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  1. #1
    Member
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    Jul 2020
    Location
    NE Oklahoma
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    Spyder Garage
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    Default Shoutout to my Can Am dealer and BRP!

    On the first ride of any distance after purchasing new my 2019 Spyder F3-T there was an electrical failure which stranded me about an hour and a half from home. Long story short, an alternator failure apparently caused a surge that knocked out several other electronic components. Symptoms were: couldn't clear the nanny screen, parking brake wouldn't release and it wouldn't turn over. For unknown reasons (cooling down maybe?) after about 2 hours it started and got me home. My dealer, No Limits Powersports in Bartlesville, OK, working with BRP engineers and service reps was able to diagnose a pretty complicated problem, make the necessary repairs and get me back on the road. Over 1,000 miles later I've had no problems. This dealership and service department is awesome!
    Kid Doc
    2019 F3-T

    All states and provinces visited solo on 2 wheels since 2006!

  2. #2
    Very Active Member ARtraveler's Avatar
    Join Date
    Feb 2010
    Location
    Valley Springs, AR
    Posts
    41,274
    Spyder Garage
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    Default

    We appreciate hearing about those dealers that give great customer service.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red

  3. #3
    Very Active Member Bfromla's Avatar
    Join Date
    Aug 2014
    Location
    Bossier LoUiSiAna
    Posts
    5,977
    Spyder Garage
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    Default

    Great to hear, how long did it take them? Was it covered by warranty

    2013 STL SE5 BLACK CURRANT
    SpyderPop's: LED bumpskid
    SmoothSpyder: dualmode back rest
    T r * * LED:foam grip covers, Tricrings, FenderZ,
    brake light strips, wide vue mirrors
    Rivico SOMA modulation brake leds
    sawblade mowhalk fender accents
    minispyder dash toy
    Lid lox
    KradelLock
    Pakitrack
    GENSSI ELITE LED H4 headlights
    FLO (Frunk Lid Organizer)
    BRP fog lights, trailer hitch
    SENA 20S EVO
    2013 STL , Stock Stock Black currant

  4. #4
    Member
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    Jul 2020
    Location
    NE Oklahoma
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    Spyder Garage
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    Default

    It was in the shop nearly 2 weeks because BRP had to OK the parts due to warranty coverage. And yes, all covered under warranty.
    Kid Doc
    2019 F3-T

    All states and provinces visited solo on 2 wheels since 2006!

  5. #5
    Very Active Member Mikey's Avatar
    Join Date
    Sep 2017
    Location
    Durham,Maine
    Posts
    3,595
    Spyder Garage
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    Default

    We hear oh so much of bad service, and doom and glume, it's good to hear of a good story for a change!!! Good Luck !!
    2012 RTL , Pearl

  6. #6
    Very Active Member oldguyinTX's Avatar
    Join Date
    Nov 2013
    Location
    Central Texas
    Posts
    3,381
    Spyder Garage
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    Default

    Well, for once BRP stepped up. Too bad that it took 2 weeks, but glad it all got sorted out. They do sometimes do the right thing, but it usually takes them a long time to do so. Don't blame the dealer, they are hamstrung by what BRP tells them what they can and/or cannot do.
    "A Wise Man Once Said, I Should Ask My Wife."
    2017 Champagne Metallic RT-S SE-6 Rivco Dual Flag Holders; Slingmods Highway Pegs; (Hate Them) Airhawk Seat Cushion; Show Chrome Black Touring Rack w/ Risers & Touring Windshield; RAM X Mount For TXTAG; TackForm Phone Mount; Lidlox; Magic Mirror Mounts; Guardian Bells; WOLO "Bad Boy" Air Horn; Dual USB Power Outlet With Voltmeter; Spyderpops Full View Mirror Turn Signals; Large Brake Pedal; Kott Grilles; Large Mud Flap; BajaRon 3 Piece Sway Bar, Last But Not Least, Kuhmo Rear Rire, Vedrestien Fronts.
    2017 RT-S , Brake pedal extender is twice the size of the stock pedal. Champagne Metallic

  7. #7
    Member
    Join Date
    Jul 2020
    Location
    NE Oklahoma
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    Default

    UPDATE: My dealer told me yesterday that BRP has added a full year onto the original 2 year factory warranty. Praying I won't need it! Thank you No Limits Powersports and BRP.
    Kid Doc
    2019 F3-T

    All states and provinces visited solo on 2 wheels since 2006!

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