Title and Registration still not here fm purchase end Sept!

[Doc McCoy]

So I live in western nc and when I decided to buy my 2020 Spyder RTL I found a dealer in TN that I thought had a good reputation. Sale went well, salesman was great. They weren't so happy that I financed with USAA and not them but I have been with USAA for over 30 years. Sale was in the end of Sept. No tag or registration in Oct nor Nov. Letter from USAA asking where title was. Called the dealer and they said NC DMV was 2 months or more behind. Told that the package arrived in early Oct. In Dec second letter from USAA. I called and explained and they said this was a dealer issue and the letters to me were just for my records. Here it is Mid Jan 2021 and i called NC DMV and they have no record of my VIN number and said if they had received a package from the dealer then the dealer would have a tracking number. So tomorrow I am contacting an attorney . One can never judge a dealer by his reputation. All my research said this dealer was fine. An out of state title and registration should be no big deal for a large dealer. Makes me sad

[bikerchris1270]

So I live in western nc and when I decided to buy my 2020 Spyder RTL I found a dealer in TN that I thought had a good reputation. Sale went well, salesman was great. They weren't so happy that I financed with USAA and not them but I have been with USAA for over 30 years. Sale was in the end of Sept. No tag or registration in Oct nor Nov. Letter from USAA asking where title was. Called the dealer and they said NC DMV was 2 months or more behind. Told that the package arrived in early Oct. In Dec second letter from USAA. I called and explained and they said this was a dealer issue and the letters to me were just for my records. Here it is Mid Jan 2021 and i called NC DMV and they have no record of my VIN number and said if they had received a package from the dealer then the dealer would have a tracking number. So tomorrow I am contacting an attorney . One can never judge a dealer by his reputation. All my research said this dealer was fine. An out of state title and registration should be no big deal for a large dealer. Makes me sad

I bought my F3 in Illinois and I live in Wisconsin. The dealer should have sent a Certificate of Origin(Title) at sale to lending outfit. On the back, they should fill in info of sale date ,mileage, selling dealer. Go back to that dealer with your purchase paper work in hand(cuz they forget) and ask them to contact BRP to reissue a title of origin. Be Nice, but don,t take no for an answer. Another alternative, contact BRP direct and explain your situation. I believe you have to start back at the source to get the ball rolling again......you are probably dealing with the undedicated.

[MONK]

I'd contact the dealer before you spend money on a lawyer. Let them know you're going to contact a lawyer unless they provide all necessary paperwork so you can go to the DMV personally with it. If they say they've sent it, tell them to send it again. Give them about a week and let them know if you don't receive it by next Friday, you will contact that lawyer. They really don't want a used bike back. If they don't send you the right paperwork, you could (in theory) return the bike for a full refund.

[BLUEKNIGHT911]

I'd contact the dealer before you spend money on a lawyer. Let them know you're going to contact a lawyer unless they provide all necessary paperwork so you can go to the DMV personally with it. If they say they've sent it, tell them to send it again. Give them about a week and let them know if you don't receive it by next Friday, you will contact that lawyer. They really don't want a used bike back. If they don't send you the right paperwork, you could (in theory) return the bike for a full refund.

........Or contact the Att. General for S.C. and register a complaint. .... they should light a fire at that dealer..... Mike

[MONK]

........Or contact the Att. General for S.C. and register a complaint. .... they should light a fire at that dealer..... Mike

Or even NC.

[WilcoJunoHotel]

said if they had received a package from the dealer then the dealer would have a tracking number.

^^This. If they don't have a tracking number, they are incompetent.

Either they didn't send the package or it is lost.

I would demand a 2nd set of complete paperwork (with a tracking number) be sent immediately.

Take the bike back to them if they continue to be difficult. Lawyer as last resort.

[Mazo EMS2]

I bought my F3 in Illinois and I live in Wisconsin. The dealer should have sent a Certificate of Origin(Title) at sale to lending outfit. On the back, they should fill in info of sale date ,mileage, selling dealer. Go back to that dealer with your purchase paper work in hand(cuz they forget) and ask them to contact BRP to reissue a title of origin. Be Nice, but don,t take no for an answer. Another alternative, contact BRP direct and explain your situation. I believe you have to start back at the source to get the ball rolling again......you are probably dealing with the undedicated.

I went through something similar as well. Live in WI and bought the bike in IL. The trick is getting that certificate of origin to your state's DMV.

[Steve W.]

Wow. I should consider myself VERY lucky. Made arrangements with a private party (a member here) to get our bike in early March, then the lock-down hit. Mid-April, all the paperwork had been done, so the bike was paid for. Well, let's just say that our credit union had paid off his credit union. We decided to just go ahead, so we went to Michigan to get it and brought it back to oHIo. Even though all the DMV offices were closed, we found that the title office just down the street from us was open, so we went and had the title transferred. The title office sent everything to the credit union and gave us a memo title. With that memo title, we went next door to the DMV. The inside was closed, but they have a drive-up window. That let us get plates on the bike in the middle of the lock-down.

.

[ARtraveler]

So I live in western nc and when I decided to buy my 2020 Spyder RTL I found a dealer in TN that I thought had a good reputation. Sale went well, salesman was great. They weren't so happy that I financed with USAA and not them but I have been with USAA for over 30 years. Sale was in the end of Sept. No tag or registration in Oct nor Nov. Letter from USAA asking where title was. Called the dealer and they said NC DMV was 2 months or more behind. Told that the package arrived in early Oct. In Dec second letter from USAA. I called and explained and they said this was a dealer issue and the letters to me were just for my records. Here it is Mid Jan 2021 and i called NC DMV and they have no record of my VIN number and said if they had received a package from the dealer then the dealer would have a tracking number. So tomorrow I am contacting an attorney . One can never judge a dealer by his reputation. All my research said this dealer was fine. An out of state title and registration should be no big deal for a large dealer. Makes me sad

Sounds like pay back for not financing with them. If it is, then that says something very loud about the integrity of the dealer. I would give them a chance to reply and fix the situation now. It is important for the finance person to get the paperwork right. Something went south there. That would be the place to start if you have not already done so.

Please keep us informed of the outcome.

[Doc McCoy]

Well I called NCDMC and they still have no record of my VIN #. I called the dealer and they started the two step. Said they had never heard of a tracking number and had been dealing with NC for years. I told them the rep I talked to said it would take no longer than six weeks. Dealer said that was a lie that they were backed up for at least three months. I told them it had been four months for me. SO at that point I said "you have thirty days to provide me with either a tracking number or a certificate of origin." They said the original was in the package. I said I would take a copy. They said state would not accept a copy. I told them that they had t hirty days or I would be dropping the rig off and they would pay me my deposit and USAA the balance or I would have an attorney go directly to BRP for a new copy of COA and I would register it with the state. I also told them I wanted in writing where the NC tax that I paid went since NC has no record of the sale.

[bikerchris1270]

Well I called NCDMC and they still have no record of my VIN #. I called the dealer and they started the two step. Said they had never heard of a tracking number and had been dealing with NC for years. I told them the rep I talked to said it would take no longer than six weeks. Dealer said that was a lie that they were backed up for at least three months. I told them it had been four months for me. SO at that point I said "you have thirty days to provide me with either a tracking number or a certificate of origin." They said the original was in the package. I said I would take a copy. They said state would not accept a copy. I told them that they had t hirty days or I would be dropping the rig off and they would pay me my deposit and USAA the balance or I would have an attorney go directly to BRP for a new copy of COA and I would register it with the state. I also told them I wanted in writing where the NC tax that I paid went since NC has no record of the sale.

Perseverance!!!