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  1. #1
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    Angry Dealer service BS

    So I brought in my 2018 F3 Limited for its first service. At the time, I mentioned to the service writer that my right mirror is partially dislodged, and that my handlebars shake at practically all speeds as if one or both front tires are unbalanced.
    Today I went to pick my Spyder up and was told that the handlebars were shaking because of low air pressure in the tires (???). That's strange, since I use the recommended pressure from the manual. He said they increased the pressure and now the shimmy is gone. Hmmm. Never knew that low pressure in a tire can cause vibration.
    Then, he said "we fixed your mirror for free". I told him that I sure hope so, since the bike is still under warranty (I have it for almost one year). His answer was that "loose mirrors are not covered by the warranty". If the mirror broke, or fell off, then "maybe", but not for loosening up. "They don't really cover small items like that. That's why it's called Limited Warranty"
    I just gaped at him. How can they say such stupid things?
    And by the way, on the way home I noticed that my handlebars are still shaking.
    $268 for a freaking oil change, and then being fed a load of BS!
    I'm done with them. I need to bring it somewhere to have the front wheels balanced.
    2018 Spyder F3 Limited
    Pearl white/dark
    2018 F3 Limited , White pearl

  2. #2
    Very Active Member ARtraveler's Avatar
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    RE: Oil change....you got a bit of a deal on that. Mine in AK were always $300-$350.

    The BS is par for the course at a lot of dealers these days.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red

  3. #3
    Very Active Member canamjhb's Avatar
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    Not a bad price for oil change. But...... blah, blah, blah (I don't know what I'm talking about) blah, blah, blah (I have no idea how to fix it) blah, blah, blah (please believe me) blah, blah, blah..... (Go away) Seen this way too many times..... Jim
    2005 Windveil Blue Premium Mustang Convertible
    2008 Honda GL1800/California Sidecar Trike, SOLD
    2014 Platinum Silver Satin Spyder RTL, SOLD
    Semper Fi


  4. #4
    SpyderLovers Sponsor BajaRon's Avatar
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    If you are running stock Kenda's. It may be an out-of-round issue, not necessarily a balance issue. The symptoms are the same. Ride your Spyder for several miles to warm them up and get the flat spot out of them. Then jack the front end up as soon as you get back and spin the front tires. Set a can of WD-40 with the flex nozzle (if you have one) or something similar that you can put right up near the tread portion of the tire. This will give you a good reference point from which to gauge how round your tires are.

    If they are too much out-of-round it will be difficult, if not impossible, to get them balanced.

    Unfortunately, Kendas are a very low quality tire. Some are round. Some are not.
    Last edited by BajaRon; 08-29-2019 at 04:37 PM.
    Shop Ph: 423-609-7588 (M-F, 8-5, Eastern Time)

    Only SLOW people have to leave on time...





  5. #5
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    I just picked mine up yesterday from the dealer for its 3,000 mile service.
    Oil, filter. 2 page checklist of things and an update to the dps. Already had 20.8.
    $422.00 I will be changing my own oil from now on but wanted the service done. Service isn't free if that's what you were thinking under warranty.

  6. #6
    Ozzie Ozzie Ozzie Peter Aawen's Avatar
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    Quote Originally Posted by BajaRon View Post
    ......

    Unfortunately, Kendas are a very low quality tire. Some are round. Many are not.
    Fixed it for you Ron.
    2013 RT Ltd Pearl White

    Ryde More, Worry Less!

  7. #7
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    Given the "expertise" of the dealership shown here, would it be worthwhile checking the wheel alignment too?
    2017 RTL , White

  8. #8
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    When your mirrors start shaking again you need to order our Mirror Wedgies, the best $25 you can Spend.

    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
    2014 RTS-SM6 123,600 miles Sold 11/2017
    2014 RTL-SE6 8,600 miles
    2011 RTS-SM5 5,000 miles
    2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
    2010 RTS-SM5 59,148 miles
    2010 RT- 622

  9. #9
    Very Active Member JP58's Avatar
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    +1 on the mirror wedgie. No more shake. The dealer can't fix the shaking mirrors.
    2018 F3 Limited , Oxford Blue

  10. #10
    Very Active Member Revalden's Avatar
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    Quote Originally Posted by askitee View Post
    Given the "expertise" of the dealership shown here, would it be worthwhile checking the wheel alignment too?
    We have an awesome dealership here in Tulsa, but maybe too far away for most of ya'll.
    2015 RTS SE6 Special Series Red/Black w/Magnesium front fenders(bought in Nov. 2018 w/9,400 miles)
    Dynojet Power Commander V, Power Commander POD-300 Display, PCV Map Switch, Pedal Commander (WOW)
    Passenger Arm Rests, Windshield Air Wing
    Baja Ron's Sway Bar & Spring Adjusters
    Air Scoops, LaMonster's Hiway Pegs
    Magnetic Mirror Mounts, Air Innovations Seat Cushion
    Red Chrome pin striping on Black hood
    Federal Formoza AZ01 front tires (they're GREAT)
    Kumho Ecsta AST KU25 All-Season Tire - 225/50R15 91H
    LED bars above radiator inlets
    LED brake/running/turn signals on license plate frame
    Tag-Along trailer
    LED headlights LED fog lights (WOW)
    2" x 2" Road Lights inside front fenders
    7' x 10' Cargo trailer
    Garmin 396 LM GPS
    RLS Cat-delete resonator with China Akropovic muffler
    New Banshee AGM
    M3 TPMS on front tires
    Remote Control for Heated Jacket and Heated Riding Pants
    Analog Clock and Analog Volt Meter
    Loose Nut Behind Handlebars
    2015 RT-S Special Series , Stock Spark Plugs Brake Pedal Extension Cherry Red/Black

  11. #11
    Very Active Member BoilerAnimal's Avatar
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    As originally posted by BajaRon;

    Unfortunately, Kendas are a very low quality tire. Some are round. Some are not.

    As fixed by Peter Aawen;

    Unfortunately, Kendas are a very low quality tire. Some are round. Many are not.

    Unfortunately, Kendas are a very low quality tire. Some are round. Most are not.

    To be more accurate, I fixed it for you Peter.
    On the road again...........and forever young!

    2013 RT-S SE 5



    Yesterday is a cancelled check.
    Tomorrow is a promissory note.
    Today is cash.......spend it wisely.

  12. #12
    Active Member Wahrsuul's Avatar
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    Do the "Mirror Wedgies" work on RTs?

    I've been lucky so far - my RTS came with Kendas on the front, and they seem to track straight with minimal shaking. The rear is a Kumho Ecsta. It's nearing the wear bars so it'll need to be replaced soon.
    2014 RT-S Orange - LED headlights/driving lights, LED under mirror turns, LED brake/run lights along trunk and saddlebags, LED third brake light, LED turn bulb replacements, Magic Mirrors, Voltmeter, Oil PSI gauge, heated gear connection, BRP backrest, dash Mount USB plug, Lamonster belt tensioner, Baja Ron sway bar, NBV highway pegs, BRP arm rests M2 suspension.
    2014 RT-S , Orange

  13. #13
    Very Active Member PMK's Avatar
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    If you care to, there should still be the FB group that rates and discusses Spyder Dealers, and allows you to post about your experience whether good or bad.

  14. #14
    SpyderLovers Sponsor BajaRon's Avatar
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    Quote Originally Posted by BoilerAnimal View Post
    As originally posted by BajaRon;

    Unfortunately, Kendas are a very low quality tire. Some are round. Some are not.

    As fixed by Peter Aawen;

    Unfortunately, Kendas are a very low quality tire. Some are round. Many are not.

    Unfortunately, Kendas are a very low quality tire. Some are round. Most are not.

    To be more accurate, I fixed it for you Peter.
    I was just trying to be NICE! But I must say, you guys are definitely more ACCURATE!
    Shop Ph: 423-609-7588 (M-F, 8-5, Eastern Time)

    Only SLOW people have to leave on time...





  15. #15
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    Quote Originally Posted by Wahrsuul View Post
    Do the "Mirror Wedgies" work on RTs?

    I've been lucky so far - my RTS came with Kendas on the front, and they seem to track straight with minimal shaking. The rear is a Kumho Ecsta. It's nearing the wear bars so it'll need to be replaced soon.
    The Mirror Wedgies are only for the F3T and F3Ltd. If you have issues with your RT mirrors you would want Magic Mirrors from Lamonster Garage.

    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
    2014 RTS-SM6 123,600 miles Sold 11/2017
    2014 RTL-SE6 8,600 miles
    2011 RTS-SM5 5,000 miles
    2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
    2010 RTS-SM5 59,148 miles
    2010 RT- 622

  16. #16
    Very Active Member ARtraveler's Avatar
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    A bit off topic...

    So you guys are saying that for 150,000 miles, that thump, thump, thump from my five Spyders has been due to my out of round Kenda OEM tires????

    Glad I got all but two of the tires changed out at Lamonster Garage a couple thousand miles ago.

    And now...back to the program.
    Last edited by ARtraveler; 08-30-2019 at 09:59 AM.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red

  17. #17
    Very Active Member canamjhb's Avatar
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    Quote Originally Posted by ARtraveler View Post
    A bit off topic...

    So you guys are saying that for 150,000 miles, that thump, thump, thump from my five Spyders has been due to my out of round Kenda OEM tires????

    Glad I got all but two of the tires changed out at Lamonster Garage a couple thousand miles ago.

    And now...back to the program.
    Bumpy roads can mask a lot of tire and suspension problems. Did they ever pave any of them roads in Alaska.....? ..... Jim
    2005 Windveil Blue Premium Mustang Convertible
    2008 Honda GL1800/California Sidecar Trike, SOLD
    2014 Platinum Silver Satin Spyder RTL, SOLD
    Semper Fi


  18. #18
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    I find most OEM garages ( not just CAN AM) are crap - once had a MINI R50 where the BMW dealer set the front alignment - it was so dangerous afterwards that it almost swapped ends touching a white line on the motorway in the rain!!!! I checked the setting myself and it was out by over 2 degs
    2009 GS SE5 , Red (Ferrari Red :) )

  19. #19
    Active Member F650624's Avatar
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    Alaska Highway 5
    Attached Images Attached Images
    2015 F3S , Orange

  20. #20
    Ozzie Ozzie Ozzie Peter Aawen's Avatar
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    Quote Originally Posted by F650624 View Post
    Alaska Highway 5
    What a Bewdy!

    That road looks like many typical 'non-East Coast' Australian Highways without all the ruts, gibbers, whoop-de-do's, & the frequent 200 yard long bulldust 'tank traps'... only your scenery probably has a tad more variety going for it!

    I expect the ambient temps might be a little different too.... and we don't get too many of those 'frost heave' thingies in our roads. And while we do have a few dodgy dealers, we do have some really good dealers too!
    Last edited by Peter Aawen; 08-30-2019 at 09:04 PM.
    2013 RT Ltd Pearl White

    Ryde More, Worry Less!

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