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Anyone having issues updating your zumo xt gps (garmin)
Anyone having issues updating your zumo xt? I have a zumo xt and I've installed garmin express on two of my Macs. I plug in my zumo to the USB port and it stays stuck on searching for updates. This happens on both Macs. The app does not seem frozen, but something clearly isn't working as it never comes back with suggested updates.
Rob
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Active Member
If your Zumo is connected to wifi, it can update without the computer. But, you'll have to update the maps on basecamp, too. Call the tech support at Garmin and they will call you back and are very helpful.
The simple answer to your question is YES. I've had trouble with Garmin Express and updating my Zumo, but tech support was able to educate me and get things going again.
Head in the game, eyes down the road... 2020RT
Spyder Tryke Pylot
2020 RT , Lamonster extender Petrol
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Thank you! I tried express a couple of more times and then used wifi and it completed within a couple of hours. My XT required several software and map updates. All good.
Rob
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Very Active Member
Does not matter as you cannot install the Zumo XT maps to Basecamp like you could earlier Zumo models.
Basecamp will only work with the Zumo XT maps on the device while connected.
No idea why Garmin is playing games like this but they are.
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Active Member
I've had a zumo xt on back order for about 3 weeks now.
2021 RTL Chrome Deep Marsala
HELI Bars
Garmin Zumo XT
USB power port
Front fender lights & Sequential turn signals
Front LED Auxiliary light
Flashing brake module TricLED
Baha Ron sway bar
belt tensioner
RLS muffler
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Active Member
Originally Posted by jcthorne
Does not matter as you cannot install the Zumo XT maps to Basecamp like you could earlier Zumo models.
Basecamp will only work with the Zumo XT maps on the device while connected.
No idea why Garmin is playing games like this but they are.
I updated my Zumo XT and called Garmin when I encountered that particular problem. There was already a service ticket on it when I called, and they are working on it. It's actually a change that happened to Garmin Express. The Garmin tech gave me a work around and I now have the latest maps installed in BaseCamp. The work around was to update the maps on my Nuvi, and Express allowed me to download both to the Nuvi and the computer. Once the maps are on the computer, BaseCamp can use them.
Head in the game, eyes down the road... 2020RT
Spyder Tryke Pylot
2020 RT , Lamonster extender Petrol
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Very Active Member
I was wondering why I could not get the maps for the XT downloaded to Base Camp. Now I know. Thank you.
New to Sue and I
2021, LTD, Asphalt Gray, 22,000 miles
Gone but not forgotten
RTS 2011 SM5, 95,000 miles
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Very Active Member
Originally Posted by Papa103
I've had a zumo xt on back order for about 3 weeks now.
Must have sold a crap ton with the $100 off sale ..
2022 RT Sea To Sky
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Active Member
Garmin Fixed it!!!
Originally Posted by safecracker
I was wondering why I could not get the maps for the XT downloaded to Base Camp. Now I know. Thank you.
I just got this response from Garmin about my service ticket:
Hello,
Thank you for contacting Garmin International. Garmin Express version 7.6.0 was released for both Windows and Mac computers. With this new version, we've restored the ability to install the City Navigator map from your zumo XT to your computer. After updating Garmin Express, follow the steps in FAQ Installing Maps to the Computer Using Garmin Express to install the map to the computer.
Thank you for choosing Garmin,
Eric
Product Support
Garmin International
For 24-hour access to support videos, manuals, FAQs & more, visit the Support Center.
Head in the game, eyes down the road... 2020RT
Spyder Tryke Pylot
2020 RT , Lamonster extender Petrol
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