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Thread: *********

  1. #1
    Active Member Dragracer's Avatar
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    Default *********

    This is about good customer service!

    I ordered some trim from ********* for my Ryker on Thursday, May 30. On Saturday, I decided to order one additional piece. I called ********* Saturday afternoon, hoping to get the additional part added to my original order. However, ********* is closed on Saturday, so I left them a voicemail letting them know I'd be calling Monday to place an order. I went back to the garage, and came back in about an hour later. I had a voicemail on my phone from Chris @ *********. He stated that even though they're not open on Saturday, they check the voicemail messages regularly. He asked me to call him back and he would take care of my additional part. I called, and left another voicemail. Within 20 minutes, he called me back, took my order, and stated if they couldn't get it added to my original order, he'd wave the shipping charge.

    THAT is customer service!!!

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    Very Active Member Highwayman2013's Avatar
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    Default

    I'm sure this post means something.
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    Very Active Member Chupaca's Avatar
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    Default Interesting....🤔

    Nice to hear you got great service but it is of no use without knowing who this entity is. I know there has been issues with some vendors no longer mentioned by name or being bleeped out but we mostly know who they are. There is no ban on naming company/vendors and I am sure you want them to get the reconition.... Is nice to get good service.....
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    Very Active Member Mazo EMS2's Avatar
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    *******s by chance?
    Last edited by LeftCoast; 06-02-2019 at 04:07 PM. Reason: Vendor policy

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    Very Active Member Purple Guy's Avatar
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    Default

    possibly ^^^^^^^^^

    Personally I think it laughable the they block certain vendors names from being mentioned on this forum.
    I can understand not letting "them" advertise their products here but blocking SL members from passing along their experience, good or bad with a product / vendor is one of the things this forum is supposed to be all about...
    Last edited by LeftCoast; 06-02-2019 at 04:08 PM.

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    Quote Originally Posted by Purple Guy View Post
    possibly *********

    Personally I think it laughable the they block certain vendors names from being mentioned on this forum.
    I can understand not letting "them" advertise their products here but blocking SL members from passing along their experience, good or bad with a product / vendor is one of the things this forum is supposed to be all about...
    I agree, I would say it's the only big dislike about this forum and that i have not experienced in other forums.
    Last edited by LeftCoast; 06-02-2019 at 04:09 PM.
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    Active Member Markubis's Avatar
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    Default

    Quote Originally Posted by Mazo EMS2 View Post
    *******s by chance?
    That's my guess based on the amount of asterisks used.
    Last edited by LeftCoast; 06-02-2019 at 04:12 PM.

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    Very Active Member Grandpot's Avatar
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    Default

    They must have really pissed off someone for such a petty action.
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    Customer Support LeftCoast's Avatar
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    Quote Originally Posted by Purple Guy View Post
    possibly ^^^^^^^^^

    Personally I think it laughable the they block certain vendors names from being mentioned on this forum.
    I can understand not letting "them" advertise their products here but blocking SL members from passing along their experience, good or bad with a product / vendor is one of the things this forum is supposed to be all about...
    Laughable or not there is a zero tolerance policy for going around the word block features.
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  10. #10
    Customer Support LeftCoast's Avatar
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    Quote Originally Posted by Grandpot View Post
    They must have really pissed off someone for such a petty action.

    Assume that answer is yes, and I don’t know the story but the policy is clear. Typing around the filter will bring you headaches that we don’t enjoy pursuing.

    It’s also an assumption to say it’s petty if you don’t know the reason why.

    Thanks!
    Last edited by LeftCoast; 06-02-2019 at 04:27 PM.
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  11. #11
    Active Member Dragracer's Avatar
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    Default

    I just found out that particular company is banned here. My apologizes for the message, as I had no idea.
    Calling an illegal immigrant an undocumented worker, is like calling the corner drug dealer an unlicensed Pharmacist.

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    Default

    Don't need to apologize, not your fault. You don't have a dog in this fight and neither do I. I appreciate reading about folks experiences with vendors. It's as simple as that.

  13. #13
    Customer Support LeftCoast's Avatar
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    It’s not commonly known so don’t worry about it. If it filters out it filters out. Folks will figure it out quickly as I’m pretty sure the filter list is pretty short.
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    Very Active Member Chupaca's Avatar
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    Default Really😲

    There is a list... can we see this list and avoid mentioning anyone on it...
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    Quote Originally Posted by Chupaca View Post
    There is a list... can we see this list and avoid mentioning anyone on it...
    1. ******
    2. **** ******
    3. ****************
    4.**********
    5.********
    6. ****************
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  16. #16
    Very Active Member Chupaca's Avatar
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    Quote Originally Posted by donhy View Post
    1. ******
    2. **** ******
    3. ****************
    4.**********
    5.********
    6. ****************
    Oh no..! Looks like #3 and #6 are the same outfit...
    Gene and Ilana De Laney
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  17. #17
    Customer Support LeftCoast's Avatar
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    I have to admit that made me laugh. I don’t have the list, I learn when someone spells around things.
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  18. #18
    Active Member Tyris's Avatar
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    Too funny
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  19. #19
    Ozzie Ozzie Ozzie Peter Aawen's Avatar
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    Quote Originally Posted by donhy View Post
    1. ******
    2. **** ******
    3. ****************
    4.**********
    5.********
    6. ****************
    Now c'mon Donhy, don't be bloody silly !





    You know that it's only numbers 1, 2, & 5 that're on the 'real' list!

    You just added those other ****'s for the helluvit, didn't you! ?



    But seriously, the owners/operators here might have all sorts of reasons for not wanting a name or even for a particular title/swear word not to show, it's their perogative, and besides, it is their place, a place they've graciously allowed us to use IF we are prepared to abide by their rules - rules that you all agreed to when you registered.

    So if they don't want a particular name or word to show, surely that's not such a big thing, is it? Besides, how many of you really don't have any idea who that supplier is? And if you really don't have any clue, you can always PM the original poster where all the ****'s appear and I'm sure they'll find a way to tell you that won't offend tne Boss or leave too many **** flying around! It's really not all that hard, or too much of an imposition for the privilege of sharing quality Spyder info, now is it?!? Regardless, repeatedly trying to use symbols or spaces or anything like that to try & get around it on the public pages will only get your posts deleted & probably earn you a black mark or three as well!

    And while it might seem funny chupaca, even if we did try to show you the list, because of the word substitution table that covers everything displayed here, all you'd get to see anyway is a list of ****'s, just like in Donhy's list!


    Since there's nothing more to be gained here, this thread AND this subject are now closed!
    Last edited by Peter Aawen; 06-03-2019 at 08:25 PM. Reason: Closed thread!
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