from finance transfer the bike was delivered here in rural tennessee by Paul who was also very nice.

[PMK]

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[trikermutha]

I think anywhere you go for service will be wait in line.

[PMK]

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[blacklightning]

I think anywhere you go for service will be wait in line.

I purchased my first spyder from a dealership in Texas and had it delivered to my home. I went to the 3 local dealerships and told them that I did not buy from them because of their prices. But I do not do my own work, so the local dealership that treated me the fairest would continue to get my business. They one in Durham stepped up and I have been happy since 2014 with them. They have worked on my last 3 spyders. I purchased my latest spyder (2016 F3T) from I Motorsports and they actually delivered it to me while on vacation and picked up my trade in. I could not have asked for better sales experience.

[ARtraveler]

RE: Local pricing. I went to one of the "big boys" close to me. And the "man" would not budge one dollar from the price they quoted me. I saved about $1,500 by going with iMoto. Have not been back to that dealer period. Lamonster or Spyderpops now do my servicing.

[RICZ]

Having been a retailer myself, the concept of telling another seller what you were quoted and then asking, "can you beat that price," to me is disgusting beyond words. Of course the second seller will quote a lower price - he'd be a fool not to. Especially when purchasing a vehicle, set the price you want to pay, tell the seller a lower figure and the two of you will eventually meet in the middle. Maybe at the figure you had in mind. Here's another approach: When I am buying a car, I tell them what I will pay and the dealer usually disagrees, so I walk. So far, I have always gotten a call from them that I can have it at my price.

[old Timer]

Having been a retailer myself, the concept of telling another seller what you were quoted and then asking, "can you beat that price," to me is disgusting beyond words. Of course the second seller will quote a lower price - he'd be a fool not to. Especially when purchasing a vehicle, set the price you want to pay, tell the seller a lower figure and the two of you will eventually meet in the middle. Maybe at the figure you had in mind. Here's another approach: When I am buying a car, I tell them what I will pay and the dealer usually disagrees, so I walk. So far, I have always gotten a call from them that I can have it at my price.

Thats exactly what I do, works very well. I usually write a check and hand it to the sales man or whoever they send over after talking to the sales person, and tell them that I am going out to lunch or what ever and that I'll be back in an hour or so and I will want either my check back or the title or te paper work indicating a done deal. Bought the last 5 vehicles that way.

[RICZ]

Wow Old Timer, I gotta remember that. Very psychological, indeed.

[jtoro1]

IMotorsports right from the beginning told me they don't charge fright or setup only documentation for syderlover members my first dealer wanted over $1500+ Msrp they did offer 10k for. My trade in. The $1500+ killed the deal, all my other bikes were purchased out of state never had a problem with service if they don't want me for warranty I can go elsewhere ,l do my service myself anyway. I was very happy with IMotorsports response and free delivery to Florida.

[shakin_jake]

I wanted to buy the 2021 Ryker I purchased new last year from the local STealer but they insisted on charging me approx. $1700 over & above MSRP. Ive purchased at lest two new motorcycles from them prior, neither of which were sold over MSRP in fact, both were purchased under MSRP yet they would not drop the price on the Rykers. Didn't matter which model Ryker I bought, all three were $1700+ over MSRP so I bought elsewhere. I’ve been kicking around the idea of trading my 2021 Ryker Rally in on a new Spyder and I’ll likely give them a chance to earn back my business but I wont pay over MSRP under any circumstance. Having been born and raised in the Murder City (Detroit), wheeling and dealing on the ultimate price paid for any new vehicle, MSRP was always the point to start reducing from. You want a new Chevy?, Ford will sell to you for less. It’s just the way its always worked now the way Rykers were sold last year here in Fla., all the dealers I approached wouldn’t budge from the ridiculous pricing my local BRP dealer offered, it was definitely a conspiracy, so I shopped out of state. I considered buying from imotorsports and spoke with one of their sales persons but I was told I had to wait two weeks for delivery and at the time I was ready to buy, a 2 week wait was out of the question. FWIW the salesman I dealt with @ imotorsports was not anyone mentioned here in this thread

[PMK]

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[Don60]

jtoro1, I am in the process of buying a 2021 RTL from imotorsports in Illinois. Once you got payment to them, how long before you got the new bike? I am trading in a bike, and do not want to add mileage! But am feeling deprived of riding when I want! Thanks

[ARtraveler]

Thats exactly what I do, works very well. I usually write a check and hand it to the sales man or whoever they send over after talking to the sales person, and tell them that I am going out to lunch or what ever and that I'll be back in an hour or so and I will want either my check back or the title or te paper work indicating a done deal. Bought the last 5 vehicles that way.

For sure, it shows the dealer that you mean business. It is then up to them if they are going to work with you.

[old Timer]

Exactly.

[JRat]

I just purchased my 21 RTL from iMotorsports, got all the paperwork done, now just awaiting for them to deliver it to me in southern Indiana. I can't wait to start unlearning my 2 wheel riding habits and enjoy my new spyder. My wife has her MC endorsement, and also wants to drive me on the spyder. No i'm not buying 2 we'll just have to share.

[shakin_jake]

1st post JRat!, congrats!! Fine bunch of travelers here. You’ll like, prolly end up falling in love with your new machine. Wont be long before you master the 3 wheel scene

[pidjones]

I just purchased my 21 RTL from iMotorsports, got all the paperwork done, now just awaiting for them to deliver it to me in southern Indiana. I can't wait to start unlearning my 2 wheel riding habits and enjoy my new spyder. My wife has her MC endorsement, and also wants to drive me on the spyder. No i'm not buying 2 we'll just have to share.

My suggestion is to bend your elbows! Stiff arms will have you dodging all over the road.

[RICZ]

Yep....loose hands, loose arms. Give yourself time. It took me 1K miles before I felt comfortable and another 1K before I felt I was in control.

[Don60]

JRat, I have the same issue, just purchased a 2021 RTL Chrome edition from imotorsports! Have the paperwork taken care of and now the wait begins?.. your lucky, your much closer, I am in Western New Mexico! Waiting…

[msfitnetz]

jtoro1, I am in the process of buying a 2021 RTL from imotorsports in Illinois. Once you got payment to them, how long before you got the new bike? I am trading in a bike, and do not want to add mileage! But am feeling deprived of riding when I want! Thanks

Hi!
I bought from iMotorsports about mid September and orginally thought 2 weeks or longer due to how busy they were to get it here to VA. It took about 10 days and I had my new2me 2016 F3. I had excellent experience and would recommend and/buy/trade from them again.

[jtoro1]

I think anywhere you go for service will be wait in line.

I have taken my bike to Route 1 motorsports and was treated like part of there family no problem great service