2017 Spyder RT - Acoustic panel

[trikermutha]

https://can-am.brp.com/on-road/shop/...r-service.html

[INfox]

No solid info from BRP yet, just posting what happened. The original BRP contact that resulted in an error did go through and I received a repply:
“Thank you for taking the time to contact BRP with your inquiry regarding 2017 Can Am Spyder.
In response to your request, if your unit has a Acoustic Panel, we would need your VIN number to look into this matter further.
Also, As you may know, our dealers are more than just sales people; they're the best positioned people to help you with most of your requests, as they are not only technically knowledgeable, but have a lot of information on hand at the dealership. I would recommend that you to get to know them better so they can help make your riding experiences unforgettable.
Based on the zip code provided, here are your 3 nearest authorized dealers...”

I replied back with the VIN number and this is their response:
“Thank you for taking the time to contact BRP with your inquiry regarding Can Am Spyder.
In response to your request, please find attached the spec sheet for your unit.
We also noticed that the ownership on your vehicle would need to be put in your name. We do require the following.
- Your complete mailing address and phone number
- The serial number of the vehicle (VIN)
- Proof of purchase or of ownership (bill of sale*, title or registration)
Note: the bill of sale doesn't have to be a formal document. You and the seller can draw one up on a piece of paper, but it must include both the seller's and buyer's names and signatures, as well as the unit's serial number. “

I replied back asking again for the Acoustic panel information (while the Spec sheet is an advertisement pamphlet). I did not submit any of my info as I am already a registered owner since the day one (and I stated that). I didn’t hear back since December 30, 2019. I am not sure at this point if I will receive any information from the BRP identifying if the panel should be included or not.

I did my own research on the BRP’s site https://can-am.brp.com/on-road/shop/...ts-iframe.html ;
02- Air Intake - All Models sheet and this sheet shows the ‘450 707800697 RH Acoustic Shell Foam’ present, please see the screenshot.

2017 RT .jpg

[trikermutha]

Think they are just trying to make sure you own the vehicle. As they do not know if it was stolen etc. Give them the info they need and you may get a response. If not take it to the dealer ..

[IdahoMtnSpyder]

No solid info from BRP yet, just posting what happened.

I replied back with the VIN number and this is their response:
“Thank you for taking the time to contact BRP with your inquiry regarding Can Am Spyder.

It's possible no human has actually read your email, except maybe just enough to select "Response 34z" and hit send. You may be exchanging emails with a computer which is why you don't get a human like answer that addresses your questions directly.

[jcthorne]

2017 to 2019 RT do not have acoustic panels. They get the metal struts that originally came out in the 2013 heat recall kit.