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Thread: Call from BRP?

  1. #1
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    Default Call from BRP?

    Had a couple of calls from BRP that I missed the past couple of days. Called them back this morning and the guy had no idea why they were calling me. He thinks it has something to due with their "outbound project". Anybody else gotten calls the past couple of days? And if so what did they tell you? Thanks.

  2. #2
    Active Member Tslepebull's Avatar
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    I got one last week and it was a follow up to my email asking about fuel mileage. They still claim 40mpg but none of us are seeing it.

  3. #3
    Active Member KID Ryker's Avatar
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    Got 1 Last Week. Missed the call. Called back no real person answered.

  4. #4
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    So far I got two calls and missed them both cueman

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    40 mph? Seriously lol

  6. #6
    Active Member dpetrick's Avatar
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    A telemarketer could be spoofing the number.
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  7. #7
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    I spoke to a marketing gal for approximately 40 minutes last Friday evening.

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    Quote Originally Posted by CTAC View Post
    I spoke to a marketing gal for approximately 40 minutes last Friday evening.
    Those 900 calls aren't cheap

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    She asked me about every subsystem from the instrument cluster, handling, acceleration, styling, biggest pluses and minues, etc. I obviously voiced the issue about the clunky drivetrain and the idea of BRP giving trained dealer techs a kickback for post assembly laser alignment. Was an interesting interview. Everything was rated based on a 1-7 scale.

  10. #10
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    I also received a call last week and couldn't talk then. Received a call this afternoon. As CTAC reported it was a post purchase follow up call to elicit positive comments and concerns.
    2019 CAN AM Ryker Rally. Intense black, side case , comfort drivers seat, comfort passenger seat with back r test, wind screen, LED auxiliary lighting.

  11. #11
    Active Member Tslepebull's Avatar
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    Quote Originally Posted by thechamp73 View Post
    40 mph? Seriously lol
    whoops, I meant MPG

  12. #12
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    Thanks for the info. I was thinking it was going to be a marketing call and at the same time was crossing my fingers that it wasn't going to be a safety call.

  13. #13
    SpyderLovers Sponsor SpyderAnn01's Avatar
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    They like to do telephone surveys with owners. Sometimes if you participate in the call they put your name in a drawing for gift certificates. I would take the call and give them your honest feedback, they have listened to our wants in the past and maybe they will again.

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  14. #14
    Active Member Tslepebull's Avatar
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    I got the survey call last evening. Many questions on a 1-7 scale; seemed like an off scale but anyway. Gave them by best response to the questions.

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