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Thread: photo test

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    RT-S PE#0412 TicketBait's Avatar
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    Default photo test

    having trouble posting photos, says invalid file extension

    See post #12 for partial fix

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    If at first you don't succeed...
    Peggy and Howard

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    Upload Errors
    FCC1038D-B7D2-4413-B1F4-1F41E1DAD8CD.heic - Invalid File

    can't figure out what changed

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    Very Active Member ARtraveler's Avatar
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    Quote Originally Posted by TicketBait View Post
    Upload Errors
    FCC1038D-B7D2-4413-B1F4-1F41E1DAD8CD.heic - Invalid File

    can't figure out what changed
    Are you resizing down to "small" size? That seems to be an issue onsite.

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    Quote Originally Posted by ARtraveler View Post
    Are you resizing down to "small" size? That seems to be an issue onsite.
    sorry. not exactly sure, before I would just click on "manage attachments" and then from my iPhoto library click on the picture and it would automatically load. Not now not sure how to resize down, didn't ask before

    oh well I give up...have to go to work, will try again later. If anyone has a link for me to read about this pleas e send thx

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    Very Active Member ARtraveler's Avatar
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    Quote Originally Posted by TicketBait View Post
    sorry. not exactly sure, before I would just click on "manage attachments" and then from my iPhoto library click on the picture and it would automatically load. Not now not sure how to resize down, didn't ask before

    oh well I give up...have to go to work, will try again later. If anyone has a link for me to read about this pleas e send thx
    Google "image resizer for windows" It is a free app from Microsoft until 7/1/2021.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red

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    Perhaps if you explained, in detail, what you've tried and what hasn't worked. I don't know if you're trying to post a photo from a phone,
    tablet, computer, Ipad, or what. More details are always better.
    Peggy and Howard

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    Quote Originally Posted by TicketBait View Post
    Upload Errors
    FCC1038D-B7D2-4413-B1F4-1F41E1DAD8CD.heic - Invalid File

    can't figure out what changed
    An HEIC file (photo) means you are using an iPhone and taking photos using their new file format. However, that new format isn't supported as a standard on the web (yet). You'll need to save a copy of the photo in a format this website supports. Certainly JPG, probably GIF or the more robust PNG, and maybe a few others.

    I hope that helps!

    Steven

    --- Minor update/edit: I did some quick research and learned this isn't just an Apple thing. However, I still stand behind the rest of my response! :-)

    sjt

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    Very Active Member gkamer's Avatar
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    Quote Originally Posted by TicketBait View Post
    Upload Errors
    FCC1038D-B7D2-4413-B1F4-1F41E1DAD8CD.heic - Invalid File

    can't figure out what changed
    I think the problem is with the .heic file extension of your photo. HEIC is Apple’s proprietary version of the HEIF or High-Efficiency Image File format. You will need to convert those files into the jpeg format so this forum will recognize them.
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    I believe the OP's first post showed the file as a .jpg, but I'm not absolutely positive, and the post is now gone, so no way to tell.
    Peggy and Howard

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    RT-S PE#0412 TicketBait's Avatar
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    Quote Originally Posted by ARtraveler View Post
    Google "image resizer for windows" It is a free app from Microsoft until 7/1/2021.
    I am using iOS on a Mac

    Quote Originally Posted by Possible View Post
    Perhaps if you explained, in detail, what you've tried and what hasn't worked. I don't know if you're trying to post a photo from a phone,
    tablet, computer, Ipad, or what. More details are always better.
    Will try to add more info and what I discover while researching this.

    Quote Originally Posted by sjtryon View Post
    An HEIC file (photo) means you are using an iPhone and taking photos using their new file format. However, that new format isn't supported as a standard on the web (yet). You'll need to save a copy of the photo in a format this website supports. Certainly JPG, probably GIF or the more robust PNG, and maybe a few others.

    I hope that helps!

    Steven

    --- Minor update/edit: I did some quick research and learned this isn't just an Apple thing. However, I still stand behind the rest of my response! :-)

    sjt
    Ahh Ha! I think your on to something here, will call apple to find out more and report if anyone else has this issue

    Quote Originally Posted by gkamer View Post
    I think the problem is with the .heic file extension of your photo. HEIC is Apple’s proprietary version of the HEIF or High-Efficiency Image File format. You will need to convert those files into the jpeg format so this forum will recognize them.
    Ahh Ha! I think your on to something here going to see if an older photo image still can post here....(yep, old photos still work)......but now I can't post all the photos of my new spyder I bought last Saturday ..........crying .......if so it must have changed when I got my iPhone 12 Pro or with a software change

    PS, thanks everyone for help, keep it coming also if you know a fix
    Attached Images Attached Images

  12. #12
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    So for those that have an iPhone and are experiencing the same issue as I with
    not having Img or Jpeg photos and instead showing HEIC, there is a fix you can
    do on your phone.

    This worked for me on my iPhone 12 Pro max

    Go to Settings, then scroll down and click on Camera then click on Formats there is a choice showing High Efficiency and below that Most Compatable, make sure the check mark is showing next to Most Compatable. Thats it!

    Trying to get a fix on previous photos taken, and after spending two hours on the phone with Apple Support, thought we had it figured out, but this morning for that I am back to square one. Will call them again when I have more available time

    Below is a photo taken just now with correct format! although the rotation is off
    Attached Images Attached Images

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