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  1. #1
    Member w6ada's Avatar
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    Default Continuing DESS Issue?

    Hi, been reading ours an hours of threads regarding the DESS and key Error problems. Is this an issue still continuing? I have a 2014 spider and it appears these issues started then. Can I be comfortable buying a brand new spider that I will not have this issue?

  2. #2
    Very Active Member BLUEKNIGHT911's Avatar
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    Quote Originally Posted by w6ada View Post
    Hi, been reading ours an hours of threads regarding the DESS and key Error problems. Is this an issue still continuing? I have a 2014 spider and it appears these issues started then. Can I be comfortable buying a brand new spider that I will not have this issue?
    From what I've read on the DESS issue, yes they started with the 14 model …. BRP changed them 3 times, trying to FIX it …. the last version seems to have worked ( for the most part ) …. however they still have failures at least thru 2017 model ….. as I told you in a PM , a few folks here have the BUDS program that will cancel / eliminate the DESS module..... I have not heard of a DEALER that will do it …… If your Spyder is out of warranty - the module costs around $ 135.00 ( cheapcycleparts.com ) and can be changed by most DIY'ers …. the module is located behind the frunk - bolted to the firewall just above the Battery …. it unplugs ( two ) …. As I told you ( in PM ) I then put mine under the right headlight ( the wires will reach that area ) and you will have instant access to the module and plugs...…. IF you have seen the " ORANGE " screen of death , your Module is now in failure mode and will eventually DIE, ……. Mike

  3. #3
    Very Active Member Chupaca's Avatar
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    Default New or used....

    The new models sold should all have been updated. If you look into a used model always a good idea to have the dealer check the vin# and see if all updates have been made. We see very little here as of late but we only see those that post here and there are many more out there. I would not let this keep you from getting one...
    Gene and Ilana De Laney
    Mt. Helix, California

    ​2012 RS sm5

  4. #4
    Very Active Member 4 MARIE's Avatar
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    I believe they have it worked out, or I wouldn't have traded my 2014
    Flatlander, Navy Veteran, Widower
    Loved my 2014 RTS SE6 Pearl white
    but have a new love now,
    my 2017 RTS SE6 Champagne metallic (Champ)

  5. #5
    Member w6ada's Avatar
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    Default

    Yes well I am at the screen of death. I needed a post in order to be able to PM you. Personal message come in later today. Thanks for all your help

  6. #6
    Active Member Sarge's Avatar
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    Default Wait ... what?!?

    New to the Spyder community. What is this "DESS"? And what is this "Orange Death Screen". Mine is a 2015 RTL. What's all this about please.



    Thanks in advance!
    Ride Safe.
    Shoot Straight.
    Speak the Truth.

    David & Deb Parsons
    "Sarge"
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  7. #7
    Very Active Member BLUEKNIGHT911's Avatar
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    Quote Originally Posted by Sarge View Post
    New to the Spyder community. What is this "DESS"? And what is this "Orange Death Screen". Mine is a 2015 RTL. What's all this about please.



    Thanks in advance!
    Well there about 500 or so posts on this …. But read my post above #2, it tells you how to fix it , which is the most important thing ……. The DESS module is part of the BRP - KEY security system ….. If the module fails ( and they were having lots of them do so ) you won't be able to start your Spyder …. Generally , it gives a few / some …. SEMI- failures before it dies …. there is no cure other than module re-placement , If you have a warranty still in effect they will cover if not ( read above post #2 . )….. the Back History is this 10 thru 13 RT's had a different DESS module, then one of the BRP engineers decided it NEEDED fixing ….. well He/ She/ It broke the damn thing …. Now the DESS is a problem …. I hope they fired that SOB ……. good luck ……...PS if you get the " Orange screen of Death " ….. first move the spyder away from where you stopped ( if possible ) 20 ft should work ….. then turn the ignition switch ON - OFF 5X's in succession quickly, remove Key for about one minute, then try and start it ….. repeat as needed …. This worked for me when mine failed ( and nothing else I tried worked )

  8. #8
    Active Member Sarge's Avatar
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    Huh ... the things I'm finding out about my new ride! Wow ... any other hidden gremlins I should know about before our week long trip at the end of June?!? We'd sure hate to get stranded for something simple to fix like moving the trike and turning the key 5x's.

    Ride Safe.
    Shoot Straight.
    Speak the Truth.

    David & Deb Parsons
    "Sarge"
    2015 Circuit Yellow Spyder RT Limited
    2010 Velocity Yellow Kawasaki VN1700 Voyager
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    Never mind Area51. Worry about the other 50, or more!

  9. #9
    Very Active Member BLUEKNIGHT911's Avatar
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    Quote Originally Posted by Sarge View Post
    Huh ... the things I'm finding out about my new ride! Wow ... any other hidden gremlins I should know about before our week long trip at the end of June?!? We'd sure hate to get stranded for something simple to fix like moving the trike and turning the key 5x's.

    I think you misunderstood my message …… the move it and turn 5x's is NOT a FIX ….. It's a Band-Aid, just to get you somewhere else ….. Once you begin getting the DESS message , things only get worse.... It is a message that the module is going to FAIL completely at some point.....Take Heed ……………...Mike

  10. #10
    Very Active Member trikermutha's Avatar
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    Just drive and enjoy the Spyder. That's even if you get the DESS message.

  11. #11
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Sarge View Post
    New to the Spyder community. What is this "DESS"? And what is this "Orange Death Screen". Mine is a 2015 RTL. What's all this about please.



    Thanks in advance!
    HI,

    D.E.S.S stands for Digially encoded Security System.

    I have a 2014 RTS-SE 6 and I have had the D.E.S.S module replaced 2 twice in 2015 ( under the warranty,) and the Switch( in 2015) replaced once( under warranty).


    I also started a thread " D.E.S.S KEY CODE AGAIN!!!!!!!!!!!!!!!!! on 8/13/2015 Replies 736 & 149,647 Views & 30 pages long. The thread has some very helpful info. Since I have had the D.E.S.S module , I have not had the D.E.S.S error show up. Also I have 24,900 miles on my spyder. On the "Thread" I posted pictures of the Orange Screen, when you get a chance take a look at the thread.

    Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
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  12. #12
    Very Active Member Don in E Texas's Avatar
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    Had my 2014 RT in the dealers shop 6 weeks last Summer. They said they could not duplicate the problem (DESS Error). Module has the "latest and greatest" installed. I've had 6 more DESS errors since I got the bike back. I just wait about 15 minutes - go back and it starts up. So not a big issue any more. Now I have a "Check Engine Light" that is on all the time plus the cooling fans starts when I start the bike (cold start) and cycles on/off as I ride. Bike is otherwise okay. I don't ride it much any more.
    Did own: 2008, Red, SE5 - and 2010, Black, RT-S Premiere Edition Number 670
    Now Own: 2014 Black RT-S SE6

  13. #13
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Don in E Texas View Post
    Had my 2014 RT in the dealers shop 6 weeks last Summer. They said they could not duplicate the problem (DESS Error). Module has the "latest and greatest" installed. I've had 6 more DESS errors since I got the bike back. I just wait about 15 minutes - go back and it starts up. So not a big issue any more. Now I have a "Check Engine Light" that is on all the time plus the cooling fans starts when I start the bike (cold start) and cycles on/off as I ride. Bike is otherwise okay. I don't ride it much any more.
    What is your D.E.S.S module part #?

    Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
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    painted Dashboard+ GPS plug-in
    BRP Half Cover
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  14. #14
    Very Active Member Don in E Texas's Avatar
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    Quote Originally Posted by Deanna777 View Post
    What is your D.E.S.S module part #?

    Deanna
    Don't remember now... But was told here on the Forum it was the latest model. Have not heard of any other module since then.
    Sorry - no help.
    don
    Did own: 2008, Red, SE5 - and 2010, Black, RT-S Premiere Edition Number 670
    Now Own: 2014 Black RT-S SE6

  15. #15
    Member w6ada's Avatar
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    The current part number now being sold is 710004916. It shows it as a direct replacement for the prior 710004190

  16. #16
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by w6ada View Post
    The current part number now being sold is 710004916. It shows it as a direct replacement for the prior 710004190
    w6ada, Thanks for the update on the current dess part #.
    Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  17. #17
    Very Active Member HayRog's Avatar
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    Got a DESS error code yesterday, I was hoping never to see this
    Good thing is that the bike ( after a few choice words) started up again 10 seconds later. Will this be the start of a module failure ? I'm hoping not. But thanks to this thread I'm fully informed.

  18. #18
    Very Active Member BLUEKNIGHT911's Avatar
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    Quote Originally Posted by HayRog View Post
    Got a DESS error code yesterday, I was hoping never to see this
    Good thing is that the bike ( after a few choice words) started up again 10 seconds later. Will this be the start of a module failure ? I'm hoping not. But thanks to this thread I'm fully informed.
    I've posted quite a bit about this issue, including fixes ….. I see you have a 2015, if under warranty they WILL fix it. ….. Yes this was a warning, the DESS doesn't ever get better - it does get worse until it finally Fails completely..... that could be 5, 10, or 15 starts from now or the next time..... The latest START procedure ( If you have the Orange screen of death ) ….. is move the Spyder about 25 ft. away from where it is parked( if possible ) …. then turn key on - off 5 X's in succession quickly . Then try and start normally …. hopefully the screen has cleared …… If you have to buy the DESS module ( do not buy the Ignition switch - Yet ) CHEAPCYCLEPARTS.COM sells it for about $135.00 …… PM me and I'll help you re-place it …. I did this with " w6ada " …………….good luck ….. Mike

  19. #19
    Very Active Member Grandpot's Avatar
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    I often wonder why did they change the design of the DESS module in 2014? If it worked in 2013 and prior, why not just go back to those units? Remember the old saying, "If it ain't broke, don't fix it."
    2011 RTS
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  20. #20
    Very Active Member jcthorne's Avatar
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    Its not fixed. Have seen it on a 2018 (which we turned off). The 2014s were widespread, later bikes not so much but it still happens.

    Have never seen this on a single 2013 or earlier.

    Blue Flame Spyder F3-S

  21. #21
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    Quote Originally Posted by Grandpot View Post
    I often wonder why did they change the design of the DESS module in 2014? If it worked in 2013 and prior, why not just go back to those units? Remember the old saying, "If it ain't broke, don't fix it."
    The previous dess system is not the same as the 2014 on system. Currently the key code is held in the ECU and the dess unit is an intermediary, previously the key code was held in the dess unit. I've no idea why BRP changed it but, in my opinion it was less secure in the previous system. I looked carefully at the wiring diagrams for the previous system just in case I had a dess failure, I reckon I could bypass it with two connections. I'm guessing that BRP deliberately attempted to make the system more secure but mucked up electrically with the early (2014 >) units.

  22. #22
    Very Active Member Grandpot's Avatar
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    Quote Originally Posted by Spyderlass View Post
    The previous dess system is not the same as the 2014 on system. Currently the key code is held in the ECU and the dess unit is an intermediary, previously the key code was held in the dess unit. I've no idea why BRP changed it but, in my opinion it was less secure in the previous system. I looked carefully at the wiring diagrams for the previous system just in case I had a dess failure, I reckon I could bypass it with two connections. I'm guessing that BRP deliberately attempted to make the system more secure but mucked up electrically with the early (2014 >) units.
    I'm sure they had good intentions. On the other hand, I have never heard of someone stealing a Spyder by circumventing the DESS unit on the early machines.
    2011 RTS
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  23. #23
    Very Active Member jcthorne's Avatar
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    Just for sake of discussion, they made it LESS secure as it can now be disabled via software without a valid key. This is why I keep telling folks the DESS only serves to keep legitimate owners from riding the bike. Does extremely little to prevent theft.

    Blue Flame Spyder F3-S

  24. #24
    Active Member h0gr1der's Avatar
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    Quote Originally Posted by jcthorne View Post
    Just for sake of discussion, they made it LESS secure as it can now be disabled via software without a valid key. This is why I keep telling folks the DESS only serves to keep legitimate owners from riding the bike. Does extremely little to prevent theft.
    Mr. jcthrone,

    Is the DESS able to be disabled via BUDS? The In Plain Sight key pretty much shows Spyders aren't swiped too often, so is it really as simple as that? Is this an option open via the dealers, I'm getting ready for my first service, so they may be able to head off this issue by a delete.
    h0gr1der
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  25. #25
    Very Active Member HayRog's Avatar
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    Quote Originally Posted by BLUEKNIGHT911 View Post
    I've posted quite a bit about this issue, including fixes ….. I see you have a 2015, if under warranty they WILL fix it. ….. Yes this was a warning, the DESS doesn't ever get better - it does get worse until it finally Fails completely..... that could be 5, 10, or 15 starts from now or the next time..... The latest START procedure ( If you have the Orange screen of death ) ….. is move the Spyder about 25 ft. away from where it is parked( if possible ) …. then turn key on - off 5 X's in succession quickly . Then try and start normally …. hopefully the screen has cleared …… If you have to buy the DESS module ( do not buy the Ignition switch - Yet ) CHEAPCYCLEPARTS.COM sells it for about $135.00 …… PM me and I'll help you re-place it …. I did this with " w6ada " …………….good luck ….. Mike
    Thanks for the info and very gracious offer Mike. If it gets to that I'll contact you.

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