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Active Member
Serious Problem with My New 2020 RTL Rear End Assembly
Sunday 4/12 was the first time my wife rode on the Spyder we drove to the Blue Ridge Pkwy.
in Virginia only to find it closed also the Shenandoah Parkway. We stopped and I was trying to
open the right hand rear side cargo door. It would not open. I checked to make sure it was not
locked I went to the left side it would not open. Went back to the right side pulled a little harder
and broke the handle off in my hand.
After I came home I took it in the shop took the rear cargo module off and put it on the lift.
I could see the rear gap in the back on both sides. But I could see nothing wrong or anything
that might cause this from underneath or on top. So I decided not to pull it apart to investigate
because from what I see it's either defective part or a design issue. The rear of these RT's come
completely assembled from the factory. All they have to do a bolt them on at the dealership.
This is what worries me. Our ride was on a smooth paved road. It's almost as if both sides
sank down a little.
For whatever reason when my wife sat on it that weight push down and causes this problem for
I had not had any problems opening up either rear side cargoes doors before this. And my wife
only weighs a 120 something (only she knows)
There's no fault here to blame other than a part failure or design issue. I have not taken any
parts off the rear of this Spyder for anything since I've owned it. Again this all came about
when my wife for the first time road with me Sunday for about hundred miles and the only
thing was the weight that this now had to hold which for whatever reason caused the issue.
I look at other pictures of the rears of the 2020 RT's and there is no gap like this.
I have contacted my dealer who sold this to me and sent them some pictures. I'm just wondering
if anybody else has come across this yet besides me. Other than this I have been completely satisfied
with this new RTL Spyder and I still think this is the best one yet.
Because of the coronavirus as is everywhere else my dealership has limited capabilities now and
may not be able to get to it for a while. I'm wondering if BRP should look into this before they
disassemble it.
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Very Active Member
I'm thinking that BRP was in too much of a rush to get the new RT into showrooms.
Ours is a red, black and chrome 2017 F3 Limited. Bought new in 2/2019. The avatar is my first bike back in 1952, a Simplex Servi-Cycle. Photo taken at the Barber Museum.
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Active Member
Following, waiting for my plastic parts to get into the dealer for repairs.
2020 RTL SE6 Asphalt Grey
2014 RT SE6, Pearl White 57k (2014-2020)
2008 GS Premier 17k (2012-2014)
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Very Active Member
The latch looks like it's locked.
2016 F3 Limited
2019 Ryker Rally
2014 Suzuki V Strom 650
2020 CSC TT 250
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RT-S PE#0027
Mine is the same way , the handles do not fit correct.... based on the technical service bulletin I was thinking this will be corrected when the updated rear plastics get put on. The gap appears to be equal from the front of the rear section to the rear as in your pictures. Can you pop the rear seat and show the rear plastic side attachment points? If yours are corrected (some late production units were corrected at the factory with the updated parts) then we definitely have an issue....If you still have the old style pieces (held by zipties or forced together incorrectly) then this "may" be remedied when that bulletin is completed. My dealer says May 1st is the current day showing for the parts to arrive. However BRP is doing rolling shutdowns worldwide so that is not a date I would put in cement. Interesting either way...... Hope all is well my freind.
Back amongst the living May 2021
2022 RT Limited Hyper Silver
Out to Pasture:
2013 ST Limited , Black Currant
2022 F3L , Dark Edition
2021 RTL , Chalk Chrome
2013 RT Limited , Circuit Yellow Metallic
2008 GS SM5 , Millenium Yellow
2020 RT Limited Petrol Dark
2014 RT Limited Champagne Black
2012 RT Limited White
2010 Timeless Black RTS SM5
2010 Orbital Blue RTS SM5
2008 GS SM5 PE 1941
2008 GS SM5 PE2011
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Very Active Member
Originally Posted by Highwayman2013
The latch looks like it's locked.
Yes, the photo indicates a locked compartment.
If it ain't broke, don't break it.
IBA #47122
2020 RT Limited Asphalt Grey
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Active Member
Originally Posted by ThreeWheels
Yes, the photo indicates a locked compartment.
Yes I know what locked and unlocked is.
I had it on my overhead lift looking from underneath and I was turning the key
to see how it locked and unlocked and left it in locked.
The other side still won't open unlock no matter how hard I pull to the point of breaking.
If you look at the picture the whole latch mechanism where the handles broke looks like it has
slipped down.
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20200414_165654.jpg
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GOS member (Girls On Spyders)
"If you look at the picture the whole latch mechanism where the handles broke looks like it has slipped down."
Mine looks just like yours. I noticed it when my RT was delivered and I was concerned about how it looks. The latch on my left saddle bag is flush and looks ok. But the latch on my right saddle bag looks just like yours. I took my Spyder to my dealer last week and this issue was one of the things I brought to my mechanics attention and want him to check out.
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Very Active Member
Good job of documenting the problem. I would make sure all this information, including pictures, becomes part of your warranty claim. Sounds like it could be a couple month process to get it all sorted out. Hopefully, you can still ride a little until then. Good luck..... Jim
2005 Windveil Blue Premium Mustang Convertible
2008 Honda GL1800/California Sidecar Trike, SOLD
2014 Platinum Silver Satin Spyder RTL, SOLD
Semper Fi
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Active Member
Originally Posted by canamjhb
Good job of documenting the problem. I would make sure all this information, including pictures, becomes part of your warranty claim. Sounds like it could be a couple month process to get it all sorted out. Hopefully, you can still ride a little until then. Good luck..... Jim
Thanks Jim,
with the way the situation is right now everywhere I know this is going to take some time.
I just got off the phone with the service manager where I purchased it at and working to
make a case for this to BRP.
He feels exactly the same way I do and I want to work with the dealer first. This whole back
end comes as one piece it's put together at the factory. Whatever broke underneath the seat
affected both sides of the rear end and I would think somebody from BRP would like to know
what happened for it was nothing that the dealer did or I did to cause this failure.
When you pay $32,000.00 for pieces of plastic and mechanical parts you can expect some
problems especially on a newly designed model but hopefully they will make it right. I still think
it's the best one they've made so far.
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Active Member
Originally Posted by widowmaker2011
Mine is the same way , the handles do not fit correct.... based on the technical service bulletin I was thinking this will be corrected when the updated rear plastics get put on. The gap appears to be equal from the front of the rear section to the rear as in your pictures. Can you pop the rear seat and show the rear plastic side attachment points? If yours are corrected (some late production units were corrected at the factory with the updated parts) then we definitely have an issue....If you still have the old style pieces (held by zipties or forced together incorrectly) then this "may" be remedied when that bulletin is completed. My dealer says May 1st is the current day showing for the parts to arrive. However BRP is doing rolling shutdowns worldwide so that is not a date I would put in cement. Interesting either way...... Hope all is well my freind.
You may be right on that piece of plastic that the tie strips were tied too.
I must have the new improved version on this model it's the same piece.
After looking in the service manual and going back after looking at it again
I am missing on both sides the plastic clips that holds the pieces from the
sides to this piece.
Which would make sense because if they were not there or broken the side pieces
then would fall down and jam the side compartment doors from opening up.
Either they were not strong enough built or they were never there. And when
that extra weight was put on it for the first time it pushed it out since nobody
had sat on it before.
plastic.jpg
platic1.jpg
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Very Active Member
At least your brake pedal didn't break off - yet. It'll be VERY interesting to follow just how/if BRP resolves this failure. Good luck with it.
The best substitute for brains & knowledge is....................silence.
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Very Active Member
Do the 2020s have the latch adjusting cable like on my 2015? If the rear section is all one piece, they must be in a different location. Perhaps the latch can be loosened.
2015 RTS SE6 Special Series Red/Black w/Magnesium front fenders(bought in Nov. 2018 w/9,400 miles)
Dynojet Power Commander V, Power Commander POD-300 Display, PCV Map Switch, Pedal Commander (WOW)
Passenger Arm Rests, Windshield Air Wing
Baja Ron's Sway Bar & Spring Adjusters
Air Scoops, LaMonster's Hiway Pegs
Magnetic Mirror Mounts, Air Innovations Seat Cushion
Red Chrome pin striping on Black hood
Federal Formoza AZ01 front tires (they're GREAT)
Kumho Ecsta AST KU25 All-Season Tire - 225/50R15 91H
LED bars above radiator inlets
LED brake/running/turn signals on license plate frame
Tag-Along trailer
LED headlights LED fog lights (WOW)
2" x 2" Road Lights inside front fenders
7' x 10' Cargo trailer
Garmin 396 LM GPS
RLS Cat-delete resonator with China Akropovic muffler
New Banshee AGM
M3 TPMS on front tires
Remote Control for Heated Jacket and Heated Riding Pants
Analog Clock and Analog Volt Meter
Loose Nut Behind Handlebars
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Awful issues for a bike that costs so much. Kind of sad really.
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RT-S PE#0027
Originally Posted by NEXUS
You may be right on that piece of plastic that the tie strips were tied too......
20200414_184939.jpg
.....
Are these attachment points (circled) connected with zip ties (mine are) ...... The picture is blurry in that area so I cannot tell. If they are, or they are forced into position , this could be the domino effect that throws the alignment off for everything in the rear, thus the complete redesign of the side support panels that is coming with the bulletin. At least that's how mine appears to be.
Last edited by Peter Aawen; 04-15-2020 at 07:24 PM.
Reason: Fixed quote display
Back amongst the living May 2021
2022 RT Limited Hyper Silver
Out to Pasture:
2013 ST Limited , Black Currant
2022 F3L , Dark Edition
2021 RTL , Chalk Chrome
2013 RT Limited , Circuit Yellow Metallic
2008 GS SM5 , Millenium Yellow
2020 RT Limited Petrol Dark
2014 RT Limited Champagne Black
2012 RT Limited White
2010 Timeless Black RTS SM5
2010 Orbital Blue RTS SM5
2008 GS SM5 PE 1941
2008 GS SM5 PE2011
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RT-S PE#0027
Originally Posted by acdcking12
Awful issues for a bike that costs so much. Kind of sad really.
I hear you but I run a Toyota Dealership , stop by someday if you want to see quality issues on $ 50,000 vehicles that will make you think this is minor. Not a dig at Toyota nor BRP , my point is Toyota is viewed as one of the top quality vehicles in the world and we do so many recalls for poor design it would make your head spin. Everyone has issues. It's how they fix them and react to the consumer that counts.
Back amongst the living May 2021
2022 RT Limited Hyper Silver
Out to Pasture:
2013 ST Limited , Black Currant
2022 F3L , Dark Edition
2021 RTL , Chalk Chrome
2013 RT Limited , Circuit Yellow Metallic
2008 GS SM5 , Millenium Yellow
2020 RT Limited Petrol Dark
2014 RT Limited Champagne Black
2012 RT Limited White
2010 Timeless Black RTS SM5
2010 Orbital Blue RTS SM5
2008 GS SM5 PE 1941
2008 GS SM5 PE2011
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Very Active Member
Originally Posted by acdcking12
Awful issues for a bike that costs so much. Kind of sad really.
You took the words right out of my keyboard.
Toyota has many more models than Can-Am so perhaps the comparison is disproportionate - poor design, testing, QC and reputation come with a +/- price.
The best substitute for brains & knowledge is....................silence.
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I have seen this on both sides of the F-3 2019 models. Adjustments?? Anyone know. Or lubrications might be needed, my 2020 RTL was dry at all latches.
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Active Member
No Plastic Tie Strips on Mine
Originally Posted by widowmaker2011
Are these attachment points (circled) connected with zip ties (mine are) ...... The picture is blurry in that area so I cannot tell. If they are, or they are forced into position , this could be the domino effect that throws the alignment off for everything in the rear, thus the complete redesign of the side support panels that is coming with the bulletin. At least that's how mine appears to be.
There is no tie strips on this piece of plastic like yours. This must be the new improved
that they're going to replace yours with. I'm absolutely positive the clips on the back that
are missing this is what caused this issue that I have now. Whether this happened on the
assembly line or design I don't know.All I know is they're not there.
I take care of a large municipality and I seen plastic replace a lot of things some of them
worked a lot of them didn't the first time out. Like the intake on the Crown Vic's police cars
when they went from cast aluminum to plastic intake. All of them failed and had to be replaced.
Or the echo weedeater's that went from cast aluminum flywheel to plastic and if you run too
long the flywheel warps from the heat. And recently our Dodge charger police cars with plastic
radiator fans fails and go through the radiator from plastic fatigue.
Now back to the Spyder there nothing but plastic. you make something on the CAD and then
produce it sometime it just doesn't work the first time till it's been tested for a while. Stress
points that hold a lot of weight that bounce a lot lot don't work very well in plastic unless have
enough support to start with.
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Very Active Member
And people always wonder why I never buy the first year production of a redesigned bike, car or truck.
Hope you get your issues quickly fixed under warranty……
SIGNATURE PIC CURRENTLY UNDER CONSTRUCTION
2016 Toyota Sienna SE - hers
2002 BMW 325i - his
1994 Chevrolet Silverado K1500 Sportside Z71 - whoevers vehicle is in the shop
2009 Harley-Davidson Sportster XL883 Low (Vivid Black) - his
2018 Can-Am Spyder RT Limited - hers
2007 Harley-Davidson Sportster XL883 Low (Pearl White) - hers (SOLD 02/29/20)
2011 Tao Tao 50 - whoevers bike is in the shop
2007 Reinell 186 FNS - the dog's
1995 Fleetwood Flair 27R - EVERYBODY'S !
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Very Active Member
Gee, that's a bit harsh PK. Have some sympathy for the poor man. If it wasn't for keen folks like him buying up the early production to identify the faults & flaws others would have all the 'fun.'
The best substitute for brains & knowledge is....................silence.
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Active Member
Originally Posted by Peacekeeper6
And people always wonder why I never buy the first year production of a redesigned bike, car or truck.
Hope you get your issues quickly fixed under warranty……
I have no regrets on purchasing this, let's call it the first edition of the new design.
It's all up to the dealer now and there attitude towards this like widowmaker2011 said.
(Everyone has issues. It's how they fix them and react to the consumer that counts)
I've had more serious problems with Spyders than this it took a while but BRP came through.
No sense in getting upset about it. I've always found a positive attitude gets the best results.
I made an appointment with there service department today and taking the day off so will see
how this turns out. Only thing that upsets me now if anything is there saying now on the trailer
hitch will not be available till the end of May.
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Active Member
UUUGGGGGG!!!! They pushed the trailer hitch until may now? I was told by the dealer the end of April.
Bob H - Derry, NH
2020 Spyder RT Limited - Petrol Metallic Blue
2010 RT622 Trailer and BRP Hitch
BRP Vented Touring Windshield, BRP Backrest
Garmin 590 with BRP Mount
Fobo TPMS for Spyder and Trailer
Lidlox, Blue Sea Fuse Box for power distribution
Ram Ball Mounts for Radar Detector, Cup Holder and Phone Holder
Sena 20S / SL2 Headsets, Foam Grip Covers, Belt Tensioner
BAJA Ron Sway Bar and Shock Adjusters, Heli Bars
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Was going to trade the 16 RTL in on the 2020 but now I'm nervous. How can I verify that I won't have this problem?
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Active Member
Originally Posted by Kingz
Was going to trade the 16 RTL in on the 2020 but now I'm nervous. How can I verify that I won't have this problem?
Honestly cant see any incentive to buying right now:
1. Economic uncertainty
2. 2020 RT and Factory have QC issues
3. Due to virus riding is limited
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