I just bought a new 2020 RT. I wanted the bars swapped to short reach bars, based on my 5'5" height and past experience. The labor quote from the dealer was $380. I looked in the Flat Rate manual and the swap is listed as two hours, which seems to be a generous time allowance. That makes the hourly rate $190 and that seems unreasonable to me. My plan was to enjoy the luxury of having someone else maintain my new machine -- not going to happen at that rate. Maybe it was just a 'quick-n-easy' gouge.