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I have found that the SENA SMH10 headsets are suboptimal.
I had lots of dropouts, and failure to connect the intercom when I needed it. And the advanced features didn't work as advertised.
I'm not surprised you're having problems.
The 20S is a far superior unit.
Sell the SMH10, or repurpose it to some use less demanding.
I mounted my old SMH10 to my ski helmetCapture25.jpg
If it ain't broke, don't break it.
IBA #47122
2020 RT Limited Asphalt Grey
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There is a step after #5
Once in standby press and hold the Jog Dial until you hear two beeps and you should hear the music from both headsets.
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You may have to turn on the music sharing while the headset is connected to sena through the computer. It came on an update years ago on the SMH-10 and I had to go on the sena update site to turn it off because my wife likes different music than I do. We paired our phones to our own headsets.
2016 F3 Limited
2019 Ryker Rally
2014 Suzuki V Strom 650
2020 CSC TT 250
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we have some SMH10s along with the dongle and found them to work pretty well. But they are no longer supported by Sena...we now have the 10C for me and the wife still uses the smh10 and they pair and sound good to her. but you can't adjust the settings with phone app that I could see. Intend to keep using them as long as the batteries still take a charge.
2012 RT A&C bought new 42312 sold July 2018 56k miles currently driving a 2014 RTSE6 LTD bought October 2018 w 6800 miles nicely farkled
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Originally Posted by Navydad
There is a step after #5
Once in standby press and hold the Jog Dial until you hear two beeps and you should hear the music from both headsets.
Still not working. Does it matter which Jog Dial gets held?
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I believe it does. I’m trying to remember but I think one is the master.
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Hope you get it resolved. I haven't had any issues with the SMH10 as referred to in one of the posts. It has worked flawlessly on tours with friends. The battery life has been great... even 4 years in. I have not tried to stream music, however, to another helmet.
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Originally Posted by splake0
I believe it does. I’m trying to remember but I think one is the master.
That sounds right. On the 20S one would play music then they held the job dial until music sharing came on. I think that the suggestion of updating your unit by hooking up to your computer is a good idea too, we used music sharing years ago but when I recently tried to use it , it didn’t work. One of our units is newer than the other and hasn’t been updated lately so maybe that’s why it didn’t work.
Good luck.
2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
2014 RTS-SM6 123,600 miles Sold 11/2017
2014 RTL-SE6 8,600 miles
2011 RTS-SM5 5,000 miles
2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
2010 RTS-SM5 59,148 miles
2010 RT- 622
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Originally Posted by SpyderAnn01
That sounds right. On the 20S one would play music then they held the job dial until music sharing came on. I think that the suggestion of updating your unit by hooking up to your computer is a good idea too, we used music sharing years ago but when I recently tried to use it , it didn’t work. One of our units is newer than the other and hasn’t been updated lately so maybe that’s why it didn’t work.
Good luck.
I have firmware 5.1.2 which is supposed to be the latest.
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Mine was the headset paired to the music source and I have to use my jog dial to get the music to my wife. I hate to see you having this issue and I hope you can get it resolved.
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Originally Posted by Baron14y
I have firmware 5.1.2 which is supposed to be the latest.
Like I said earlier. You may have to use the computer to turn on the music sharing on the older units. I had to do that to turn it off.
2016 F3 Limited
2019 Ryker Rally
2014 Suzuki V Strom 650
2020 CSC TT 250
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Originally Posted by Baron14y
Glad to hear you got it working!
2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
2014 RTS-SM6 123,600 miles Sold 11/2017
2014 RTL-SE6 8,600 miles
2011 RTS-SM5 5,000 miles
2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
2010 RTS-SM5 59,148 miles
2010 RT- 622
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