GPS Update still showing old Spyder Dealer location?!

[Baron14y]

I have a Garmin Zumo 590 on the Spyder. There was another map upgrade today. After upgrade, I checked the address it was showing for the local Spyder dealer. They moved to a new location at least 5 years ago. 5 years. They are still showing the old address. If I followed the directions, I'd wind up at least two miles south of where they actually are. Why their location has never been changed, I haven't a clue.

[JayBros]

BRP stopped updating the Zumo dealer list file after the MY2018 Spyders came out with the new electronic dashboard. I b****ed about it to BRPCare and was told they weren't going to continue to update the file. Was also told if on the road and trouble strikes, call 888-272-9222, give them the Zip Code of your location and they would give you the address of the nearest BRP dealer.

[ARtraveler]

Some times the left hand and the right hand have a problem getting together.

[Baron14y]

BRP stopped updating the Zumo dealer list file after the MY2018 Spyders came out with the new electronic dashboard. I b****ed about it to BRPCare and was told they weren't going to continue to update the file. Was also told if on the road and trouble strikes, call 888-272-9222, give them the Zip Code of your location and they would give you the address of the nearest BRP dealer.

Thanks Marine. Not that I have any thought of going to the dealer for anything. Too many good shops around here that work on Spyders for a lot less then the dealer.

[JayBros]

The closest Spyder, and multiple brand dealership, to me with an excellent service department, four miles away, was sold and the acquiring dealership did not pick up the BRP line -- a real PITA as the dealership I purchased from, also with a superior Spyder tech, is 90 miles away.

[LongIsland]

BRP stopped updating the Zumo dealer list file after the MY2018 Spyders came out with the new electronic dashboard. I b****ed about it to BRPCare and was told they weren't going to continue to update the file. Was also told if on the road and trouble strikes, call 888-272-9222, give them the Zip Code of your location and they would give you the address of the nearest BRP dealer.

JayBros: Thanks for the information. I called the 888 number to find out if it was a 24/7/365 number. It isn't; it's a BRP general number and while they could provide me with the nearest dealer information, they would not be helpful after business hours, weekends and holidays. However, I did ask how I could find out where the nearest dealer is at any time and was provided with the number to BEST (866-477-1415).
I called BEST and asked if they would provide the nearest dealer information to someone who does not have a BEST warranty and is in need of assistance. I was told absolutely yes.

Thanks again JayBros for making me think about not having a BEST warranty and suffering a mechanical issue far away from home. I now have 2 numbers to call depending on time of day, etc.